Herbie Murray
Samsung Health, which is available on Samsung Galaxy Watches, allows users to track their sleep patterns, record their snoring, and use sleep coaching options. However, several users have reported issues with the sleep tracking feature on their Samsung Galaxy Watches, with some experiencing incorrect or missing sleep data. Samsung has acknowledged the issue and recommended a few fixes, including updating the Samsung Health app, enabling and disabling power-saving mode, and resetting the watch. While these solutions may provide temporary relief, a software update to permanently resolve the problem is yet to be released.
| Characteristics | Values |
|---|---|
| Issue | Sleep tracking not working properly |
| Affected Devices | Galaxy Watch 4, 5, 6, 7, Watch Ultra |
| Possible Fixes | Update Samsung Health app, enable/disable power-saving mode, reset watch, clear cache, force close app, uninstall/reinstall Samsung Health app |
| Samsung's Response | Confirmed issue, recommended fixes, software update forthcoming |
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What You'll Learn
Samsung Health app issues
Samsung Health is a mobile application that can track sleep through a connected wearable device, such as a Galaxy Watch. However, there have been reports of issues with the app, including incorrect or missing sleep data, and problems with the app's sleep-tracking feature.
Incorrect or Missing Sleep Data
Samsung Health users have reported instances of incorrect or missing sleep data. This can be caused by several factors, including irregular sleep patterns, frequent movement during sleep, and low phone memory or battery. To address this issue, users can set a Sleep target, respond to sleep notifications, and ensure their watch is connected to their phone.
Sleep-Tracking Issues
In March 2025, Samsung confirmed that several of its latest Galaxy Watch models experienced sleep-tracking issues, including the Galaxy Watch 4, 5, 6, 7, and Watch Ultra. The problem was also reported on Samsung's community forum, where a moderator acknowledged that sleep-related measurement values were not properly reflected in the Samsung Health app on the affected watches.
Suggested Fixes
Samsung has recommended several fixes for the sleep-tracking issues. These include updating the Samsung Health app to the latest version, restarting the watch, toggling power-saving mode, and clearing the app cache. Users have also reported that uninstalling and reinstalling the Samsung Health app can temporarily resolve the issue.
It is important to note that the suggested fixes may not permanently resolve the sleep-tracking issues, and Samsung has not provided a definitive solution as of March 2025. Users experiencing persistent problems with sleep tracking on their Samsung devices may need to wait for further updates or official solutions from Samsung.
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Power saving mode
If your Samsung Galaxy Watch is not tracking your sleep data correctly, there are several troubleshooting methods you can try. One of the suggested fixes is to enable and then disable the watch's power-saving mode in the Settings app.
Here's how to turn on Power Saving Mode:
- Navigate to Settings on your watch.
- Tap on "Battery".
- Tap the switch to turn on Power Saving Mode.
Here's how to turn off Power Saving Mode:
- Navigate to Settings on your watch.
- Tap on "Battery".
- Tap the switch to turn off Power Saving Mode.
Please note that this method is applicable to Galaxy watches with One UI 6.0, including the Galaxy Watch4, Watch5, Watch6, and Watch7 series. Samsung has confirmed that several of its latest Galaxy Watch models are affected by a sleep-tracking issue, and while they work on a software update to resolve this issue, enabling and disabling Power Saving Mode is one of the recommended temporary solutions.
Other troubleshooting methods to consider if your Samsung Galaxy Watch is not tracking your sleep data correctly include:
- Turning the watch off and then on again.
- Updating the Samsung Health app to the latest version through the Galaxy Store.
- Uninstalling and reinstalling the Samsung Health app (this may only be a temporary fix).
- Clearing the cache and force-closing the Samsung Health app, then turning the watch on after 30 seconds.
- Ensuring your watch is connected to your phone and refreshing the data in the Samsung Health app.
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Inaccurate sleep data
Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. However, some users have reported issues with inaccurate sleep data. This issue has been observed on the Galaxy Watch 4, 5, 6, 7, and Watch Ultra. Samsung has acknowledged the problem and provided some troubleshooting steps to address it.
One possible reason for inaccurate sleep data is the watch's power-saving mode. When enabled, power-saving mode may result in limited sleep data being recorded. To resolve this, users can try disabling power-saving mode in the watch's settings. This involves navigating to the Settings menu, tapping on Battery, and turning off the power-saving mode option.
Another factor that can impact sleep tracking accuracy is the phone's memory and battery status. If the phone is low on memory or battery, it may not be able to effectively track or estimate health data. To address this, users can ensure their phone is sufficiently charged and has adequate memory available.
In some cases, irregular sleep patterns or frequent movement during sleep can also interfere with the accuracy of sleep tracking. The watch may interpret periods of movement as awake time. To improve accuracy, users can set a Sleep target, which helps the app learn their sleep patterns. Additionally, responding to notifications asking about sleep hours can assist the app in understanding sleep habits better.
For persistent issues, Samsung recommends updating to the latest version of the Samsung Health app. This can be done by manually updating through the Galaxy Store. Users can also try uninstalling and reinstalling the app, although this may only provide a temporary solution.
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Watch not connecting to phone
Samsung Health can track your sleep through a connected wearable, such as a Galaxy Watch. However, there have been reports of issues with the sleep tracking feature on the Galaxy Watch. If your Samsung watch is not connecting to your phone, there are several troubleshooting steps you can try.
First, ensure that your watch is charged and powered on. If your watch is not connecting to your phone via Bluetooth, verify that Bluetooth is turned on for both devices. Check if there are any updates available for the Galaxy Wearable app and ensure that the app is up-to-date. If the issue persists, try restarting your watch and phone. You can also try resetting your watch and unpairing and re-pairing the devices.
If the watch is still not connecting, you may need to follow the troubleshooting steps provided by Samsung to reset and repair your watch. This may include updating the Samsung Health app or installing an older version of the Galaxy Wearable app. Additionally, make sure your watch is not in power-saving mode, as this may affect its ability to record sleep data.
It is important to note that irregular sleep patterns and frequent movement during sleep can interfere with Samsung Health's ability to track sleep data accurately. If your watch detects a lot of movement, it may consider that awake time. Therefore, it is recommended to set a Sleep target to improve the accuracy of sleep tracking.
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Sleep coaching
Samsung Health, which can be connected to a Samsung Galaxy Watch, offers a sleep coaching feature. This feature provides short daily lessons about human biology while sleeping, the circadian rhythm, the effects of a person's diet on their sleep, and other related topics. The sleep coaching feature can be set up by opening the Samsung Health app on a connected phone and tapping the Sleep tile. Users will then need to answer some questions about their sleep habits to help determine how best to coach them.
The sleep coaching feature is designed to help users improve their sleep quality by becoming more mindful of their habits and other factors that may negatively impact their sleep. After each night's sleep, users will receive a notification on their Galaxy Watch with information about how they slept. Additionally, the watch can detect when the user has fallen asleep and turn off connected smart devices such as the TV or lights.
Once the user has been assigned a sleeping style, the app will create a four-to-five-week coaching program that includes missions, checklists, sleep-related articles, meditation guidance, and sleep reports. The user's sleeping style will be represented by a "sleep animal", such as the Unconcerned Lion, Sensitive Hedgehog, Nervous Penguin, or Exhausted Shark.
However, some users have reported issues with the sleep coaching feature, such as forgetting to check the Sleep Coaching screen daily due to fatigue. It has been suggested that Samsung should add the option to enable daily notifications for Sleep Coaching to help users stay on track with the program.
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Frequently asked questions
Samsung has confirmed that several of its latest Galaxy Watch models are affected by a sleep-tracking issue. The problem is known to affect the Galaxy Watch 4, Watch 5, Watch 6, Watch 7, and Watch Ultra. A software update to resolve this issue is forthcoming. In the meantime, you can try turning your watch off and on, ensuring it is connected to your phone, and enabling and disabling power-saving mode.
To set up sleep tracking, open the Samsung Health app on your watch, swipe to and tap Settings, and then tap the switch next to Blood Oxygen during sleep to turn it on. You will need to wear your watch for at least 7 days and nights before you can use the Sleep coaching feature.
To check your sleep data, open the Samsung Health app on your phone and tap the Sleep tracker. You can then swipe to and tap the data you wish to view, such as Snoring or Sleep Score.
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