Evie Summers
LogMeIn is a remote access software that allows users to connect to their computers from anywhere in the world. However, one issue that some users have faced is that LogMeIn cannot wake up a sleeping computer. This has been a problem for users who put their computers in sleep mode when they are out of the office for security reasons. Some users have reported that even after uninstalling LogMeIn, their computers still did not wake up from sleep mode. There are some workarounds to this issue, such as enabling Wake on Wireless or Wake on LAN, but these features may not work with all wireless connections or computer models.
| Characteristics | Values |
|---|---|
| Can LogMeIn wake up a sleeping computer? | No |
| Can LogMeIn wake up a sleeping Mac computer? | No |
| Can LogMeIn wake up a sleeping computer via a wireless connection? | No |
| Can LogMeIn wake up a sleeping computer via a wired connection? | Yes |
| Can LogMeIn wake up a sleeping computer via Wake on LAN? | Yes |
| Can LogMeIn wake up a sleeping computer via Wake on Wireless? | Yes, but only when the MacBook is plugged into its AC power adaptor |
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What You'll Learn
LogMeIn cannot restart a computer remotely when it is in sleep mode
There are some workarounds for this issue. One user reported that they could wake their computer from sleep mode by connecting to it via their router redirect port 3389. However, this only worked before they installed LogMeIn. After installing LogMeIn, their computer stopped waking up from sleep mode, and even after uninstalling LogMeIn and restarting their computer, the issue persisted.
Another workaround is to enable "Wake on Wireless" in System Preferences > Energy Saver. However, this feature is a little trickier to get working, as many third-party wireless routers don't support 802.11 powersave mode properly. Additionally, Apple has limited "Wake on Wireless" support to only work when a MacBook is plugged into its AC power adapter to prevent battery drain.
LogMeIn also provides a support article explaining how to use "Wake on LAN" to wake a sleeping computer.
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LogMeIn can mess up your wake-on-link
LogMeIn cannot restart a computer remotely when it is in sleep mode. However, it is possible to use Wake on LAN to wake a sleeping computer. To do this, you need to enable the feature in your operating system.
Wake on Wireless is also possible, but it is a little trickier to get working. This is because many third-party wireless routers don't support 802.11 powersave mode properly. Additionally, Apple has limited Wake on Wireless support to only work when your MacBook is plugged into its AC power adaptor, so that your machine doesn't drain its battery extra fast by keeping your wireless connection active.
Some users have reported that after installing LogMeIn, their computer stopped waking up from sleep mode. Uninstalling LogMeIn and restarting the computer did not fix the issue. Only after restoring the computer to the state before LogMeIn installation did the functionality return.
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LogMeIn can be used to connect to a sleeping Mac computer on a wireless network
LogMeIn cannot restart a computer remotely when it is in sleep mode. However, it is possible to use Wake on LAN to wake a sleeping computer.
To connect to a sleeping Mac computer on a wireless network, you can change the settings in System Preferences to allow "Wake from LAN". However, this may not work with a WiFi connection. Some MacBook Pro models support Wake on Wireless when running Snow Leopard.
You can also enable "Wake for AirPort network access" in System Preferences > Energy Saver, but this is a little trickier to get working as many third-party wireless routers don't support 802.11 powersave mode properly. Apple has also limited Wake on Wireless support to only work when your MacBook is plugged into its AC power adaptor, so that your machine doesn't drain its battery extra fast by keeping your wireless connection active.
It is worth noting that some users have reported issues with their computers not waking up from sleep mode after installing LogMeIn. In some cases, uninstalling LogMeIn and restarting the computer did not resolve the issue.
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Wake on Wireless is trickier to get working right
LogMeIn cannot restart a computer remotely when it is in sleep mode. However, you can use Wake on LAN to wake a sleeping computer.
Some of the more recent models of MacBook Pro support Wake on Wireless when running Snow Leopard.
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Wake on LAN can be used to wake a sleeping computer
LogMeIn cannot restart a computer remotely when it is in sleep mode. However, Wake on LAN can be used to wake a sleeping computer.
Wake on LAN is a feature that wakes a computer if a network connection is established while the computer is in standby mode. This can be enabled, disabled, or left to the operating system's default.
To enable Wake on LAN on a MacBook Pro, you must change the settings in System Preferences to allow "Wake from LAN". However, this does not work with a WiFi connection. Some more recent models of MacBook Pro support Wake on Wireless when running Snow Leopard.
Wake on Wireless is a little trickier to get working right because many third-party wireless routers don't support 802.11 powersave mode properly. Apple has also limited Wake on Wireless support to only work when a MacBook is plugged into its AC power adapter, so that the machine doesn't drain its battery extra fast by keeping the wireless connection active.
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Frequently asked questions
No, LogMeIn cannot wake up a sleeping computer.
You can use Wake on LAN to wake a sleeping computer.
No, LogMeIn cannot wake up a sleeping Mac computer on a wireless network.
Wake on Wireless is a little trickier to get working as many third-party wireless routers don't support 802.11 powersave mode properly.
