Evie Summers
If your Apple TV 4 is not waking up from sleep, there are several troubleshooting methods you can try. Firstly, check if your TV or audio/visual receiver supports HDMI-CEC, as Apple TV should automatically turn on when you turn on your TV or select its HDMI input. If this is not the issue, try pressing any button on the remote to wake the Apple TV from sleep, as it could be a simple case of the remote not being responsive. If your Apple TV is still not waking up, try force-closing apps by going to the App Switcher and swiping horizontally to select an app, then swiping up to close. If all else fails, you may need to unplug the power cord and plug it back in, or hold down the Menu and TV buttons together to reset the device.
How to wake up Apple TV 4 from sleep
| Characteristics | Values |
|---|---|
| Using Siri Remote | Hold down the Menu and Home buttons, then release when the LED starts flashing |
| Using Apple Remote | Hold down the Menu and Down buttons for about six seconds, then release when the LED starts flashing |
| Using Siri Remote | Press and hold the Home button, then select Sleep |
| Using Apple Remote | Go to the Home screen and hold down Play/Pause for about five seconds |
| Using Apple Remote | Press any button |
| Using Settings | Go to Settings → General → Sleep Now |
| Using Settings | Go to Settings → General → Restart |
| Using Power | Unplug the power cord and plug it back in |
| Using Power | Hold down the Menu and TV button together |
| Using Apps | Force close apps until you find the one causing the issue |
| Using HDMI-CEC | Toggle everything off and on again |
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What You'll Learn
Try pressing any button on the remote
If your Apple TV 4 is not waking up from sleep mode, there are a few things you can try. Firstly, check that your HDMI-CEC is functioning properly, as this can sometimes cause issues with Apple TV waking up from sleep. Try toggling everything off and on again with the HDMI-CEC, as it may need to be done in a certain order or rebooted to recognize the function. Additionally, make sure that your TV or receiver is set up to control your Apple TV through the HDMI-CEC settings.
If the issue is not related to HDMI-CEC, try pressing any button on your remote to wake up the Apple TV from sleep mode. This is a standard method to wake up Apple TV, and it should work in most cases. A small light on the front of the device should glow, and whatever was last visible should reappear on your television screen. If you are using a Siri Remote (2nd generation), the button at the top right is the Home button. For a Siri Remote (1st generation), the Home button is the top button on the right side of the remote with a screen icon.
If pressing any button on the remote does not work, try holding down the Menu and TV buttons together for a few seconds. This will reset your Apple TV without having to unplug it. Alternatively, you can try force-quitting the app by double-tapping the "TV" button after holding the Menu button to return to the main menu.
In some cases, you may need to unplug the power cord and reconnect it to wake up your Apple TV from sleep mode. This is not ideal, but it has been reported by some users as a workaround when other methods have failed.
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Unplug and reconnect the power cord
If your Apple TV 4K won't wake up from sleep mode, you can try unplugging the power cord and plugging it back in. This solution has worked for several users who have encountered the same issue.
To do this, locate the power cord at the back of your Apple TV. Gently pull the cord out from the power outlet or power strip. Wait for a few seconds, and then plug it back in. Make sure the connection is secure.
If your Apple TV is plugged directly into a power outlet, you may also try plugging it into a power strip or surge protector. This can help regulate the power supply to the device. If you're already using a power strip, try plugging the Apple TV into a different outlet on the strip.
Additionally, ensure that your power cord is in good condition and not damaged. Inspect the cord for any signs of fraying, wear, or exposed wires. If the power cord appears damaged, it's important to replace it with an official Apple power cord to ensure compatibility and safety.
By unplugging and reconnecting the power cord, you are essentially performing a hard reset on the Apple TV. This can help resolve any minor software glitches or issues that may be causing the device to remain in sleep mode.
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Check your HDMI-CEC settings
To check your HDMI-CEC settings, you will need to ensure that your Apple TV and your television are both HDMI-CEC compliant. CEC stands for Consumer Electronics Control and allows HDMI-CEC-compliant devices to use one of the wires in the HDMI cable as a communication relay to issue commands between the devices.
To check if your Apple TV is CEC-compliant, go to Settings > Remotes and Devices > Control TVs and Receivers. Here, you should ensure that the "Control TVs and Receivers" option is toggled on. If this section is greyed out, it means that either your Apple TV is not CEC-compliant, or the CEC functionality is turned off.
To check if your television is CEC-compliant, you will need to refer to the TV manual or support pages online. CEC support may differ by brand and model, so it is important to consult the correct documentation for your specific TV model.
If both your Apple TV and television are CEC-compliant and the setting is turned on, then your Apple TV should automatically turn on when you turn on your TV or select its HDMI input.
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Restart Apple TV using the Settings menu
To restart your Apple TV using the Settings menu, follow these steps:
- Open the Settings app on your Apple TV.
- Navigate to the "System" or "General" section within the Settings menu. The path may vary depending on your Apple TV model.
- Select the "Restart" option from the menu.
- Confirm the restart if prompted.
This will initiate a restart of your Apple TV, which can be helpful if you're experiencing any issues or glitches. It's a good idea to ensure that your Apple TV is set up to automatically turn on and off with your TV or receiver if it supports HDMI-CEC. This can be done by going to Settings > General > Sleep After, and choosing an option or setting a custom sleep timer.
Additionally, you can manually put your Apple TV to sleep by opening the Settings app and selecting "Sleep Now," or by pressing and holding the Home button on the Siri Remote for one second.
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Force close apps to find the one causing issues
If you're having issues with your Apple TV 4 and suspect that a problematic app is the culprit, you can force close apps to pinpoint the one causing problems. Here's how you can do it:
Using the Siri Remote:
- Double-click the TV (TV screen icon) button to enter the App Switcher interface.
- Navigate to the app you want to force close by swiping left or right on the Touch surface.
- Once the desired app is highlighted, swipe up on the Touch surface to force-quit it.
- Press the TV/Home button again to exit the App Switcher and return to the Home screen.
Using the Apple TV Remote:
- Open the Apple TV Remote feature from the Control Center on your iOS device.
- Connect to your Apple TV by entering the passcode displayed on the TV screen.
- Press the Menu or TV/Home button to close the app and go back to the home screen.
Restarting Apple TV:
- Open the Settings app and go to System.
- Click on Restart to reboot your Apple TV. This will close all running apps.
- Alternatively, you can unplug your Apple TV from the power outlet, wait for a few seconds, and then plug it back in.
It's important to note that simply exiting an app doesn't fully close it, as it will continue running in the background. To truly close an app, use the App Switcher method described above. Additionally, if an app is frozen, you can try force-closing it, and if that doesn't work, consider deleting and reinstalling the app.
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Frequently asked questions
Press any button on the remote. A small light on the front of the device should glow and whatever was last visible should reappear on your television set.
Unplug the power cord and plug it back in.
Go to Settings → General → Restart. Alternatively, you can press and hold the Home button and select Sleep.
Press and hold the Home button on the Siri Remote for one second.
Go to Settings on Apple TV. Go to General > Sleep After and choose an option. You can also set a one-time sleep timer.
