Herbie Murray
Sleep Number beds are adjustable beds that can be controlled with a remote or an app. The type of remote you need depends on the model of your bed. If you have a Sleep Number bed from 2013 to 2016, you'll need a traditional remote. If you have a 360 bed from 2016 to 2023, you'll need a 360 remote. For newer Sleep Number Smart Beds, you'll need a smart remote. You can also use the Sleep Number app to control your bed, but some users prefer the convenience of a remote. You can earn points in the Inner Circle rewards app to purchase a remote for $49, or you can buy one on eBay or Amazon.
| Characteristics | Values |
|---|---|
| Remote Types | Smart Remote, 360 Remote, DualTemp™ Layer Remote, Traditional Remote, FlexFit+ Remote |
| Compatibility | Depends on the year of purchase and type of bed |
| Pairing Process | Involves unplugging the bed, skipping side button options, hitting "okay", and following prompts |
| Additional Features | Under-bed lighting on adjustable beds |
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What You'll Learn
Pairing your Sleep Number remote
To pair your Sleep Number remote, follow these steps:
First, ensure that your remote has new AA batteries. It is important to note that if your remote is unable to pair after three attempts, you will need to remove the batteries, wait for 10 seconds, and then reinsert them before trying again. Once you have ensured fresh batteries are in place, navigate to the Settings menu on your remote.
Within the Settings menu, select the 'Pair Bed' option. At this point, you will need to press and hold the 'favorite' button located on the side of the adjustable base. Hold this button for approximately five seconds, until you see it start flashing blue, and then release it.
After releasing the button, simply follow any remaining prompts on the remote. You will know that the pairing process is complete when the Bluetooth icon in the top left corner of the remote screen changes from blinking to solid.
It is important to remember not to set down the remote during the pairing process, as the screen will go to sleep and you will need to start over.
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Using the 12-button traditional remote
The 12-button traditional remote is compatible with all Advanced DualAir™ and Traditional Sleep Number® Firmness Control systems and FlexFit™ 1, 2, and 3 adjustable bases sold between February 2014 and January 2020. The remote works with your mattress and adjustable base, although some buttons are extra and will not work with a FlexFit™ 1 or FlexFit™ 2 base.
To connect the remote, first check that your bed is plugged in and that the connections to the pump that controls the bed are secure. If you have a Sleep Number 360 smart bed remote, insert two AA batteries, and the remote will automatically guide you through the connection process. For an Innovation Series remote, insert a nine-volt battery, then unplug and plug in the bed. Within 60 seconds, press either the "R" button or the up arrow.
To find your Sleep Number setting, first, lie down on your side of the bed in your usual sleep position and press the Right/Left or Side button to indicate your side. Then, press the "Menu" button to retrieve the main menu, and select "Settings." Once in Settings, choose "Find Your Sleep Number," and the remote will guide you through the process of finding your ideal setting.
If you have a FlexFit adjustable base, you can adjust the bed's height. Press the "Head/Feet" button to choose which part of the bed you'd like to adjust, then use the up and down arrows to raise or lower the mattress. You can save a position as a favourite by pressing the "Star" button or holding down the button at the top of the remote.
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How to reset your remote
To reset your Sleep Number Smart Bed Remote, start by removing the batteries and leaving the remote without power for at least 10 seconds. Then, reinsert the batteries. If you haven't replaced the batteries in a while, this is a good opportunity to do so.
Next, perform a restart or power cycle on the bed. You can do this through the Sleep Number app on your smart device by going to Smart Bed and then Settings. If you don't have access to the app, you can perform a power cycle by unplugging the bed from the wall, waiting 20 seconds, and then plugging it back in.
After waiting 2 minutes for the pump to power up, place the remote near the bed and let it fall asleep. Allow the remote to finish any software updates overnight.
If you're still having issues with your remote, you can contact Sleep Number by phone or chat for further assistance.
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Understanding compatible remotes
If you purchased your Sleep Number bed between 2013 and 2016, the traditional remote is the compatible option. This remote is designed to work with beds from that era, ensuring seamless control and functionality.
For Sleep Number 360 bed owners, the compatible remote is the 360 remote. If you acquired your 360 bed between 2016 and 2023, or in some rare cases in 2024, this remote is the ideal choice. It is tailored to the features and functions of the 360 bed model.
If you own the latest Sleep Number Smart Bed, released in 2022 and available on the website, the Sleep Number Smart Bed Remote is your compatible option. This remote is designed specifically for the smart bed model, offering advanced features and connectivity.
It's important to note that not all remotes are compatible with every bed model. The compatibility depends on the bed's purchase date and specific model. Additionally, some remotes may have unused buttons, depending on your bed's features. For instance, the dimmer feature is included for under-bed lighting on adjustable beds but may not be functional on the remote's display.
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Accessing the pump to pair it
To access the pump to pair your Sleep Number remote, start by making sure your remote has new AA batteries. Next, remove all non-bedding items from the bed. Check that the bed is plugged in and receiving power. Within the remote, navigate to the Settings menu and select 'Pair Bed'.
Now, find the Pair button on the back of your pump. Press and hold the Pair button for about 5 seconds, until the second LED light starts to blink or the Favourite button starts to flash blue. Then, release the button.
Follow the prompts on the remote. The Bluetooth icon in the top left corner of the remote screen will go from blinking to solid when pairing is complete. If the pairing is unsuccessful after three attempts, remove the batteries from your remote for 10 seconds, reinsert them, and try the pairing process again.
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Frequently asked questions
Unplug your bed from the wall, skip the side button question, and when on plug/unplug the firmness control system, hit okay. Your bed will start searching, so plug it back in and follow the prompts.
You can refer to the DualTemp Remote User Guide for instructions.
If your bed was purchased and delivered between 2013 and 2016, you'll choose the traditional remote. Refer to the 12-button Traditional Remote User Guide for instructions.
Refer to the FlexFit Remote User Guide for instructions.
If you bought your bed in 2022 or later, you'll choose the smart remote. Refer to the Sleep Number Smart Bed Remote Quick Start Guide for instructions.
