Sleep Number Mattress: Disassembly Guide

how to take apart a sleep number mattress

Taking apart a Sleep Number bed is a complex process that requires careful handling. Sleep Number beds are heavy and differ from other mattress types, with specific steps to disassemble the mattress and its adjustable base. The process varies depending on the model, with the 360 series mattresses being magnetized and not recommended for disassembly by the manufacturer. Before beginning, it is advised to deflate the mattress and locate the necessary tools, such as air chamber caps and a socket wrench. With a helper, one can then proceed to detach the hoses, remove the pump, and separate the mattress and base components, being mindful of potential magnets and electronics.

Characteristics Values
Difficulty level Requires a lot of work and is more complicated than other mattress types
Number of people required Two
Mattress type Smart bed or traditional bed
Base type Modular base or flex-fit base
Tools required Socket wrench, 7/16-inch socket
Steps Deflate the mattress, detach air hoses, place air chamber caps on hose connectors, bag the mattress, unplug the pump, separate the left and right-side base, unscrew wing nuts, remove mattress retainers, loosen hex bolts, remove decking panels and side rails, unplug the firmness control system
Precautions Do not attempt to take apart further than the steps shown, keep magnets away from each other and other metal objects, bag all hardware and double bag the mattress cover

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Deflate the mattress

Deflating your Sleep Number mattress is a simple process, but it requires some preparation and care. Here is a detailed, step-by-step guide:

Firstly, locate your Sleep Number remote or use the app on your phone. The remote allows you to adjust the firmness of your mattress by controlling the amount of air inside the air chambers. The firmness is ranked on a scale from 0 to 100, with 0 being the least firm and 100 the firmest.

Before deflating, ensure your mattress is in a flat position. If your mattress is a double chamber, press and hold the "R" (right) or "L" (left) button, depending on which side you want to deflate, along with the down arrow button. If you want to deflate both sides, press the down arrow without the "R" or "L" button. You will see the number on the display decrease as the air is released from the chamber(s).

When the display reads zero, all the air has been released from the chamber(s). Now, you can unzip the mattress. Locate the zipper at the head of the mattress and unzip all the way around. If it is a duvet-style mattress with two zippers, you may only need to unzip the bottom zipper.

With the mattress unzipped, you can now access the internal components. Find the grey tab on the side where the hose attaches to the air chamber. Gently push in this tab and carefully pull the hose out of the mattress cover. Repeat this process for the other side if necessary.

Now that the hoses are disconnected, your Sleep Number mattress is fully deflated. You can then remove the air chambers, foam border walls, and corner locks, and place them in a separate box with packing material to protect them during transit or storage.

It is important to note that deflating and disassembling a Sleep Number mattress is a delicate process, and it is recommended to have assistance when handling the mattress to avoid damage or injury.

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Disconnect the hoses

Disconnecting the hoses of a Sleep Number mattress is a crucial step in taking it apart, especially if you are preparing to move it. The process involves several steps and requires some care to ensure no damage is caused to the mattress or its components.

Firstly, deflate the mattress. This is done by pressing the down arrow on the hand-held controller. If your mattress has two chambers, hold the "R" or "L" button, corresponding to the right or left chamber, along with the down arrow. For a Sleep Number 360 Smart Mattress, you can use the app on your phone to deflate the mattress to 100, making it lighter and easier to move.

Next, unzip the mattress. Locate the zipper at the head of the mattress and unzip all the way around. If your mattress is duvet-style and has two zippers, you may only need to unzip the bottom zipper. With the mattress unzipped, locate the grey tab where the hose attaches to the air chamber. Push in this tab and gently pull the hose out of the mattress cover. Repeat this process for the other side of the mattress, as some Sleep Number mattresses have two hoses per air chamber.

Once the hoses are disconnected, you can remove the internal mattress components. Take out the air chambers, foam border walls, and corner locks. If you are having trouble removing the hoses or the internal components, it may be because the hoses are not fully deflated. Ensure that the mattress is in a flat position, which will make it easier to remove the hoses and components.

After disconnecting the hoses and removing the internal components, the next step is to unplug and pack away the Firmness Control System. This is the large white unit with the hoses attached. Unplug it from the wall and pack it securely to prevent damage during the move.

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Remove the pump

Before you begin, note that Sleep Number discourages taking apart their smart beds. If you have a Sleep Number 360 Smart Mattress, disassembling it before moving it could void your warranty.

Now, to remove the pump from your Sleep Number mattress, follow these steps:

Step 1: Deflate the mattress

Use the remote or the app on your phone to deflate the mattress to 100 on both sides. This makes your mattress lighter and easier to handle during the disassembly process.

Step 2: Disconnect the hoses

Detach the air hoses on each side of the bed. The mattress hose connections are located at the hip of the bed. You may need to unzip the mattress zipper at the head of the bed to access the hoses. Place the air chamber caps on the hose connectors to prevent air loss. These caps are usually stored inside the mattress or the base, near the pump.

Step 3: Unplug the pump

Unplug the pump from the power outlet. The pump may be located on the floor underneath the bed or in the pump compartment of your base.

Step 4: Remove the pump

Carefully detach the pump from the mattress and base. You may need to unscrew the pump to fully remove it. Place the pump in a box with packing material to protect it during transit.

Step 5: Reattach the hoses (for reassembly)

When you're ready to reassemble your mattress, reattach the hoses to the mattress. Make sure they are securely connected by inspecting the connections at the pump.

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Disassemble the base

Disassembling a Sleep Number bed is a complex task that requires careful handling and often involves a lot of work. The process varies depending on the model, so it is important to identify the type of Sleep Number bed you own.

The base disassembling process depends on the base type. A FlexFit base, for instance, is more complicated to dismantle than a modular one. If you have an Eastern King, California King, Split King, or FlexTop King bed, you will need to separate the two individually adjustable bases.

First, deflate your mattress to 100. This can be done by using your Sleep Number remote or the app on your phone. Then, detach the air hoses on each side of the bed and place the air chamber caps on the hose connectors. These caps are necessary to prevent damage during transit.

Next, use a socket wrench to remove the mattress retainers from the bed's base. The number of retainers can range from 2 to 8, depending on the bed size. After removing the retainers, unscrew any screws at the head and foot of the base to detach the rails.

If you have a modular base, simply push the decking panels to the side and slide them off the frame. Remove the pins connecting the panels of the side rails. If your base has bed legs, unscrew the wing nuts to detach them.

Loosen the hex head bolts with a socket and pull out the decking panels. During the move, set them aside, secure them together, and wrap them in a protective moving blanket to prevent scratches.

Finally, unplug the bed's firmness control system from the wall and disconnect all cables from the back.

It is important to note that disassembling a Sleep Number bed is a two-person job, and it is recommended to follow the manufacturer's guidelines to protect your bed and keep your warranty in effect.

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Pack the mattress

Packing your Sleep Number mattress safely is crucial to avoid damage and loss of warranty. Here is a detailed guide on packing your mattress:

Firstly, it is important to note that the process of disassembling and packing a Sleep Number mattress is intricate and requires careful attention. It is a two-person job, so ensure you have assistance. Before beginning, lay the mattress flat and unzip the zipper, which is located at the head of the mattress. Some models may have two zippers, in which case, unzip the bottom zipper as well.

Now, you will need to locate and gently pull out the hoses. Find the grey tab on the side of the mattress where the hose attaches to the air chamber. Push in the tab and carefully pull out the hose. Repeat this process for all hoses, as some models have multiple hoses per chamber. Ensure you take pictures at each step to facilitate easier reassembly.

Next, carefully remove the internal components of the mattress, including the air chambers, corner locks, and foam pads. Place the air chambers in a secure position within the foam layers to protect them. For a traditional mattress, pack away all the foam parts. For a smart mattress, place the mattress in a plastic bag.

Finally, unplug the control system from the wall. The control system, also known as the pump, is fragile, so handle it with care. Pack the pump snugly in a box with packing materials to prevent damage. You may also want to place this box within another box for added security.

Additionally, if your mattress has a heavier base, consider using a climate-controlled storage unit to protect it from potential damage due to humidity.

Frequently asked questions

The process of taking apart a Sleep Number mattress depends on the model. If you have a Sleep Number 360 Smart Mattress, the manufacturer does not recommend disassembling it before moving it, as it could void your warranty. Instead, you should detach the mattress and move it in one piece. If you have a traditional Sleep Number mattress, you can take it apart by following these steps:

- Deflate your mattress to 100.

- Detach the air hoses on each side of the bed and place the air chamber caps on the hose connectors.

- Place your mattress in a plastic bag if you have a Smart bed, or remove and pack all the foam parts if you have a Traditional bed.

- Unplug the air pump.

- Remove the mattress retainers from the bed’s base using a socket wrench.

- Unscrew the screws at the head and foot of the base to remove the rails.

Disassembling a Sleep Number mattress is a lot of work, so it is recommended to have someone help you, especially if your bed has an adjustable base. Additionally, some Sleep Number Smart Beds with a FlexFit™ Smart Base have magnets that emit a strong magnetic field when the mattress or magnets are detached from the base. To minimize the risk of injury, keep magnets away from each other and from other metal objects. Persons with medical implants should maintain a minimum distance of 3 feet from the magnets during transport or servicing.

To disconnect the hoses from your Sleep Number mattress, first locate the gray tab on the side where the hose attaches to the air chamber. Push in the tab and gently pull the hose out of the mattress cover. Repeat this process on the other side of the bed if there are two hoses per air chamber.

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