
If your Chromebook has been unused for a long period of time, it may have entered deep sleep mode. This can be frustrating, as the device will not turn on by simply opening the lid or pressing the power button. To wake your Chromebook from this state, try unplugging it and holding down the power button for 10-15 seconds. If this does not work, you can try holding down the refresh button and tapping the power button.
How to wake a Chromebook from deep sleep mode
| Characteristics | Values |
|---|---|
| Indications | Chromebook has been unused for a long period of time (over a weekend, for example) - regardless of whether it was charging or not |
| Power | Confirm that the Chromebook was charging or is still connected to power; the power light on the side is on or blinking |
| Power button | Press the power button; if this doesn't work, unplug the device and hold down the power button for 10-15 seconds |
| Refresh button | Press the refresh button (located above the "4" key) in addition to the power button |
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What You'll Learn
- Unplug the Chromebook, then hold down the power button for 15 seconds
- Connect an AC adapter, check the battery charge indicator, then click the power button
- Hold the power button for 10 seconds to force a shut down, then restart
- Remove all external devices, then restart
- Press and hold the refresh button, then tap the power button

Unplug the Chromebook, then hold down the power button for 15 seconds
If your Chromebook has been unused for a long period of time, it may have entered deep sleep mode. This can be frustrating, as the device will not respond to the usual methods of being powered on, such as opening the lid or pressing the power button.
In this situation, the first step is to unplug the Chromebook from its power source. This is because, even when plugged in, the device may not be receiving power. Once the device is unplugged, hold down the power button for 15 seconds. This process will force the device to shut down.
After this, you can restart the Chromebook, and it should turn on as normal. It is important to note that booting from "deep sleep mode" may take longer than a normal startup, so don't be alarmed if it takes a little longer than usual for your device to power on.
If holding the power button for 15 seconds does not work, there are a few other methods you can try. One is to connect an AC adapter and ensure the battery charge indicator is on before clicking the power button. Alternatively, you could try holding down the refresh button and tapping the power button, which has been known to be successful.
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Connect an AC adapter, check the battery charge indicator, then click the power button
If your Chromebook is stuck in deep sleep mode, you can try the following steps: connect an AC adapter, check the battery charge indicator is on, and then click the power button. The battery charge indicator's location may differ based on the model of your Chromebook, so refer to your user manual if you're unsure.
If this doesn't work, try holding down the power button for 10-15 seconds to force a shutdown, and then restart your device. If your Chromebook is plugged in and still won't turn on, try unplugging it, holding down the power button for 15 seconds, and then turning it back on.
If your Chromebook still won't wake up, try holding down the refresh button and tapping the power button. On Dell Chromebooks, the refresh key is located above the "4" key and looks like an arrow bent into a circle.
If none of these steps work, your Chromebook may have a faulty battery or another hardware issue.
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Hold the power button for 10 seconds to force a shut down, then restart
If your Chromebook is stuck in deep sleep mode, one way to wake it up is to force a shutdown by holding down the power button for 10 seconds, then restarting the device. This method is effective when other attempts to wake the Chromebook have failed.
To force a shutdown, locate the power button and press and hold it for a full 10 seconds. The power button is usually found on one of the sides of the Chromebook. Once you have held it down for 10 seconds, release the button, then proceed to restart the device.
Restarting the Chromebook can be done by pressing the power button again. This time, a simple press of the button should suffice. If your Chromebook has a physical keyboard, you can also try holding down the 'Refresh' key, which is located just above the '4' key, and then tapping the power button. This has been known to wake up Chromebooks that are stuck in sleep mode.
If your Chromebook still doesn't wake up, you may need to try a different approach. For example, if your Chromebook is plugged in, try unplugging it, then hold down the power button for about 15 seconds before restarting. This process may take longer than a normal startup, but it should help bring your Chromebook back to life.
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Remove all external devices, then restart
If your Chromebook is stuck in deep sleep mode, there are a few methods you can try to wake it up. Firstly, confirm that your Chromebook has been unused for a long period of time, indicating that it may be in deep sleep mode. If it has been, try the following: remove all external devices, such as USB devices and memory cards, then restart your Chromebook.
This process will help identify whether an external device is causing the issue. After removing all devices, restart your Chromebook and then reconnect your external devices one at a time while restarting the computer. This will help you identify if a particular device is causing the problem.
If your Chromebook still doesn't wake up, try the following: if your Chromebook is plugged in, unplug it, then hold down the power button for 10-15 seconds. The refresh key is located above the "4" key and looks like an arrow bent into a circle. After holding the power button, release it and then turn on your Chromebook.
Waking a Chromebook from deep sleep mode may take longer than a normal startup, so be patient. If the issue persists, you may need to perform a hard reset or contact customer support for further troubleshooting steps.
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Press and hold the refresh button, then tap the power button
If your Chromebook is in deep sleep mode, you can try pressing and holding the refresh button and then tapping the power button to wake it up. The refresh key is located just above the "4" key and looks like an arrow bent into a circle.
On some Chromebook models, you may need to press and hold both the refresh and power buttons simultaneously for at least 10 seconds to force a restart. This process may take longer than a normal startup, so be patient.
Additionally, there is another key sequence you can try: press and hold the power button, double-tap the refresh button, release the power button, press and hold it again, double-tap refresh, and then release the power button.
If your Chromebook still doesn't wake up, confirm that it is charged or connected to a power source. If it is, unplug the device and then hold down the power button for about 15 seconds. This should force your Chromebook to turn on, even if it was in a very deep sleep mode.
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Frequently asked questions
If your Chromebook is plugged in, start by unplugging it. Then, hold down the power button for 10-15 seconds. Booting from deep sleep mode may take longer than a normal startup.
Try holding down the refresh button and tapping the power button.
If your Chromebook has been unused for a long period of time (for example, over a weekend) and won't turn on, it may be in deep sleep mode.
Connect an AC adapter and make sure the battery charge indicator is on. Then, click the power button to wake up the computer.











































