Evie Summers
Chromebooks are handy devices, but they can sometimes be frustrating when they won't wake up from sleep mode. This issue has been observed across various models, including Samsung, Acer, and Asus, and can occur when the device has been inactive for a long period. There are several suggested fixes for this problem, including adjusting the time zone, unplugging the device and reopening it, and holding the power button for 10-15 seconds. However, some users have reported that these methods are not permanent solutions, and the issue may reoccur.
How to wake Chromebook from sleep mode
| Characteristics | Values |
|---|---|
| Indications of deep sleep mode | Chromebook has been unused for a long period of time (over a weekend, for example) |
| Power light is on or blinking, but pushing the power button doesn't work | |
| Solutions | Unplug the power supply and open the lid |
| Hold down the power button for 10-15 seconds | |
| Set it aside while plugged in and make sure it has a full charge | |
| Change the time zone to the correct time |
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What You'll Learn
Try changing the time zone
If your Chromebook is not waking up from sleep mode, it may be worth checking if it is in 'deep sleep mode'. This can happen when the device has been unused for a long period of time, such as over a weekend, regardless of whether it was charging or not. When in deep sleep mode, the Chromebook may not respond to opening the lid or pressing the power button.
To wake your Chromebook from deep sleep mode, try the following steps:
- Unplug the device from its power source.
- Hold down the power button for about 15 seconds.
- Wait for the device to boot up, which may take longer than a normal start-up.
If the issue persists, you may want to try changing the time zone on your Chromebook. Here's how to do it:
- Sign in to your Chromebook.
- At the bottom right, select the time.
- Click on 'Settings'.
- In the 'Settings' menu, select 'System Preferences'.
- Choose 'Date and Time'.
- Manually select your time zone from the list of options.
Alternatively, you can try the following workaround:
- Restart your Chromebook.
- Enter the BIOS by repeatedly hitting F2 or Fn + F2 during startup.
- Make the necessary changes to the time zone settings in the BIOS menu.
Please note that Chromebooks are designed to automatically set the time and time zone based on your IP address and location when connected to the web. Manual time correction methods may be disabled in certain cases to prioritize security and maintain the device as an "extension of the Internet".
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Unplug the power supply, then open the lid
If your Chromebook won't wake up from sleep mode, there are a few things you can try. Firstly, check if your device has been unused for a long period of time, such as over a weekend, as this could indicate that it has entered deep sleep mode. If your Chromebook is in deep sleep mode, opening the lid or pressing the power button may not be enough to turn it on.
In this case, a possible solution is to unplug the power supply and then open the lid. This solution has worked for users with Acer and Samsung Chromebooks. However, it is important to note that this may not be a permanent fix, and your Chromebook may still experience issues with waking up from sleep mode.
If unplugging the power supply and opening the lid doesn't work, you can try holding down the power button for 10 to 15 seconds and then turning it back on. This method has been suggested by users and has been successful in some cases.
Additionally, you can try setting your Chromebook aside while it is plugged in and ensuring it has a full charge. If you don't see a power light when you plug it in, there may be an issue with the power supply, and you should address that first.
It is worth noting that some Chromebooks, such as the Dell Chromebooks used in the Evanston/Skokie School District 65, tend to go into a very deep sleep mode, and unplugging the power supply and opening the lid may not be enough to wake them up. In such cases, you might need to unplug the device, hold down the power button for about 15 seconds, and then boot it up again. This process may take longer than a normal startup.
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Hold the power button for 10+ seconds
If your Chromebook won't wake up from sleep mode, one solution is to hold the power button for 10 or more seconds. This solution is recommended when your Chromebook is stuck in deep sleep mode, which can happen when the device has been unused for a long period of time, such as over a weekend.
In this situation, the Chromebook may behave as if it is not functioning correctly. Opening the lid or pressing the power button will not turn the device on. If your Chromebook is plugged in, the charging light may blink, indicating that it is receiving power, but it still won't turn on.
To resolve this issue, unplug the Chromebook if it is plugged in. Then, hold down the power button for at least 10 seconds. On some Chromebooks, the power button needs to be held for about 15 seconds. Once you release the power button, the Chromebook should start the booting process. Note that booting from deep sleep mode may take longer than a normal startup.
If holding the power button for an extended period doesn't work, you can try other solutions. For example, you can try opening the lid slowly or setting the Chromebook aside while it is plugged in and ensuring it gets a full charge. Additionally, some Chromebooks have a refresh key, which is located above the "4" key and looks like an arrow bent into a circle. Pressing this refresh key, along with the power button, might help trigger a factory restore and wake your Chromebook.
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Check for a full charge
If your Chromebit is not waking up from sleep mode, one of the first things you should do is check that it is fully charged.
If your Chromebit has been unused for a long period of time, it may have entered deep sleep mode, regardless of whether it was charging or not. When a Chromebit is in deep sleep mode, it will behave as if something is wrong, and opening the lid or pressing the power button will not turn the device on.
If your Chromebit is plugged in, the charging light should be blinking, indicating that it is charging. If it is not, then it is not getting power. Check the power supply and fix any issues. If your Chromebit is getting power, the screen should go from passive to active when plugged in, and the power light should come on.
If your Chromebit is fully charged but still won't wake up, try holding down the power button for 10-15 seconds. You could also try unplugging the power supply, then opening the lid. Alternatively, close the lid, pull the power supply, and then reopen the lid.
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Contact your administrator for help
If you use your Chromebook at work or school, you might not be able to change your sleep settings. In this case, you should contact your administrator for help. They can guide you on the specific steps to wake your Chromebit from sleep and adjust any necessary settings.
Firstly, confirm if the Chromebit has been unused for a long period, which could have triggered a deep sleep mode. This can happen regardless of whether it was charging or not. If your device is in this mode, opening the lid or pressing the power button will not turn it on.
If the Chromebit is plugged in, try unplugging it and then holding down the power button for about 10-15 seconds. This process may take longer than a normal startup, but it should wake the device.
Another potential solution is to adjust the time zone settings. An incorrect time zone can cause issues with resuming from sleep. Ensure that the time zone in your user settings is correct and matches the time zone of your location.
Additionally, some devices have lid sensors (magnets) that can trigger sleep mode when they are stacked vertically and close together. Ensure that your Chromebit is not affected by any external devices or magnets that may be interfering with its sleep settings.
If none of these solutions work, your administrator can provide further guidance or suggest alternative methods to wake your Chromebit from sleep. They may also be able to perform a power wash or factory reset if necessary.
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Frequently asked questions
Try unplugging the power supply and then opening the lid. If that doesn't work, try holding down the power button for 10-15 seconds. If your Chromebit has been unused for a long period of time, it may be in deep sleep mode. In this case, unplug the device and then hold down the power button for about 15 seconds.
Try changing your time zone settings. If that doesn't work, you can try a factory reset by holding down the refresh and power buttons simultaneously.
To have your Chromebit stay awake when you aren't using it, go to Settings > System preferences > Power. Next to "While inactive and plugged in" and "While inactive and on battery," select "Keep display on."
