Evie Summers
Sleep Number is a company that offers a rewards program for its smart bed owners. The Sleep Number Rewards program allows customers to earn points in several ways, including participating in surveys and polls, reading blog posts, and writing product reviews. These points can then be redeemed towards Sleep Number purchases, such as discounts on smart beds. Additionally, customers can earn reward certificates when they refer friends or family who make a purchase. The company also offers an online loyalty program called InnerCircle, which provides members with opportunities to earn store credit and enter sweepstakes for Sleep Number products. Through these initiatives, Sleep Number aims to foster customer engagement, build brand advocacy, and ultimately, improve customer satisfaction.
| Characteristics | Values |
|---|---|
| Who can use Sleep Number Points? | Sleep Number® smart bed owners |
| How to earn points | Participate in surveys and polls, write product reviews, refer friends, submit testimonials, read educational blog posts, watch YouTube content |
| How to redeem points | Rewards are redeemable towards Sleep Number® purchases, including exclusive Smart Sleeper discounts, savings to share with friends and family, Sleep Number® reward certificates, store credit, sweepstakes entries |
| Other benefits | Opportunity to earn up to $1,000 in Sleep Number® reward certificates when a referral purchases a Sleep Number® smart bed, progress to the next tier in the Sleep Number Rewards program, donate rewards to charity |
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What You'll Learn
Refer a friend
Sleep Number offers a referral program that allows customers to refer friends and family to purchase Sleep Number products. The referral program incentivizes customers to promote Sleep Number products to their network and earn rewards. Here's how you can use Sleep Number points through the referral program:
Sleep Number's referral program, also known as the "Refer a Friend" program, offers incentives for customers to refer their friends and family. This program is a form of word-of-mouth marketing, where customers who share their referral links are given points, and for each successful referral, they receive rewards. The rewards vary, including a $100 reward certificate or up to $1,000 in referral rewards and 200 InnerCircle Rewards points. Additionally, Insiders who successfully refer 10 individuals receive an additional $799 bonus.
How to Refer a Friend
To refer a friend, you can sign up for a free account with Sleep Number's InnerCircle Rewards program. As a member, you can refer friends, and when they purchase a Sleep Number bed, you become eligible for rewards. Your friend can also help facilitate the process by logging into their Sleep Number Rewards account and sending you an email or link by clicking "Refer a Friend." This generates a referral link that ensures you receive credit when your friend makes a purchase.
Benefits of the Refer a Friend Program
The Sleep Number referral program offers benefits to both referrers and referees. Referrers can earn rewards, exclusive discounts, and savings, while referees can also access exclusive savings and discounts when they purchase through a referral link. The program creates a win-win situation for both parties and helps Sleep Number promote its products through word-of-mouth marketing.
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Write reviews
Sleep Number mattresses are known for their adjustability, which can be a great feature for those who require customizability for their sleeping needs. However, there are several reviews that mention the lack of good customer service, which is a significant downside given the frequent malfunctions of the mattresses. Many reviews mention issues with the "100-night sleep trial", where customers were disappointed to find that they would have to pay for the return shipping of the mattress, as well as the bed frame and additional accessories.
Some reviewers have also pointed out that the mattresses are too firm, too thin, or have poor pressure relief, especially for heavier-weight sleepers. The c series, in particular, has been mentioned in several reviews for these issues. The performance series, on the other hand, has received fewer complaints, with only one out of 22 reviews mentioning the thinness of the mattress.
The price of the Sleep Number mattresses has also been a point of contention for some reviewers. Given that the mattresses are airbeds, the price can seem expensive, especially when compared to other foam or spring mattresses. The adjustability and technological features of the Sleep Number mattresses likely contribute to the higher price, but it is still more expensive than the average permanent-use airbed.
While there have been some positive reviews mentioning the cozy and plush top of the bed, the majority of reviews highlight issues with the mattress breaking or sinking in the middle, as well as problems with the accompanying app. The warranty policy has also been a source of frustration for many customers, who have had to pay additional fees for repairs or replacements.
Overall, the Sleep Number mattresses have received mixed reviews, with some customers praising the comfort and adjustability, while others have been disappointed by the customer service, malfunctions, and warranty issues.
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Participate in surveys and polls
Sleep Number's InnerCircle online loyalty program incentivizes its members, known as Insiders, to participate in surveys and polls. By doing so, members can earn points that can be redeemed for Sleep Number products.
The surveys and polls are designed to collect information about an individual's sleeping habits and the causes of poor sleep. For example, Insiders might be asked, "Do you allow pets to sleep on your bed?" or "How often do you change your pillows?". Sleep Number then filters the results back to Insiders via email with advice on how to improve their quality of sleep.
In addition to participating in surveys and polls, Insiders can also earn points by referring friends and family. For sharing a referral link, Insiders are given points, and for each successful referral, they receive a reward certificate and a $100 credit. After 10 successful referrals, Insiders receive an additional $799. This incentivizes word-of-mouth marketing, which is a great tactic for promoting the brand and bringing in more customers.
Sleep Number's InnerCircle program also encourages Insiders to connect on social media, watch YouTube content, read blog posts, and write product reviews. This provides Sleep Number with data to form a comprehensive view of their customers, allowing them to personalize the customer experience and target Insiders with relevant communications and promotions.
Overall, by participating in surveys and polls, as well as engaging in other activities through the InnerCircle program, Sleep Number Insiders can earn points and rewards while also improving their quality of sleep.
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Read educational content
Sleep Number is a smart bed company that offers an online loyalty program called InnerCircle. This program allows customers to earn points in several ways, which can then be redeemed for rewards.
One way to earn points is by reading educational content. Sleep Number provides Insiders with surveys, polls, and blog posts that offer advice on improving sleep quality. For example, customers might be asked "Do you allow pets to sleep on your bed?" or "How often do you change your pillows?". By participating in these activities and reading the provided content, customers can earn points.
The InnerCircle program also encourages customers to connect on social media, watch YouTube content, and write product reviews. This helps Sleep Number gather data on their customers to personalize their experiences and target them with relevant promotions. Testimonials submitted by Insiders are featured on the company blog and promoted via email and social media, making customers feel valued and more likely to recommend the brand.
In addition to earning points through reading and engagement, customers can also earn points by referring friends and family. When a referral results in a purchase, the referrer earns a reward certificate. These reward certificates can be redeemed towards Sleep Number purchases, with multiple certificates able to be used at once.
The Sleep Number Rewards program is designed to foster customer loyalty and provide benefits beyond the initial purchase. By offering exclusive discounts, savings to share, and the opportunity to earn rewards, Sleep Number creates a positive and engaging experience for its customers.
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Watch YouTube videos
Watching YouTube videos can be a great way to learn about Sleep Number beds and how to use Sleep Number points. Here are some tips on how to use YouTube to get the most out of your Sleep Number bed:
Finding Your Sleep Number Setting
You can find your Sleep Number setting by using the Sleep Number app or the remote control that comes with your bed. First, lie down on the bed in your normal sleeping position and have the remote or app within reach. You can start by pressing the Home button on your remote, then selecting "Sleep Number", followed by "Find Your Sleep Number". The bed will then guide you through the process, adjusting the firmness of the mattress so you can find your ideal setting.
Using the SleepIQ App
The SleepIQ app can be used to find your Sleep Number setting and also to review your sleep score and data. Once you've found your ideal setting, you can save it as your Favorite Sleep Number Setting. The app will allow you to adjust your setting easily and track how your body and support needs change over time.
Using the Remote Control
If you have a Sleep Number 360 smart bed or a traditional bed, you can use the remote control to find your Sleep Number setting. Simply press the Home button, select "Sleep Number", and then press the "Favorite" button to save your preferred setting. You can also use the remote to adjust your setting by 5 or 10 if you're not comfortable after a few nights.
YouTube Videos to Watch
To learn more about using Sleep Number points and finding your ideal setting, you can search for "Sleep Number settings" or "Sleep Number setup" on YouTube. There are a variety of videos available, including tutorials and reviews, that can provide additional guidance and tips.
Remember to consider the source of the information and the date of the video when watching YouTube content. It's always a good idea to refer to the official Sleep Number support website or contact their customer support for the most up-to-date and accurate information.
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Frequently asked questions
As a Sleep Number smart bed owner, you are a lifetime member of the Sleep Number Rewards program. Benefits include exclusive Smart Sleeper discounts, savings to share with friends and family, and the opportunity to earn Sleep Number reward certificates.
You can earn points by participating in activities through the Sleep Number Rewards program. This includes writing reviews, participating in surveys and polls, referring friends, and reading educational blog posts.
Rewards are redeemable towards any Sleep Number purchase. You can redeem your rewards by visiting a Sleep Number store, chatting with them online, or signing into your Sleep Number Rewards account.
No, points and redeemed rewards cannot be transferred or sold. However, you can choose to donate your rewards through Sleep Number's charitable partner, the American Cancer Society.
You can earn a reward certificate when someone you refer purchases a bed. You can also earn a reward certificate when you earn enough points to move to the next tier in your Sleep Number Rewards account.
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