Colin Snow
Sleep Number beds are designed to allow users to adjust the amount of air inside the mattress to their ideal firmness. However, over time, parts of the bed can break down, causing the bed to be less supportive. This breakdown could be due to the pump, which can be replaced, but it is not recommended to take the pump apart. Disassembling a Sleep Number bed is a lot of work and is not recommended by the manufacturer. However, if you need to move your bed or replace the pump, it is possible to take it apart with the help of another person.
| Characteristics | Values |
|---|---|
| Difficulty | Taking apart a Sleep Number bed is a lot of work and should be done with another person |
| Tools | A socket wrench, a 7/16-inch socket |
| Steps | Deflate the mattress, detach the air hoses, place air chamber caps on the hose connectors, unplug the pump, remove the mattress retainers, unscrew the screws at the head and foot of the base, remove the rails, pack the mattress and pump separately |
| Precautions | Do not attempt to take the pump apart, as interior parts cannot be repaired. Do not move the mattress without the air chamber caps, as it can damage the bed. Be careful of magnets in some models, which can cause pinch injuries and damage electronics. |
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What You'll Learn
Find the zipper and unzip the mattress
To take apart a Sleep Number bed, the first step is to deflate the mattress to 100. This can be done by pressing the down arrow on the handheld controller. If the mattress is double-chambered, hold the "R" or "L" button simultaneously with the down arrow.
Once the mattress is deflated, put it in a flat position and find the zipper. The zipper is located at the head of the bed, between the pillow cover and the base. If your bed is a duvet-style with two zippers, unzip only the bottom zipper. Now, unzip the mattress all the way around the cover.
With the mattress unzipped, you can now access its internal components. The next steps will involve removing these components, including the foam comfort pad and air chambers. However, before proceeding, it is important to note that taking apart a Sleep Number bed is a significant task, and it is recommended to have another person assist you.
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Disconnect the hoses from the mattress
Disconnecting the hoses from the mattress is a crucial step when taking apart a Sleep Number bed. Here is a detailed guide on how to do this:
First, ensure the bed is in a flat position. This provides a stable surface to work on and prevents any accidental damage to the mattress or its components. Once the bed is flat, locate the zipper, which is typically found at the head of the bed, between the pillow cover and base. If your mattress has a duvet-style covering, it may have two zippers. In this case, you should unzip only the bottom zipper, located under the edge of the mattress.
After unzipping, you will need to locate the grey tab on the side of the mattress where the hose connects to the air chamber. This tab is crucial for releasing the hose from the mattress. Push in the tab and gently pull the hose out of the mattress cover. Be careful not to pull too forcefully, as this could damage the connection or the hose itself. Repeat this process for the other side of the bed if it has two hoses per air chamber.
Some Sleep Number beds may have different hose configurations, such as a single chamber system with two hoses or a two-chamber system with one hose going to each side. Regardless of the configuration, the process of disconnecting the hoses remains the same. Always look for the grey tab where the hose connects to the mattress and use it to gently release the hose.
Once the hoses are disconnected, carefully set them aside, ensuring they don't interfere with the rest of the disassembly process. It is important to handle the hoses with care to avoid any damage that could cause air leaks in the future. Place the air chamber caps on the hose connectors to protect them and prevent any damage during transit.
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Remove the air chambers, foam walls and locks
To remove the air chambers, foam walls, and locks, start by deflating your Sleep Number bed mattress. Press the down arrow on the handheld controller to deflate. If your mattress is a double chamber, hold the "R" or "L" button simultaneously with the down arrow. When the display reads zero, your mattress is fully deflated.
Next, unzip the mattress. The zipper is located between the pillow cover and the base. If your bed is a duvet-style with two zippers, unzip only the bottom zipper. With the mattress unzipped, locate the gray tab on the side where the hose attaches to the air chamber. Push in the tab and gently pull the hose out of the mattress cover. Repeat this process on the other side of the bed if your Sleep Number bed has two hoses per air chamber.
Now, you can begin removing the internal mattress components, including the air chambers, foam border walls, and corner locks. Carefully take out all these parts until you reach the bottom of the mattress. Place the deflated air chambers into a separate box, using packing material to keep them intact and protected.
It is important to note that disassembling a Sleep Number bed is a significant task, and it is recommended to have assistance from another person, especially if your bed has an adjustable base. Additionally, ensure you have the necessary caps for the air hoses to prevent damage during transportation or storage.
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Unplug the pump and pack it away
Before unplugging the pump, it is important to deflate the Sleep Number bed. This can be done by pressing the down arrow on the hand-held controller. If the air mattress has two chambers, hold the "R" for the right or "L" for the left button simultaneously with the down arrow. Once the display reads zero, the mattress is fully deflated.
With the mattress in a flat position, unzip it. The zipper is located between the pillow cover and the base. If your mattress is a duvet-style, it will have two zippers, in which case, unzip the bottom zipper.
Now, we can move on to unplugging the pump. First, detach the air hoses on each side of the bed and place the air chamber caps on the hose connectors. The air chamber caps are usually stored inside the mattress or inside the base with the pump. The hoses do not detach from the pump, but the hoses will need to be detached from the mattress.
Once the hoses are detached from the mattress, the pump can be unplugged. It is recommended to pack the pump in a secure box to reduce shock and vibrations during transit.
Finally, ensure that you have packed away all the components securely.
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Disassemble the base
Disassembling a Sleep Number bed is a lot of work, so it is recommended to get help, especially if your bed has an adjustable base. Before you begin, put the bed in a flat position.
To disassemble the base, first, detach the air hoses on each side of the bed and place the air chamber caps on the hose connectors. Then, use a socket wrench to remove the mattress retainers from the bed’s base. Next, unscrew the screws at the head and foot of the base to remove the rails.
If you have a headboard, remove it by unscrewing the four screws. If you do not want to remove the headboard, you will need to remove all platform screws and disconnect the bed struts.
If you are replacing the pump, you will need to reach inside the mattress and follow the air tubes until you get to the fitting where they plug into the air bladder. Squeeze the keeper to release the fitting and pull the hose out.
If you are repairing the pump, do not take it apart. Instead, purchase a replacement air bed pump or air chamber and adapt it to your air bed parts with the repair hose reversed.
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Frequently asked questions
It is not recommended to take a Sleep Number pump apart. If your pump is not working, you can purchase a replacement pump or air chamber and adapt it to your air bed parts with the repair hose reversed.
First, deflate your mattress to 100. Then, detach the air hoses on each side of the bed and place the air chamber caps on the hose connectors. Place your mattress in a plastic bag if you have a Smart bed. Then, unplug the pump.
With the mattress unzipped, find the gray tab on the side where the hose attaches to the air chamber. Push in the tab and gently pull the hose out of the mattress cover. Repeat on the other side.
The caps are usually stored inside the mattress or inside the base with the pump. If you cannot find them, you can order them online or visit a Sleep Number store.
Make sure your pump is plugged into a working outlet. Complete a factory reset if the error does not go away.
