Herbie Murray
Taking down a Sleep Number smart 360 bed involves a set of steps that depend on the specific model. The process generally consists of disassembling two main components: the mattress and the base. It is important to note that the manufacturer does not recommend disassembling the Sleep Number 360 Smart Mattress before moving it, as it could void the warranty. However, if you choose to proceed, the mattress can be detached from the base by pushing up on the edge of the magnets connecting them. Additionally, the hoses can be disconnected from the pump and the mattress by pushing in the tab at the end of the hose and gently pulling. The base disassembling process depends on the type of base, with a flex-fit base being more complicated to dismantle than a modular one. It is recommended to have assistance when taking down a Sleep Number smart 360 bed due to its weight and complexity.
| Characteristics | Values |
|---|---|
| Disassembling | The manufacturer does not recommend disassembling the Sleep Number 360 Smart Mattress before moving it as it could void the warranty. |
| Hose Connections | The hoses can be detached from the pump and the mattress by pushing in the tab at the end of the hose and gently pulling. |
| Air Leakage | When the hose is pulled out, air will start to leak from the mattress. |
| Deflation | To deflate the mattress, press the down arrow on the hand-held controller. |
| Mattress and Base | The mattress and base should be detached and moved in one piece as they are magnetized. |
| Base Disassembling | The process depends on the base type. A flex-fit base is more complicated to dismantle than a modular one. |
| Movers | Movers can ship and transport Sleep Number beds if they follow instructions for disassembling the bed. |
| Firmness Control System | The Firmness Control System is located at the head of the bed on the floor if there is no base. If there is a base, it is accessed by moving the mattress to the left so it hangs off the edge of the base. |
| Hose Disconnection | The right hose (blue connector) and left hose (white connector) are disconnected by pressing down on the tab while gently pulling the connector. |
| Power Cord | The power cord is disconnected by pulling at the head of the connector and pulling out. |
| Inflation | The bed can be inflated to 100 on both sides using the Sleep Number app or remote. |
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What You'll Learn
Disassembling the mattress and base
Disassembling the Mattress
Firstly, it is important to note that the manufacturer does not recommend disassembling the Sleep Number 360 Smart Mattress before moving it, as this could void your warranty. However, if you choose to proceed, the following steps are crucial. Ensure you have white caps to cap off the air chambers, as the mattress will start to deflate once the hoses are disconnected. These caps usually come with the bed. To disconnect the hoses, push in the tab at the end of each hose and gently pull.
Disassembling the Base
The process for disassembling the base depends on the type of base you have. If you have a modular base, simply push the decking panels to the side and slide them off the frame. Remove the pins holding the side rail panels together. If your base has legs, unscrew the wing nuts to detach them. It is recommended to box the decking panels and support beams to prevent damage during the move. Loosen the hex head bolts with a 7/16-inch socket and remove the circular mattress retainers. Pull out the decking panels by pushing them to the side. During the move, keep them secured together and wrapped in a protective moving blanket to avoid scratches.
Additional Steps for the FlexFit Smart Adjustable Base
If your Sleep Number 360 bed has a FlexFit smart adjustable base, there are additional steps to follow. First, unplug the bed from the wall outlet or power strip. At the hip of your bed, disconnect the hoses from the air chambers by pressing down on the tab and pulling the connector. For a twin XL, full, double, queen, king, or California king-sized bed, you will need four towels. For a split king or split California king, you will need eight towels. Fold the towels into thirds and place them between the mattress and base magnets to prevent re-attachment. Use your thumbs to push up on the edge of the magnets, disconnecting the mattress from the base.
Final Steps
After disassembling the mattress and base, there are a few more tasks to complete. Unplug the bed's firmness control system from the wall and disconnect all cables at the back. If you have an integrated base, move your smart mattress to the left so it slightly hangs off the edge of the base. Lift the compartment lid to access the firmness control system. Disconnect the sleeper right and left hoses by pressing down on the tab and gently pulling. Finally, pull out the power cord and remove the firmness control system.
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Deflating the mattress
To deflate your Sleep Number Smart 360 mattress, you will need to disconnect the air hoses. This will cause the mattress to deflate, so have your air chamber caps on hand to cap off the air chambers if you don't want them to completely deflate. The caps are usually stored inside the bed near where the hoses exit.
If you are deflating your mattress to move it, the procedure varies depending on the bed model and consists of disassembling two main components—the mattress and the base. The Sleep Number 360 series mattresses should be detached and moved in one piece since they are magnetized. If you have an Eastern King, California King, Split King, or FlexTop King bed, you will need to separate the two individually adjustable bases.
If you are deflating your mattress because it is losing air, first check for any broken or damaged parts. If you don't find any, move on to capping your mattress. If you do find any broken or damaged parts, contact Sleep Number.
If you are trying to fix air loss, inflate the side of the bed experiencing air loss 15 Sleep Number setting points higher than your preferred setting. You will lose some air when you disconnect the hose, so disconnect the hose and quickly cap the chamber. Reposition the foam and top cover panel on the mattress and zip the cover closed. Sleep on your bed for 1-3 nights and come back with your results. If you didn't notice any air loss when the chambers were capped, the issue is most likely your pump, and you may be able to purchase a replacement online.
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Removing the base panels
Disassembling a Sleep Number Smart Bed is a two-person job. Before starting, place the mattress in a plastic bag if you have a smart bed, or remove and pack all the foam parts if you have a traditional bed.
To remove the base panels, first, unplug the control from the power outlet and place it in a container along with the remotes. Secure and protect the control system to avoid any damage during transportation. You can also attach the cables to the frame using zip ties or bungees.
Next, push the decking panels to the side and pull them loose. Move the panels to the side and secure them together with a protective moving blanket or cover to avoid any damage during the move.
If your base has legs, unscrew the wing nuts to fully detach them. If there are no wing nuts, press the locking button to release the leg from the base.
For beds with a FlexFit base, remove the circular mattress retainers. Use a 7/16-inch socket wrench to loosen the hex bolts that attach the mattress cover bottom to the base. Then, place the bolts and hardware components in a bag or box.
Finally, remove the center support beam, which is present in full, queen, and king-size models. Slide the side panels up and out.
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Disconnecting the hoses
Firstly, it is important to note that the procedure for taking apart a Sleep Number bed varies depending on the model. The manufacturer does not recommend disassembling the 360 Smart Mattress before moving it, as it could void your warranty. However, if you choose to proceed, the hoses can be safely detached.
Now, let's begin with the step-by-step process of disconnecting the hoses:
- Start by ensuring your bed is in a flat position.
- Remove all bedding and sheets from the bed to access the mattress and hoses properly.
- Locate the hoses – the Sleep Number 360 smart bed has a Sleeper Right Hose (identified by a blue connector) and a Sleeper Left Hose (identified by a white connector).
- To disconnect the right hose, press down on the tab at the end of the hose while gently pulling the connector. You may hear air releasing from the hose, which is normal.
- Repeat the process for the left hose. Gently press down on the tab and pull the connector to disconnect it.
- If you intend to deflate the mattress, you should cap off the air chambers as soon as possible to prevent air leakage. These white caps usually come with the bed and can be found attached to the top or the foot of the bed.
At this point, the hoses of your Sleep Number 360 smart bed should be successfully disconnected. Remember to handle the bed with care and consider seeking assistance when moving or disassembling it to avoid any damage or injuries.
Additionally, if you have a modular base, the disassembly process is relatively simple. Start by pushing the decking panels to the side and sliding them off the frame. Remove any pins holding the panels and side rails together, and unscrew any bed legs to fully detach them. Secure the decking panels and support beams in boxes to prevent damage during the move.
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Packing the mattress components
The Sleep Number 360 smart mattress is a delicate piece of equipment and should be handled with care when disassembling and packing. The manufacturer does not recommend disassembling the mattress before moving it, as it could void the warranty. However, if you choose to do so, the process involves detaching the mattress from the base and carefully packing its components.
Firstly, deflate the mattress by pressing the down arrow on the hand-held controller. To do this, hold the "R" (right) or "L" (left) button simultaneously with the down arrow button. When the display reads zero, the chambers will be empty.
Next, remove all bedding and unplug the mattress from the power source. If your mattress has a base, move the mattress to the left so that it slightly hangs off the edge of the base. If your mattress does not have a base, locate the Firmness Control System at the head of your bed on the floor. Disconnect the Firmness Control System by gently pulling the connectors while pressing down on the tabs. You may hear air releasing from the hoses.
Now, you can start packing the mattress components. Place the Firmness Control System and its connectors, as well as any other small parts, in a secure box or container. Make sure to label this box clearly to avoid confusion later. Wrap the mattress itself in a protective layer, such as a moving blanket or plastic wrap, to prevent scratches or damage during transport.
If you have a modular base, you will need to remove the decking panels and support beams. Box these components separately and label the box accordingly. For bases with bed legs, don't forget to unscrew the wing nuts to fully detach them. Again, it is recommended to box these parts to prevent damage during the move.
Finally, don't forget to tape any small parts and tools to the larger frame or mattress to prevent them from getting lost. You may also want to take pictures during the disassembly process to aid in reassembling the bed later on.
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Frequently asked questions
The manufacturer does not recommend disassembling the Sleep Number 360 smart bed before moving it as it could void your warranty. However, if you still want to proceed, you should know that the procedure varies depending on the bed model and consists of disassembling two main components – the mattress and the base. To detach the mattress from the base, use your thumbs to push up on the edge of the magnets connecting the two.
To deflate the double chamber mattress, hold the “R” right or “L” left button simultaneously with the down arrow button on the hand-held controller that comes with the air bed. When the display reads zero, the chambers are empty.
Unplug the power cord from the outlet. If you have an integrated base, move your smart mattress to the left so it slightly hangs off the edge of your base. Lift the compartment lid to access the Firmness Control System and disconnect it. If you do not have a base, the Firmness Control System is typically placed at the head of your bed on the floor.
