Ashwin Lewis
Printers can be a source of frustration, especially when they refuse to print due to entering deep sleep mode. This energy-saving feature is beneficial for longevity and power conservation but can be annoying when you need to print urgently. Brother printers, for example, have two main sleep modes: Power Save Mode, which is activated after a period of inactivity, and Deep Sleep Mode, triggered after extended inactivity. When a printer enters deep sleep, it may be possible to wake it up by pressing a control panel key, sending a print job, or using a power strip to reset it. However, some printers may require more complex solutions, such as reinstalling software or contacting manufacturer support.
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What You'll Learn
Troubleshooting a printer that won't wake up from deep sleep
If your printer is not waking up from deep sleep, there are several troubleshooting steps you can try.
First, check if your printer is connected to a power source. If it is plugged into a power strip or surge protector, try plugging it directly into a wall outlet. Ensure that the power button is turned on, and press it if it is not. If the printer is already on, try pressing the power button again and holding it for a few seconds. This should wake up the printer from its slumber.
If the printer still won't wake up, try printing a test page. This can be done through the printer's control panel or software. If the printer is not responding to the print command, there may be an issue with the connection. Check that the USB cable is securely connected to both the printer and the computer. If it is a wireless printer, ensure that it is connected to the correct Wi-Fi network.
In some cases, the printer may need to be reset. Try turning the printer off and then on again. If this does not work, you may need to do a power reset by unplugging the printer for 1-2 minutes and then plugging it back in.
If your printer is a network-enabled printer, the issue may be related to firmware. Contact the manufacturer to check for known bugs and try updating to the latest firmware version. If the printer is still not working, the print and network admins may need to work together to isolate the traffic and open up the communication necessary for the printer to wake up.
Finally, if none of the above solutions work, it may be a hardware issue. Contact the manufacturer or a technician for further assistance.
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How to wake a Brother printer from deep sleep
Brother printers have two main sleep modes: Power Save Mode and Deep Sleep Mode. Power Save Mode is activated after a period of inactivity and reduces power consumption. The printer remains responsive and can be easily woken up by sending a print job. Deep Sleep Mode, on the other hand, is a deeper sleep state triggered after a longer period of inactivity. While in Deep Sleep Mode, the printer will not respond to print jobs and will need to be manually woken up.
To wake a Brother printer from Deep Sleep Mode, try the following methods:
- Press a key on the printer's control panel. This method is known to be effective in waking the printer from sleep mode.
- Power reset the printer by unplugging it for 1-2 minutes and then plugging it back in.
- Press and hold the power button for a few seconds until the printer's lights turn on. The power button is usually located on the front panel of the printer.
- Open the printer's control panel and locate the "Print Test Page" or "Print Self-Test" option. Select and print a test page to force the printer to wake up and process the print command.
- If the above methods do not work, try uninstalling and reinstalling the Brother software. First, click on "Brother Utilities" and select your model from the dropdown list. Then, click on "Tools" and select "Uninstall." Follow the prompts to confirm the uninstall procedure and restart your computer. Finally, reinstall the MFL-Pro Suite using the "Full Driver and Software Package" from the Brother website or a compatible CD.
It is important to note that Deep Sleep Mode cannot be disabled on Brother printers. The printer will automatically enter this mode after a certain period of inactivity, depending on your specific model and settings.
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Why does my printer keep going into deep sleep/offline?
Printers enter sleep mode to conserve energy and extend their lifespan. This energy-saving feature is beneficial, but it can be a nuisance when you need to print something quickly. Most printers have two main sleep modes: Power Save Mode and Deep Sleep Mode. Power Save Mode is activated after a period of inactivity and reduces power consumption significantly. The printer remains responsive and can be easily woken up by sending a print job. Deep Sleep Mode, on the other hand, is a deeper sleep state triggered after a longer period of inactivity.
There could be several reasons why your printer keeps going into deep sleep/offline. One common issue is related to the printer's connection to the computer or network. If the printer is not properly connected or if there are issues with the network, it may go into deep sleep mode or offline. Another reason could be that the printer's sleep mode settings are not configured correctly. Each printer model has different methods for adjusting the sleep mode settings, so it is recommended to refer to the printer's manual or the manufacturer's support for specific instructions.
Additionally, there might be some underlying issues with the printer driver or firmware that need to be updated. Outdated or incompatible drivers can cause the printer to malfunction and enter deep sleep or offline mode. In some cases, the issue could be as simple as a loose or faulty USB connection, which can prevent the printer from waking up properly.
To resolve the issue of your printer constantly going into deep sleep/offline, you can try the following:
- Check the printer's connection to the computer or network and ensure that it is properly configured.
- Adjust the sleep mode settings according to the instructions provided by the manufacturer.
- Update the printer driver and firmware to the latest version.
- Ensure that the USB connection between the printer and the computer is secure and not faulty.
- Perform a power reset on the printer by unplugging it for a few minutes and then plugging it back in.
- Reinstall the printer software or drivers, as sometimes reinstalling can fix any glitches or issues that may be causing the problem.
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How to stop a printer from going into deep sleep
Printers can be a tricky business, especially when they refuse to print due to being in sleep mode. While it is a beneficial feature that saves energy and extends the lifespan of the printer, it can be a nuisance when you need to print something quickly.
If you are unable to print after your printer has entered Deep Sleep mode, there are several methods you can try to wake it up. Firstly, check if your printer is connected to a power strip or surge protector. If so, try performing a power reset by unplugging the power for 1-2 minutes, then plugging it back in. This simple step can often resolve the issue.
If your printer has a control panel, you can try pressing any key on the panel to wake it up. This method works for both Power Save and Deep Sleep modes. Additionally, you can press and hold the power button for a few seconds until the printer's lights turn on.
Another way to force the printer to wake up is by sending a print command. Open the printer's control panel through its interface or software, and locate the "Print Test Page" or "Print Self-Test" option. Select and send the print job, which should prompt the printer to wake up and process the command.
In some cases, you may need to uninstall and reinstall the printer software. This can be done through the "Brother Utilities" option, followed by selecting your model and clicking "Uninstall." Once uninstalled, reinstall the software using the "Full Driver and Software Package" from the Brother website or a compatible CD.
If your printer is connected to a Windows computer, you can also try adjusting the power settings to disable sleep mode. Go to Control Panel > Power Options, and change the advanced power settings for USB selective suspend to "Disabled."
It is important to note that some printers, such as the Brother MFC2710, may not allow you to disable Deep Sleep mode. In such cases, you can only extend the time before the printer enters sleep mode, usually up to a maximum of 90 minutes.
By following these steps, you should be able to prevent your printer from going into Deep Sleep mode and ensure it remains responsive for printing.
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What to do if your printer won't print after entering deep sleep
If your printer won't print after entering deep sleep, there are several troubleshooting steps you can take to resolve the issue. Here are some detailed instructions to guide you through the process:
Check the Power Source:
Start by ensuring that your printer is properly powered. Check if it's connected to a power strip or surge protector. If so, try plugging it directly into a wall outlet to rule out any issues with the power source. Additionally, perform a power reset by unplugging the printer for 1-2 minutes and then plugging it back in.
Wake Up the Printer:
Try to wake up your printer from its deep sleep mode. The simplest way is usually to press and hold the power button for a few seconds until the printer's lights turn on. You can also try pressing any key on the printer's control panel, which may wake it up.
Check Paper and Display:
Ensure that there is paper loaded in the tray. Also, check the printer's display or LEDs for any error messages and clear them if necessary.
Update Firmware and Drivers:
Make sure your printer's firmware is up to date. Additionally, ensure that you have the latest printer drivers installed on your computer. You may need to reinstall the software provided by the manufacturer or update specific settings, such as the USB selective suspend setting in the Power Options on your computer.
Verify Network Connectivity:
If your printer is connected to a network, verify that it is properly set up and connected. Check the IP address of the printer and ensure it is valid for your network. Also, check your router settings, including the DHCP range and system mode timeout.
Set as Default Printer:
On Windows, try setting your printer as the default printing device. This can sometimes resolve issues with the printer not waking up from sleep mode.
Contact Manufacturer Support:
If none of the above steps work, refer to your printer's user manual or contact the manufacturer's support team for further assistance. They may have additional model-specific troubleshooting steps or recommendations.
Remember that the specific steps may vary depending on your printer's make and model, so consult your printer's documentation or support resources for detailed instructions.
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Frequently asked questions
No, your printer will not work while in deep sleep mode. You will need to wake it up by pressing a control panel key or the power button.
You can wake your printer from deep sleep by pressing a key on the printer's control panel or by pressing and holding the power button. You can also try printing a test page, as this will force the printer to wake up and process the print command.
There are several reasons why your printer may be going into deep sleep mode:
- Inactivity: Your printer has not been used for a while.
- Power Management Settings: Your computer’s power management settings are configured to put the printer to sleep after a specific time.
- Network Connection: If your printer is connected to your network via Wi-Fi, a weak signal or intermittent connection can trigger deep sleep mode.
- Outdated Firmware: Outdated firmware can cause unexpected behaviour, including frequent deep sleep cycles.
