Evie Summers
GoToMyPC is a web-based remote desktop software that allows users to access their computers from any other device with an internet connection. It can be used for remote administration and support of computers, and it works on both Windows and Mac operating systems. One of the key features of GoToMyPC is its ability to turn off sleep mode on a Mac. However, it is important to note that manually putting a host Mac to sleep through the Apple menu or closing the lid can cause GoToMyPC to go offline. In such cases, rebooting the host Mac is recommended. Additionally, GoToMyPC offers a feature called Wake-on-LAN (WoL), which allows users to wake offline computers that are in sleep mode or powered off, as long as they are plugged into a power source. This feature is particularly useful for corporate users who need to access their work computers remotely.
| Characteristics | Values |
|---|---|
| Can GoToMyPC work on a sleeping laptop? | Yes, GoToMyPC can work on a sleeping laptop. |
| How? | Using Wake-on-LAN (WoL) |
| What is Wake-on-LAN? | A feature that allows GoToMyPC Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows) but plugged into a power source. |
| How to use Wake-on-LAN? | 1. Ensure Wake-on-LAN is enabled on the target computer. 2. The target computer must have the GoToAssist Customer desktop application installed with unattended access set up. 3. The target computer's status must be "Offline". 4. The target computer must be connected to the local area network (LAN). |
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What You'll Learn
Wake-on-LAN (WoL) can wake a sleeping laptop
Wake-on-LAN (WoL) is a feature that can wake a sleeping laptop. It is a networking standard protocol that can turn on a computer from a low-power state using a unique signal over the local network, also called a "magic packet". This feature is handy for maintaining a connection to your computer to access files and apps while minimising power usage.
To use WoL, you must first enable it on the motherboard firmware (or the network adapter if you are using an external device) and then on the system settings. The feature only works when the computer is asleep, but some computers support waking from hibernation or a powered-off state.
To enable WoL on a Windows 10 PC, you can change the network adapter settings to turn on the computer remotely. First, enable "Wake on LAN" in the Basic Input Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) on supported hardware and in the Windows 10 network adapter. Then, use third-party tools to send a magic packet over the network containing the MAC address of the remote computer to wake it up.
There are some caveats to using WoL. First, the network card of the computer being woken up needs to support the feature. Modern Ethernet adapters usually support WoL, but wireless adapters rarely do. Second, WoL is designed to wake up another computer on your network, so it won't work for computers on another network.
GoToMyPC Corporate users can use WoL to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows) but plugged into a power source. This can help lower energy costs and improve security since computers do not need to be online all the time.
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GoToMyPC works with sleeping laptops
GoToMyPC is a remote desktop software that allows users to access and control their computers from any other device with an internet connection. It offers flexibility, enabling users to work remotely from anywhere, at any time, and on any device.
GoToMyPC can be used for remote administration and support of computers by installing the software on the desired computers and ensuring they are online and connected to the internet. It is compatible with various operating systems, including Windows, Mac, iPad, iPhone, Android, and other mobile devices.
One of the key features of GoToMyPC is its ability to work with sleeping laptops. The Wake-on-LAN feature allows GoToMyPC Corporate users to wake offline computers that are in sleep mode or powered off (Windows and Mac) as long as they are plugged into a power source. This feature not only improves convenience but also enhances security and helps lower energy costs.
To utilize Wake-on-LAN effectively, it is recommended to ensure that the "Automatically" and "Disable sleep mode on the host computer" boxes are checked in the Host tab. Additionally, it is important to use a supported browser, as LogMeIn and GoTo support sites no longer support Microsoft Internet Explorer (IE) or Safari 15.
By leveraging GoToMyPC with Wake-on-LAN, users can conveniently access and control their sleeping or offline laptops remotely, enhancing their work experience and ensuring they can work productively from anywhere.
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$25.99
GoToMyPC is remote desktop software
GoToMyPC is a web-based remote desktop software that allows users to access their computers from any other Internet-connected device worldwide. It offers a high level of flexibility, enabling users to work remotely from any location, at any time, and using any device. GoToMyPC is compatible with various operating systems, including PC, Mac, iOS, Android, Linux, and Chromebook. It also offers mobile apps for iPad, iPhone, Android, and other mobile devices, allowing users to work over 3G, 4G, or WiFi connections.
One of the key features of GoToMyPC is its ability to provide remote access to a user's host computer. The host computer is the one that has the GoToMyPC program installed and can be accessed remotely. The client computer, on the other hand, is the device used to access the host and runs the GoToMyPC web client. GoToMyPC allows users to access their host computers from different operating systems, such as using a Mac to access a PC or vice versa.
GoToMyPC offers a range of functionalities to enhance the remote working experience. It includes features like screen-sharing, drag-and-drop file transfer, remote printing, guest invite, and active connectivity monitoring. It also provides multi-factor authentication, host access codes, and banking-grade 256-bit AES encryption for enhanced security. Additionally, GoToMyPC highly compresses data to minimize lag time, ensuring a smooth and responsive experience for users.
GoToMyPC offers different plans to cater to diverse user needs. GoToMyPC Pro is designed for one administrator and 2-50 users, making it suitable for small to medium-sized businesses. GoToMyPC Corporate, on the other hand, is tailored for larger organizations with 10-1,000+ users. This plan enables companies to implement and manage a corporate teleworking plan efficiently and securely. Both plans provide a highly secure and cost-effective way for employees to access their computers and corporate resources remotely.
One notable feature of GoToMyPC is its Wake-on-LAN (WoL) capability. This feature allows users to wake up sleeping or powered-off computers running Windows or Mac. By enabling Wake-on-LAN, users can remotely connect to computers that would otherwise be offline, as long as they are plugged into a power source. This functionality enhances the accessibility and convenience of using GoToMyPC for remote work scenarios.
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GoToMyPC works with dynamic and static IP addresses
GoToMyPC is a web-based remote desktop software that allows users to access their computers from any other Internet-connected device. It extends the workplace to any web-enabled computer, enabling employees to work from home, on the road, or at a client's office.
GoToMyPC works with both dynamic and static IP addresses. When using GoToMyPC, the host computer's initial communications are through an outgoing TCP connection brokered by the GoToMyPC server. This means that GoToMyPC is firewall-friendly and requires little to no configuration. Most firewalls allow this without special configuration as outgoing connections pose little security risk. However, in some cases, the Direct Connections feature may be blocked because it establishes an incoming connection. In such cases, the session will continue using the initial connection through the communication server.
To use GoToMyPC, the host computer must be turned on and connected to the Internet. It is important to note that GoToMyPC only works with computers that are left on and connected to the Internet. If the host computer is in sleep mode or powered off, GoToMyPC Corporate users can utilize the Wake-on-LAN feature to wake the offline computer. This feature is particularly useful for lowering energy costs and improving security, as computers do not need to be online at all times.
By supporting both dynamic and static IP addresses, GoToMyPC provides flexibility and ease of use for individuals and businesses, allowing them to access their computers securely from anywhere in the world.
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GoToMyPC works with firewalls
GoToMyPC is a web-based screen-sharing product that allows users to access their computers from any other Internet-connected computer in the world. It is designed for individual users, while GoToMyPC Pro and GoToMyPC Corporate allow the central administration of multiple users.
Most firewalls allow this without any special configuration, as outgoing connections pose little security risk. In some cases, the Direct Connections feature may be blocked because it establishes an incoming connection, but the session will simply continue using the initial connection through the communication server. If a firewall does initially prevent a connection, you can take a few steps to enable GoToMyPC with firewalls. The steps you need to take will depend on whether the firewall is installed on the host or client computer.
GoToMyPC uses ports: 80, 443 and 8200. One-way TCP connectivity is needed (TCP outbound). Firewalls are designed to block unauthorized outgoing and incoming communications with your computer. Some firewalls require additional steps to authorize trusted applications like GoToMyPC.
Additionally, if you are using an older or expired security software, it is recommended that you update it with the most recent version from its manufacturer. Even if a security program expires, its firewall component may still be active and could still cause GoToMyPC connection failures. If your security or firewall program has expired, renew the license so that you may configure its firewall, or uninstall it and utilize a different security or firewall solution.
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Frequently asked questions
Yes, GoToMyPC allows you to access your work laptop from anywhere, including your home, a client's office, or a hotel. You can use any web-enabled or Internet-connected device to access your files, applications, and network as if you were sitting in front of your work computer.
Yes, GoToMyPC Corporate users can use Wake-on-LAN (WoL) to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows only). However, the computer must be plugged into a power source and connected to the local area network (LAN).
First, ensure that your admin has set up Wake-on-LAN for your host computer. Then, log in to https://www.GoToMyPC.com/members/login.tmpl, locate the desired computer, and click "Wake and Connect." It may take up to 5 minutes for the session to begin.
If your host computer is unavailable or offline, there may be a connection problem. Ensure that the host computer is powered on, connected to the Internet, and running the GoToMyPC host software. You may need to physically go to the host computer to resolve the issue.
While GoToMyPC can turn off sleep mode on your Mac, manually putting your host laptop to sleep through the Apple menu or closing the lid can cause GoToMyPC to go offline. If this happens, reboot your host laptop and contact Global Customer Support if the issue persists.
