Sleep Tracking On Maxx Buzz: How Does It Work?

Sleep tracking on the Max Buzz is a feature that allows users to monitor their sleep patterns and duration. To use this feature, users must wear the device during their entire sleep session, with a total sleep time of at least 2 hours between 6:00 PM and 6:00 AM. The device captures sleep data by detecting movement during sleep, and users can view their total sleep time on the device's screen. Additionally, the Max Buzz can be placed in a wristband to improve tracking accuracy. However, it is important to note that the device does not recognize multiple sleep sessions in one day, only the longest session. To access sleep data, users must sync their Max Buzz device with their Virgin Pulse account.

Sleep tracking criteria: Wear the device during the entire sleep session, for over 2 hours between 6:00 PM and 6:00 AM

To track your sleep using the Max Buzz device, you must wear it during your entire sleep session. Your total time asleep must be greater than 2 hours for the session to be considered validated. This means that you must be sleeping for at least 2 hours between 6:00 PM and 6:00 AM. If you do not meet these criteria, Max Buzz will not capture your sleep session as validated.

It is recommended that you wear the Max Buzz device during your sleep tracking. This is because some movement is needed for your sleep session to be recorded as validated. If you wake up but plan to go back to sleep shortly, leave your sleep tracking on. The Max Buzz device does not recognize multiple sleep sessions in one day and will only recognize the longest session for a given day.

To track your sleep on the Max Buzz, press the button on the side of the device to navigate to the Sleep screen. Once you're on the Sleep screen, press and hold the button until the screen switches to "SLEEPING". After you've finished sleeping, press the button on the side to end your sleep session and view your total time asleep.

You can place the Max Buzz into a wristband and secure it to either wrist. Although you don't have to use the wristband for sleep tracking, it is recommended as it significantly improves tracking accuracy.

Syncing your device: Sync your Max Buzz device with your Virgin Pulse account after your sleep session

To sync your Max Buzz device with your Virgin Pulse account, you will need to first ensure you have downloaded the Virgin Pulse mobile application onto a supported mobile device. The Virgin Pulse mobile app is compatible with iOS devices and Android phones. Make sure you have the most up-to-date version of the mobile app. You will also need access to a USB port on a computer or a portable charger.

Once you have downloaded the app, open it and tap on the icon of three horizontal lines in the top left corner of the home screen. In the "Available Devices & Apps" section, tap on "Virgin Pulse Max Buzz". On the next screen, tap on the "Set up a Max Buzz" button. Ensure that the Bluetooth setting on your mobile device is turned on, and that your Location Settings are also turned on.

Follow the on-screen prompts to "wake up" your Max Buzz device from its shipping mode. Tap on the button at the bottom of each screen to advance to the next step. Plug the device into the USB port, ensuring that you are plugging the Max Buzz into the port in the correct direction. Once the Max Buzz is plugged into the USB port correctly, the device will vibrate twice and a blinking battery icon will appear on the screen. This process should take about six seconds. Check the device for power and then unplug your Max Buzz from the USB port—the clock screen should now be displayed.

Your device is now awake and ready to register. Put the device back together, and tap the "It's together!" button. Back in the mobile app, select which wrist you will be wearing your Max Buzz device on. This will assist with step data accuracy and also determine which direction you will need to lift your Max Buzz to activate the screen. Secure the Max Buzz onto your wrist. Practice activating the device by rotating your wrist towards your body and lifting it up, as you would if you were checking the time. This motion will activate the screen.

Now, it's time to connect. Tap on the "Search" button so your mobile device can search for the nearest unregistered Max Buzz. Ensure that the Bluetooth setting on your mobile device is turned on, and that your Location Settings are turned on. Place your Max Buzz as close to your mobile device as possible. If you are using an iOS device, a pop-up will display requiring Bluetooth access permission. Tap on "Pair". Once your device is located, your Max Buzz will vibrate, and a 4-digit code will display on the screen. Enter that number on your VP mobile app. You'll see a "Success" message on your Max Buzz screen, and your mobile app will have a pop-up confirming the connection.

Your Max Buzz will now automatically sync every time you open up the Virgin Pulse mobile app on your device. You may need to "force" a sync by navigating to the home screen in your Virgin Pulse mobile app and swiping down on the screen.

To track your sleep using the Max Buzz device, wear the device during your sleep session. Place your Max Buzz into the Max wristband and secure the wristband onto either wrist. While on the Sleep screen on the Max, press and hold down the button on the side of the device until the screen switches to "SLEEPING". When you are finished sleeping, press the button on the side to end your sleep session and to see your total time asleep. If you wake up but plan to go back to sleep shortly, leave your sleep tracking on. The Max Buzz does not recognize multiple sleep sessions in one day and will only recognize the longest session for a given day.

Improving accuracy: Use the Max wristband to improve tracking accuracy by securing it to your wrist

To improve the accuracy of your sleep tracking, it is recommended to use the Max wristband by securing it to your wrist during sleep. This is because the Max Buzz device requires some movement to be detected to record a validated sleep session. By wearing the device on your wrist, you ensure that your natural sleep movements are more likely to be picked up by the tracker.

• Place your Max Buzz device into the wristband. Ensure that the device is securely fitted into the wristband to avoid any accidental slips or detachments during your sleep.
• Secure the wristband onto your wrist. Choose whichever wrist you find most comfortable for sleeping. Adjust the wristband to a comfortable tightness, not too tight as to restrict blood flow, but snug enough that it won't move around too much during the night.
• Ensure you wear the Max wristband for the entire duration of your sleep. If you wake up but intend to go back to sleep shortly, leave the sleep tracking on. The Max device does not recognize multiple sleep sessions in one day and will only record the longest session.
• When you have finished sleeping, press the button on the side of the device to end the sleep session and view your total time asleep.

By following these steps and using the Max wristband during sleep, you can improve the accuracy of your sleep tracking data on the Max Buzz device.

Navigating the Sleep screen: Press the button on the side of the device to navigate to the Sleep screen

To start tracking your sleep on the Max Buzz, you need to navigate to the Sleep screen. Here's how you do it:

Press the button on the side of the device to access the Sleep screen. If you don't see the Sleep screen, your device might need a firmware update to enable sleep tracking. Once you're on the Sleep screen, you can start setting up your sleep tracking. Press and hold down the button on the side of the device until the screen switches to "SLEEPING". This means your Max Buzz is now tracking your sleep.

Now, simply get some sleep! When you're done sleeping, press the button on the side of the device to end the sleep session. You'll then be able to see your total time asleep. It's important to remember to not turn off sleep tracking until you're completely done sleeping. This is because the Max Buzz does not recognise multiple sleep sessions in one day and will only record the longest session.

Ending a sleep session: Press the side button to end your sleep session and view your total time asleep

To end a sleep session on your Max Buzz device, simply press the side button. This will end the sleep session and allow you to view your total time asleep. It is important to note that you should not turn off sleep tracking until you are completely finished sleeping, as Max Buzz does not recognise multiple sleep sessions in one day. It will only record the longest session for a given day.

To track your sleep, you must wear your Max Buzz device during your entire sleep session. Your total time asleep must be greater than 2 hours for the session to be considered validated. Additionally, you must sleep for at least 2 hours between 6:00 pm and 6:00 am. Wearing the device on the Max wristband is highly recommended as it significantly improves tracking accuracy.

To begin tracking your sleep, press and hold the side button on the Max Buzz device until the screen switches to "SLEEPING". Once you have ended your sleep session, the total amount of time tracked will be displayed on the screen. You can then sync your Max Buzz device to view the data in your Virgin Pulse account on the Sleep Guide.

Frequently asked questions