Miya Pearson
If your ASUS computer won't wake from sleep mode, there are several troubleshooting steps you can take. First, check if your keyboard is configured to wake the computer when you press a key. You can do this by opening Device Manager, clicking the arrow next to Keyboards, right-clicking HID Keyboard Device, and selecting Properties. Then, select the Power Management tab and check the box next to Allow this device to wake the computer. If this doesn't work, you may need to update your drivers or restore your device to a previous point. If you're still unable to wake your ASUS computer from sleep mode, it could be due to a modified BIOS or an issue with hibernation mode.
How to Wake an Asus Computer from Sleep Mode in Windows 10
| Characteristics | Values |
|---|---|
| Keyboard | Press the Sleep key on the keyboard again. This may be configured incorrectly. |
| Mouse | Move the mouse to wake the computer. |
| Power button | Press the power button to restart the computer in a fresh boot-up. |
| BIOS | Update the BIOS version. |
| Windows | Update Windows packages and drivers. |
| System restore | Restore the device to a point before the problem began. |
| USB devices | Check the "Allow the device to wake up" setting. |
| Bluetooth | Use a non-Bluetooth device to wake the computer. |
| Fast startup | Disable fast startup in Windows. |
| Hibernation | Disable and enable the feature. |
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What You'll Learn
Troubleshooting steps for an ASUS laptop that won't wake from sleep mode
If your ASUS laptop won't wake from sleep mode, there are several troubleshooting steps you can try.
First, check if your laptop supports waking from sleep mode by pressing a key on the keyboard or moving the mouse. This feature is dependent on the laptop's motherboard and may not be available on older models. If your laptop does support this feature but is still not waking from sleep mode, try the following solutions:
- Ensure that your laptop is configured to wake from sleep mode when you press a key on the keyboard or move the mouse. You can check this by opening the Device Manager, clicking on "Keyboards", selecting "HID Keyboard Device", and then selecting the "Power Management" tab. Make sure the box next to "Allow this device to wake the computer" is checked.
- Update your BIOS, Windows packages, and drivers to the latest versions.
- Disconnect all external devices, including USB devices, memory cards, and adapters. Sometimes, external devices can interfere with your laptop's ability to wake from sleep mode.
- If you are using a Bluetooth device to wake your laptop, try using a non-Bluetooth device instead. Many laptop manufacturers do not allow Bluetooth devices to wake the computer from sleep mode due to power consumption requirements.
- Reset your BIOS to the default settings. To do this, press and hold the "F2" key while powering on your laptop, and release the key once you enter the BIOS setup screen.
- If all else fails, backup your personal files and reset your device to its original configuration.
If none of these solutions work, you may need to contact ASUS customer service for further assistance.
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How to update BIOS and Windows packages to fix the issue
Updating your BIOS and Windows packages can be a good way to troubleshoot issues with your ASUS computer not waking from sleep mode. Here is a detailed guide on how to do it:
Updating BIOS:
Before updating BIOS, it is important to understand that a wrong BIOS update can damage your motherboard. Therefore, only proceed with the update if it is recommended by your IT company or support, or if you are experiencing issues with your RAM, CPU, or hardware upgrades.
To update your BIOS, first check the model number of your motherboard. Then, find the BIOS version of Windows 10 used by your system. You can do this by opening the “BIOS” tab to see the BIOS version history and any available updates. If there is a higher version number that is compatible with your processor, you can proceed with the update.
Next, download the latest version of the BIOS file from the official Windows site or your manufacturer's website. Save the file in a virus-free pen drive or USB flash drive.
Now, turn on your computer and immediately start pressing the Esc key repeatedly (about once every second) until the Startup Menu opens. Then, press a specific function key (such as F2) to access the hardware diagnostics menu. Finally, plug in the USB drive with the BIOS update file and follow the on-screen instructions.
Updating Windows Packages:
To update Windows packages, open the Start menu and go to Settings > Update & Security > Windows Update. Here, select “Check for Updates” and install any available updates by clicking "Download and Install."
Additionally, you can use the Windows Package Manager to search for updates for specific applications. Use the “list” command to identify available updates, and then use “upgrade” to install the latest version of the application.
By following these steps, you can update your BIOS and Windows packages, which may help resolve issues with your ASUS computer not waking up from sleep mode.
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How to use the Windows Power Troubleshooter
Windows 10 and Windows 11 come with a built-in Power Troubleshooter tool to automatically fix and repair issues related to power options such as restart, shutdown, sleep, and hibernate modes. The Power Troubleshooter tool can be used to troubleshoot Windows power issues automatically and detect your system settings to fix problems with power usage, timeout, and display settings.
To use the Windows Power Troubleshooter, follow these steps:
- Click on the "Start" button and type "troubleshoot power".
- The Start Menu will display a "Find and fix problems with your computer's power settings" shortcut in the search results.
- Click on the "Open" button, which will launch the Power Troubleshooter tool on your screen.
- Now you can use the troubleshooting utility to fix power issues on your computer.
Alternatively, you can access the Power Troubleshooter tool using the Settings app search feature:
- Open the Settings app from the Start Menu.
- Press "Windows + I" to open Windows Settings.
- Under the "System" tab, click "Troubleshoot" in the right window.
- Click "Other troubleshooters".
- Scroll down to find the "Power" option and click the "Run" button next to it.
- The Windows Power Troubleshooter will automatically run to find and fix problems with your computer's power settings.
You can also launch the Power Troubleshooter tool using a direct command:
- Press the "WIN + R" keys together to open the RUN dialog box.
- Paste one of the following commands in the RUN box and press Enter:
- This will launch the Power Troubleshooter tool on your screen.
- Click on the "Advanced" link and select the "Apply repairs automatically" option.
- Click "Next" and wait for a few seconds while the tool automatically finds and fixes issues.
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How to enable hibernation using the Command Prompt application
To enable hibernation on your Windows 10 ASUS computer using the Command Prompt application, follow these steps:
- Press the Windows button on your keyboard to open the Start menu.
- Search for "cmd" or "Command Prompt".
- Right-click on Command Prompt and select "Run as Administrator".
- When prompted by User Account Control, select "Continue".
- In the Command Prompt window, type the following command: "powercfg.exe /hibernate on".
- Press Enter to enable hibernation.
You should now be able to hibernate your computer through the Power menu or by pressing the power button.
- Control Panel: Open the Control Panel and go to "Power Options". This will lead you to determine how to use the available options to turn on the hibernate function.
- Registry Editor: Open the Run dialog window by pressing Windows + R, then type "regedit" and click OK to open the Registry Editor. Navigate to the following location: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power". In the right pane, double-click on "HibernateEnabledDefault" and modify the Value data to "1" to enable hibernation.
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How to reset the device to its original configuration
Resetting your ASUS device will take a considerable amount of time. During the reset process, your screen may go black for an extended period, and your device may restart on its own. Ensure that your device is plugged in and avoid forcefully shutting it down to prevent any issues that could lead to a failed reset.
Before resetting your device, back up your personal files. If you have a commercial notebook, commercial desktop, or commercial All-in-One PC, the ASUS System Reset is a standard feature in all ASUS commercial computers with Windows OS. This reset option will reinstall the Windows operating system and preserve your personal files, such as photos, music, videos, and personal documents. It will, however, remove installed applications and drivers and revert any changes made to the settings.
Microsoft provides two methods for reinstalling Windows, and you can choose either method to proceed. If your device is with a built-in Windows operating system, it will remove all ASUS apps and settings that came preinstalled on your device once you set the [Restore apps and settings that came with this PC] option to No. Confirm the settings are correct, then select [Next]. You may receive a notification; select [Next] to continue the reset process. Click [View apps that will be removed]. All your applications will be removed after resetting the device. The following apps cannot be reinstalled from the Microsoft Store, so you will need to reinstall these apps from the web or installation discs. Select [Back] to continue the next step.
Finally, select [Reset] to start reinstalling Windows, and your device will restart after the reinstallation is complete.
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Frequently asked questions
There could be several reasons for this. First, check that your keyboard is configured to wake the computer when you press a key. If you are using Windows Vista, ensure that you have updated to Service Pack 1 or a later version. If you are using a Bluetooth device, check that your laptop allows the device to wake it from sleep mode. If not, you may need to change the power settings so that your laptop does not go into sleep mode when plugged in.
Try updating your drivers. If you don't have the time or skills to do this manually, you can download Driver Easy, which will automatically recognise your system and find the correct drivers for it.
Try disabling and then enabling the hibernation feature to see if that fixes the issue.
Yes, there are further steps you can try. First, open the Command Prompt application with administrator access and type "powercfg.exe /hibernate on", then press Enter to enable hibernation. If the issue persists, you may need to restore your device to a point before the problem began. If this doesn't work, back up your personal files and reset the device to its original configuration.
