Evie Summers
The Virgin Pulse Max Buzz uses automatic sleep detection to track your sleep. You don't need to turn it on or off, but you do need to wear it during your entire sleep session for the data to be captured and considered validated. Your total time asleep must be greater than 2 hours, and you must be sleeping for at least 2 hours between 6:00 PM and 6:00 AM. Once you've slept, sync your Max Buzz, and your sleep data will upload to your Virgin Pulse account. You can also track sleep with Apple Health or Google Fit apps.
| Characteristics | Values |
|---|---|
| How to track sleep | Automatic sleep detection; no need to turn on/off |
| How to sync data | Sync your Max Buzz after you're done sleeping; sync again if you sync before 6:00 AM |
| How to view data | Data is uploaded to your Virgin Pulse account; view data by selecting "Stats" in the "Tracking" drop-down menu and scrolling down to the "My Sleep" chart |
| Sleep session requirements | Wear the Max Buzz during the entire sleep session; sleep for at least 2 hours between 6:00 PM and 6:00 AM; total time asleep must be greater than 2 hours for a validated sleep session |
| Sleep tracking device | Use the Max wristband to improve tracking accuracy |
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What You'll Learn
Navigating to the Sleep screen
To navigate to the Sleep screen on your Virgin Pulse Max Buzz, follow these steps:
First, press the button on the side of your Max Buzz device. This will take you to the Sleep screen. If you don't see the Sleep screen, your device may need a firmware update to enable sleep tracking. You can refer to the "How do I perform a Firmware Update?" article for instructions on how to do this.
Once you're on the Sleep screen, you can prepare for your sleep session. Place your Max Buzz into the wristband and secure it comfortably onto either wrist. While it's not mandatory to use the wristband, it's highly recommended as it significantly improves tracking accuracy.
Now, you're all set to start tracking your sleep! While on the Sleep screen, press and hold the button on the side of the device until the screen switches to "SLEEPING". With that, you're ready to begin your sleep session. All that's left to do is close your eyes and drift off to dreamland!
Remember, for the Max Buzz to accurately track your sleep, you must wear the device during your entire sleep session, and your total sleep time must be greater than two hours. Additionally, you must sleep at some point between 6:00 PM and 6:00 AM. By meeting these criteria, the Max Buzz will be able to capture and validate your sleep session.
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Wearing the device during sleep
To track your sleep with the Virgin Pulse Max Buzz, you must wear the device during the entire sleep session. The Max Buzz uses automatic sleep detection to track your sleep, so there is no need to turn it on or off. However, to ensure accurate tracking, you must wear the device throughout your sleep.
You can place the Max Buzz into the Max wristband and secure it to either wrist, whichever is more comfortable for sleeping. While it is not mandatory to use the wristband, it is highly recommended as it significantly improves tracking accuracy. Some movement during sleep is necessary for the device to record a validated sleep session.
It is important to note that the Max Buzz will only capture your sleep if your total time asleep is greater than two hours. Additionally, you must sleep for at least two hours between 6:00 PM and 6:00 AM. This means that the device may not be ideal if you typically sleep during the daytime.
After your sleep session, remember to sync your Max Buzz to upload your sleep data to your Virgin Pulse account. You can do this wirelessly through the Virgin Pulse mobile application or via USB using the Sync software. Your sleep data will be available for review in the "My Sleep" chart under the "Stats" section of the "Tracking" drop-down menu.
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Syncing your Max Buzz
Once you have completed your sleep session, you can sync your Max Buzz device. This can be done wirelessly through the Virgin Pulse mobile application, or by connecting your device to a computer via USB and using the Sync software. After syncing, your sleep data will be uploaded to your Virgin Pulse account.
Note that your sleep data will only display in your account after 6:00 am. If you sync before this time, you will need to sync again after 6:00 am to view your sleep data. You can review your sleep data by selecting "Stats" in the "Tracking" drop-down menu in the top navigation bar, and then scrolling down to the "My Sleep" chart.
Additionally, you can also track your sleep with the Apple Health or Google Fit app.
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Reviewing your sleep data
The Max Buzz device uses automatic sleep detection to track your sleep. You don't need to turn it on or off; simply wear the device during your entire sleep session, and the Max Buzz will do the rest. To ensure the device captures your sleep, you must wear it during your entire sleep, and your total sleep time must be greater than two hours. Additionally, you must sleep for at least two hours between 6:00 PM and 6:00 AM.
Once you've had your sleep, it's time to sync your Max Buzz device. You can do this wirelessly through the Virgin Pulse mobile application, or by connecting your device to a computer via USB and using the Sync software. After syncing, your sleep data will be uploaded to your Virgin Pulse account.
Now, you can review your sleep data. To do this, log in to your Virgin Pulse account and select "Stats" from the "Tracking" drop-down menu in the top navigation bar. From there, scroll down to the "My Sleep" chart, and you'll be able to view your sleep data.
If you have any issues with your sleep data not appearing correctly, ensure that you have synced your Max Buzz device after your sleep session. Additionally, check that you are wearing the device during your sleep, as some movement is required for the session to be recorded as validated.
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Troubleshooting
If your Max Buzz is not tracking your sleep, make sure you have set up automatic sleep detection. You do not need to turn it on or off; however, you must wear your Max Buzz during your entire sleep session, and your total time asleep must be greater than 2 hours for the sleep session to be considered validated. You must also sleep for at least 2 hours between 6:00 PM and 6:00 AM.
If you have met all the above criteria and your sleep data is still not showing up, you must sync your Max Buzz device. After your sleep tracking session, upload your sleep data via USB using the Sync software, or wirelessly through the Virgin Pulse mobile application. If you sync before 6:00 AM, make sure to sync again to view your sleep.
If you are still having issues with your sleep session displaying in your Virgin Pulse Sleep Guide, you can reach out to the Member Services team via phone or chat for additional assistance.
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Frequently asked questions
No, the Max Buzz uses automatic sleep detection to track your sleep. All you need to do is sleep!
First, press the button on the side of the device to navigate to the Sleep screen. Place the device into your Max wristband and secure it on your wrist. While on the Sleep screen, press and hold the button until the screen switches to "SLEEPING".
After you wake up, sync your Max Buzz device so that your sleep data is uploaded to your Virgin Pulse account. You can do this wirelessly through the Virgin Pulse mobile application.
You must wear your Max Buzz during your entire sleep session, and your total time asleep must be greater than 2 hours between 6:00 PM and 6:00 AM.
You must sync your Max Buzz device after your sleep tracking session for the data to display in your Virgin Pulse account. Additionally, you should wear the device during sleep as some movement is needed for the session to be recorded as validated.
