Miya Pearson
The Yoho Sports Band is a fitness tracker that can monitor your physical activity and sleep cycles. While the bracelet itself is functional, the app experiences drastic crashes and wipes away all user progress. Some users have reported issues with the Yoho watch not tracking their sleep. This could be due to several reasons, including the watch not being in sleep mode, issues with the app, or problems with the watch hardware or software. To ensure the Yoho watch is tracking your sleep accurately, it is important to follow the user manual and set up the app and watch correctly.
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What You'll Learn
The watch may not be in sleep mode
If your Yoho watch is not tracking your sleep, it may be because the watch is not in sleep mode. Many fitness trackers continue to track your sleep even after you've gone to bed, providing you with information about how long you slept, how many times you woke up, and your overall sleep quality. However, some trackers need to be manually placed into sleep mode before they can collect this information.
To enable sleep mode on your Yoho watch, make sure the watch is connected to the Yoho app. To do this, download and install the "Yoho Band" app by scanning the QR code or searching for it in the App Store. Then, connect your watch to the app to calibrate the time and date. This will ensure the accuracy of the pedometer and sleep monitor. Once your watch is connected to the app, you can manually add sleep data if you forgot to put your watch on.
If your watch is connected to the app but still not tracking your sleep, try placing it in sleep mode manually. To do this, press the button on the top of the tracker several times until the display screen shows a picture of a heart on the left and a crescent moon on the right. Then, touch the picture of the moon. The word "ON" will appear, and the display will say "Good night!" To exit sleep mode, press the top button twice, and the word "OFF" will appear. Turn sleep mode off by sliding your finger right across the screen. The display will say "Morning!"
If you are still having issues with your Yoho watch not tracking your sleep, there may be another issue with your watch or its connection to the app.
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The watch may not be connected to the mobile app
If your Yoho watch is not tracking your sleep, it may be because the watch is not connected to the mobile app. To ensure that your watch is connected to the app, you must first download and install the "Yoho Band" app on your phone. This is available for download on the App Store for iOS9.0 and above, and on the Play Store for Android 5.0 and above. Once you have downloaded the app, you can connect your watch by scanning the QR code or searching for it in the App Store.
After opening the app, you will be prompted to bundle your watch with the app. This will allow the app to save your watch's information and automatically search for and connect to your watch when the app is opened or running in the background. To ensure that your watch connects successfully, make sure that all required permissions are enabled during installation, including allowing the app to run in the background and read contact information.
If your watch is still not connecting to the app, try reconnecting your watch and checking that your phone has sufficient memory. If the app continues to crash or reboot, you may need to clear your phone's memory and try again.
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The watch may not have the required permissions
If your Yoho watch is not tracking your sleep, it may be because the band does not have the required permissions. To ensure that your Yoho watch has the required permissions, you must first download and install the "Yoho Band" app. This can be done by scanning the QR code or by searching for it in the App Store. Once the app has been downloaded, connect your band to the app to calibrate the time and date. If this is not done, the pedometer and sleep monitor may not be accurate.
After successfully connecting the band to the app, the app will save the band information and will automatically search for and connect to the band when the app is opened or running in the background. However, it is important to ensure that the band has all the required permissions during installation. This can be done by setting the permissions in your phone's system settings, such as allowing the app to run in the background and read contact information.
Additionally, the Yoho band will only track your sleeping status when it is worn during sleep at night. It is important to place the band somewhere that will not trigger the sleep monitor, as this may result in inaccurate data. The band should be synchronized with the app after 9:00 am the next day to upload the data before it can be checked.
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The watch may not be calibrated to the correct time and date
If your Yoho watch is not tracking your sleep, it may be because the watch is not calibrated to the correct time and date. When using the Yoho watch for the first time, it is important to connect it to the Yoho Band app to calibrate the time and date. If this step is not completed, the watch's pedometer and sleep monitor will not function accurately.
To download and install the Yoho Band app, scan the QR code provided in the user manual or search for it in the App Store. The app is compatible with Android 5.0 and above, iOS9.0 and above, and Bluetooth 4.0 support. Once the app is installed, connect the watch to the app to calibrate the time and date.
After a successful connection, the app will automatically save the watch's information and will search for and connect to the watch if the app is opened or running in the background. Ensure that the watch has all the required permissions during installation, such as running in the background and reading contact information. These permissions can be set in your phone's system settings.
In addition to calibrating the time and date, it is important to wear the watch during your sleep for it to track your sleeping status. The watch should be placed snugly on your wrist, and it is recommended to synchronize the watch with the app after 9:00 am the next day to upload your sleep data.
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The watch may not be functioning due to a hardware or software issue
The Yoho Sports Band is designed to track your sleep, but it may not be functioning due to a hardware or software issue. Here are some potential reasons why your Yoho watch is not tracking your sleep:
Hardware Issues:
- Battery: If your Yoho watch's battery is drained, it may not have sufficient power to track your sleep. Ensure that your watch is charged before you go to bed.
- Connection: The watch may not be properly connected to the charging adapter. Check that the charging adapter is securely connected to the watch's metal charging strips.
- Display: A faulty display can prevent you from accessing the sleep tracking settings. If your display is not working, you may need to contact Yoho support for a repair or replacement.
Software Issues:
- App Synchronization: The Yoho watch relies on synchronization with the Yoho Band app to track your sleep. Make sure that your watch is properly synchronized with the app after 9:00 AM the next day to upload your sleep data.
- Permissions: The Yoho Band app requires certain permissions on your phone to function properly. Ensure that the app has all the necessary permissions, such as running in the background and reading contact information.
- Calibration: For accurate sleep tracking, the Yoho watch needs to be calibrated with the correct time and date. When using the Yoho watch for the first time, connect it to the app to calibrate the settings.
- Software Glitches: Software glitches or bugs can sometimes interfere with the proper functioning of the watch. Try updating the Yoho Band app or restarting your watch to see if that resolves the issue.
If you have checked all of the above and your Yoho watch still isn't tracking your sleep, you may need to contact Yoho customer support for further assistance or consider returning the product if it is still under warranty.
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Frequently asked questions
There could be a few reasons why your Yoho watch is not tracking your sleep. Firstly, check that you have enabled sleep tracking on your watch and that it is paired with your phone. Secondly, ensure that you are wearing the watch during your sleep. The Yoho watch will only track your sleep if it is worn at night while you sleep. Lastly, check that your watch is charged. If the battery dies, it will not be able to track your sleep.
To enable sleep tracking on your Yoho watch, you need to pair it with the Yoho app on your phone. First, download and install the "Yoho Band" app by scanning the QR code or searching for it in the App Store. Then, connect your watch to the app to calibrate the time and date, as the pedometer and sleep monitor will not be accurate otherwise.
After successfully pairing your Yoho watch with the app, the app will save the band information and will automatically search for and connect to the watch if the app is opened or running in the background.
