Herbie Murray
If your Windows 10 computer won't wake up from sleep mode, there are several troubleshooting methods you can try. First, check that your keyboard and mouse are working properly overall, and that your keyboard has a Sleep key configured correctly. If you are using a Bluetooth device, your computer may not be receiving the Bluetooth signal while it is asleep. You can try updating your Bluetooth driver or getting a newer Bluetooth adapter with better power management. If you are using a USB keyboard, try pressing the Fn key or pressing multiple keys. If your computer has been asleep for a long time, you may need to press the power button to wake it up. You can also try updating your device drivers, disabling hibernation mode, or disabling fast startup.
How to Wake Windows 10 from Sleep
| Characteristics | Values |
|---|---|
| Keyboard | Press a key on the keyboard. This may not work if your keyboard is a USB keyboard or a Bluetooth keyboard. |
| Mouse | Move or click the mouse. This may not work if your mouse is a USB mouse or a Bluetooth mouse. |
| Power button | Press the power button. |
| Sleep key | Press the Sleep key on the keyboard again. |
| Fast startup | Disable fast startup. |
| Hibernation | Disable and enable hibernation. |
| Device drivers | Update device drivers. |
| Power Management tab | Check the Power Management tab in Device Manager to confirm that the keyboard and mouse are allowed to wake the computer. |
| USB settings | Change USB selective suspend setting to Disabled. |
| BIOS | Check the BIOS settings to enable/disable "wakeup by mouse action". |
| Network adapter | Uncheck the "Allow this device to wake the computer" checkbox in the Power tab of the network adapter. |
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What You'll Learn
Troubleshooting: long-press the power button, then press it again
If your Windows 10 computer won't wake up from sleep mode, there are several troubleshooting steps you can take.
Firstly, try a long press on the power button to force a shutdown, then press the power button again to boot up your device. This is the first step you should take before attempting other troubleshooting methods.
If your computer does not support ACPI, you may need to use the power button to wake it from sleep mode. ACPI-compliant computers, on the other hand, can be woken by pressing a key on the keyboard, moving the mouse, or pressing the power button.
If your keyboard or mouse is not waking your computer from sleep mode, you may need to adjust some settings. First, check if your keyboard and mouse are functioning properly overall. Next, open the Device Manager and ensure that your keyboard and mouse are allowed to wake the computer from sleep mode. You can do this by following these steps: Right-click the Start Button or press Win + X, select Device Manager, click the arrow next to Keyboards, double-click each entry, select the Power Management tab, and ensure the "Allow this device to wake the computer" option is selected. Repeat this process for your mouse.
If you are using a Bluetooth mouse and keyboard, your computer may not be receiving Bluetooth signals while it is asleep. In this case, you can try updating your Bluetooth driver or getting a newer Bluetooth adapter with better power management.
Additionally, you can try disabling and re-enabling hibernation mode, as this can sometimes interfere with sleep mode. To do this, press the Windows logo key, type "cmd", click Command Prompt, click "Run as administrator", and then type "powercfg.exe /hibernate off && powercfg.exe /hibernate on" and press Enter.
If none of these solutions work, you may need to update your device drivers, as outdated or incorrect drivers can cause issues with sleep mode.
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Update device drivers
Updating device drivers is crucial for the smooth operation of your computer and to ensure optimal performance and security. Device drivers are software that allows your computer to communicate with hardware components, such as your printer, graphics card, mouse, or keyboard. Updating drivers ensure your hardware functions properly and allows you to take advantage of new features and security updates.
There are several methods to update device drivers in Windows 10. One convenient way is to use Windows Update, which can be found in Settings > Update & Security. Here, you can click on the “Check for Updates” button and install any available updates. Windows Update typically handles the majority of your driver updates automatically. However, you can also choose to view optional updates and select specific driver updates to install.
Another method is to update drivers through the Device Manager. To do this, right-click on the Start menu and select "Device Manager." In the Device Manager window, select the desired category of the device you want to update by clicking on the arrow next to it. This will expand the category and list the specific devices under it. Right-click on the device you want to update and select "Update Driver." In the Update Drivers window, you can choose to “Search automatically for updated driver software," or “Browse my computer for drivers" if you have already downloaded the driver from the manufacturer's website.
Additionally, you can also update drivers directly from the manufacturer's website. This method may be necessary if Windows Update is unable to find the required driver or updated driver for your device. Visit the manufacturer's support page and download the appropriate driver for your device. Once downloaded, install the driver like you would any other program.
It is important to note that updating drivers is generally not needed very often. If your hardware is working as intended, it is recommended to leave it as is, as new drivers can sometimes introduce new problems. However, if you are experiencing issues with a specific piece of hardware or are aware of a security flaw, updating the driver can be a good idea to resolve those issues.
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Disable hibernation
If you are having trouble waking your Windows 10 computer from sleep mode, it may be due to the hibernation setting. Hibernation is a power-saving mode in Windows that is known to interfere with sleep mode, causing the computer to not wake up from sleep mode. Disabling hibernation can be done through the Command Prompt.
To disable hibernation, first, open the Start menu by pressing the Windows button on your keyboard. Then, search for "cmd" in the search bar and right-click on Command Prompt. Select "Run as Administrator" and click Yes in the User Account Control window. In the Command Prompt window, type the following command:
Powercfg.exe /hibernate off
And press Enter. You can also use the command:
Powercfg -h off
Now, try to put your computer to sleep and wake it up again to see if the issue is resolved. If it still doesn't wake up, you can try re-enabling hibernation by following similar steps.
Open the Command Prompt as an administrator again and type the following command:
Powercfg.exe /hibernate on
Or
Powercfg /hibernate on
Press Enter and then type "exit" and press Enter again to close the Command Prompt window.
Disabling hibernation may not always be the solution, as there are several other factors that can cause issues with sleep mode. These include outdated or incorrect device drivers, system problems, power settings, and Bluetooth or USB device connectivity. It is recommended to try other troubleshooting methods if disabling hibernation does not fix the issue.
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Check keyboard and mouse settings
If your Windows 10 device won't wake up from sleep mode, there are several fixes you can try. Firstly, ensure that your keyboard and mouse are working properly overall. If they are not functioning when your device is awake, they won't be able to wake it up from sleep mode.
If your keyboard and mouse are working properly, you should check if your hardware supports waking the computer from sleep. To do this, follow these steps:
- Right-click on the Start Button, or press Win + X, to open the Power User menu.
- Select Device Manager.
- Click the arrow next to 'Keyboards' to expand the list of keyboards.
- Double-click each entry in turn and select the Power Management tab at the top.
- Check the box before 'Allow this device to wake the computer' and click OK.
If you don't see the Power Management tab for any of your keyboards or mice, your hardware may not support waking the computer from sleep, or you may need to update your drivers.
If you are using a Bluetooth mouse and keyboard, your computer might not be receiving Bluetooth signals while it's asleep. You can try updating your Bluetooth driver or getting a newer Bluetooth adapter with better power management.
Additionally, if you are using a laptop, ensure that the lid is open when trying to wake the device from sleep mode. Many laptop manufacturers will not allow a Bluetooth device to wake the computer from sleep mode because of the power consumption required to keep the Bluetooth radio activated.
If you are using an older Intel motherboard, the ability to wake the computer from sleep mode by pressing a key on the keyboard or moving the mouse may be disabled. In this case, you will need to press the Power button to wake the computer.
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Disable USB selective suspend setting
If your Windows 10 computer won't wake up from sleep mode, there are several fixes you can try. Firstly, you should check that your keyboard and mouse are working properly overall, as they won't wake your PC from sleep if they are unresponsive.
If your keyboard and mouse are working, the problem may be that they have been prevented from waking your PC from sleep mode. To allow your keyboard and mouse to wake up your PC, press the Windows logo key and 'R' at the same time, then type 'devmgmt.msc' into the box and press Enter. Double-click on 'Keyboards', then your keyboard device, and click ''Power Management'. Check the box before 'Allow this device to wake the computer' and then click 'OK'.
If you still can't wake your PC from sleep mode, the issue may be that your computer reduces power to its USB ports while asleep. In this case, it won't pick up the signal when you move your mouse or press a key. To troubleshoot this, go to the Device Manager and expand the 'Universal Serial Bus controllers' section. Then, change the 'USB selective suspend setting' to 'Disabled' and hit 'OK'. This will stop your system from shutting off USB ports to save power, which should make it more reliable to wake from sleep with a keyboard or mouse.
If the problem persists, you should check that you have the latest device drivers installed. This issue can occur if you are using the wrong or outdated device drivers, so you should update your drivers to see if this fixes the problem.
Finally, you can try disabling and enabling the hibernation feature to see if this fixes the issue. Press the Windows logo key, type 'cmd', then click on 'Command Prompt' and 'Run as administrator'. Click 'Yes' when prompted with a User Account Control window, then type 'powercfg.exe /hibernate off && powercfg.exe /hibernate on' and press Enter.
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Frequently asked questions
Try pressing the power button. If that doesn't work, you may need to force shut down your computer by long-pressing the power button, then pressing it again to boot up. If the problem persists, try updating your drivers.
Check if your keyboard and mouse are working properly overall. If they are, you may need to change your settings to allow your keyboard and mouse to wake up your PC. To do this, press the Windows logo key and 'R' at the same time, then type 'devmgmt.msc' into the box and press enter. Double-click on 'Keyboards', then your keyboard device, and click 'Power Management'. Check the box before 'Allow this device to wake the computer' and click 'OK'. Repeat this process for your mouse.
Your computer may not be ACPI-compliant. Check your computer's printed documentation or contact the manufacturer to find out. If your computer is ACPI-compliant, try updating your Bluetooth driver or getting a newer Bluetooth adapter with better power management.
This issue seems to occur when your PC has been asleep for a long time. If it was put to sleep shortly before trying to wake it up, it should respond to a single keypress.
