Evie Summers
The Fisher-Price Rock 'n Play Sleeper has been recalled due to safety concerns, with millions of units remaining in homes. Consumers are advised to stop using the product immediately and contact Fisher-Price for a refund or voucher. To take the product apart, you can refer to the official manual, which provides instructions for various models. Some steps may involve pressing buttons, pulling components apart, and using tools like a Phillips screwdriver, scissors, or wire cutters. It is important to follow the specific instructions for your model to ensure safe disassembly.
| Characteristics | Values |
|---|---|
| Infant fatalities | 30 fatalities before the recall, 70 additional fatalities since, including 8 after the recall |
| Reason for fatalities | Infants rolled from their back to their stomach or side while unrestrained |
| Recall date | 12 April 2019 |
| Price | $40 to $149 |
| Retailers | Walmart, Target, Amazon |
| Disassembly tools | Phillips screwdriver, scissors, wire cutters |
| Disassembly method | Pulling apart, unscrewing, cutting fabric |
| Return process | Send both hub assemblies, attach pre-paid postage return label |
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What You'll Learn
Use a Phillips screwdriver to remove hub assemblies
To remove the hub assemblies from your Fisher-Price Rock 'n Play Sleeper, you will need a Phillips screwdriver. The steps to dismantle the hub assemblies vary depending on the model of your product.
For some models, you will need to first press the fold button on the hub and fold the product. Then, pull to remove the frame tubes from the hub assemblies. If you are having trouble removing the base, turn the frame upright.
For other models, you will need to turn the product face down on a flat surface. Using the Phillips screwdriver, loosen and remove the screw in the auto-rock unit retainer. Then, remove the auto-rock unit and the retainer from the frame.
It is important to refer to the specific instructions for your model to ensure you are following the correct steps. The Rock 'n Play Sleeper has several different models, and the disassembly process may vary slightly between them.
Once you have removed the hub assemblies, you can follow the instructions provided by Fisher-Price to mail these parts back for a refund or exchange.
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Press the fold button and fold the product
To take apart the Fisher-Price Rock 'n Play Sleeper, follow these steps:
First, place the product on a flat surface, preferably with the product face down. If your product has buttons on the frame, you will need to press the fold button on each hub and fold the product. You should then be able to press the button on each hub tube and pull to remove the base from the hub tubes.
If your product does not have buttons on the frame, turn the product upright and locate the fold button on the hub. Press this button and fold the product. Following this, pull to remove the frame tubes from the hub tubes.
Depending on your product model, you may need to use a Phillips screwdriver to loosen and remove screws in the auto-rock unit retainer. Be sure to refer to the product manual to identify which model you have and the corresponding disassembly instructions.
It is important to note that Fisher-Price has recalled this product due to safety concerns. If you are disassembling the product for this reason, be sure to follow the recall instructions and return the hub assemblies to the company.
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Remove the base from the hub tubes
To remove the base from the hub tubes of the Fisher-Price Rock 'N Play Sleeper, follow these steps:
First, turn the product upside down and place it on a flat surface. This will give you access to the base and hub tubes. Depending on the model, you might need a Phillips screwdriver to loosen and remove screws in the auto-rock unit retainer. If your model has buttons on the frame, press the fold button on each hub to fold the product.
Next, press the button on each hub tube. You might need to press more than one button, depending on your model. After pressing the button(s), pull the base to remove it from the hub tubes. It may require a strong, steady pull rather than a quick yank.
Once the base is removed, you can pull the frame tubes from the hub tubes. If they are difficult to remove, try turning the frame upright and then pulling again.
Finally, refer to the last page of the product manual for instructions on mailing the hub assemblies back to Fisher-Price.
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Remove the frame tubes from the hub tubes
To remove the frame tubes from the hub tubes of the Fisher-Price Rock 'N Play Sleeper, follow these steps:
First, press the fold button on the hub to fold the product. This will allow you to access the frame tubes more easily. You may need to apply some force when pulling, but avoid a quick, violent yank. Instead, opt for a strong, steady pull to separate the parts.
Now, locate the buttons on the frame tubes. These buttons are crucial for releasing the frame tubes from the hub tubes. Press and hold these buttons simultaneously. It is important to press and hold both buttons at the same time to ensure the safe release of the frame tubes.
With the buttons pressed, you can now lift and remove the frame tubes from the hub tubes. It may require some effort to pull them apart, so be sure to maintain a steady pull without yanking.
If you encounter any resistance or difficulty during this process, don't force it. Try adjusting your technique or gently rocking the frame tubes back and forth while continuing to apply steady pulling pressure.
By following these steps, you should be able to successfully and safely remove the frame tubes from the hub tubes of the Fisher-Price Rock 'N Play Sleeper. Remember to refer to the official product manual for any additional model-specific instructions or variations.
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Mail the parts back to Fisher-Price
If you need to mail your Fisher-Price Rock 'n Play Sleeper back to the company, there are a few things you should know. Firstly, Fisher-Price has recalled 4.7 million Rock 'n Play Sleepers due to infant fatalities that have occurred while using the product. Consumers should stop using the product immediately and contact Fisher-Price for a refund or voucher. It is illegal to sell or distribute the recalled sleepers.
To mail the product back to Fisher-Price, you can reach out to their customer support through their toll-free phone number, email, or live chat on their website. Their customer assistance operates from Monday to Friday, 9 am to 6 pm ET. For time-sensitive matters, it is recommended to use email or live chat, as these often have support outside of regular business hours.
When mailing the product back, ensure that you are familiar with Fisher-Price's return policy and any stipulations regarding mail-in procedures. Include a prepaid return label with your package, or consult Fisher-Price for the correct mailing protocol. You can mail your product to the following address:
Fisher-Price
636 Girard Ave
East Aurora, New York 10010
United States
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Frequently asked questions
To take apart the Fisher Price Rock 'n Play Sleeper, you will need a Phillips screwdriver, scissors, and wire cutters. First, turn the product over and place it on a flat surface. Press the fold button on the hub and fold the product. Then, pull to remove the base from the hub tubes. Finally, pull to remove the frame tubes from the hub tubes.
Yes, you will need to use a Phillips screwdriver to loosen and remove the screws in the auto-rock unit retainer.
Press the button on each hub tube and pull to remove the base. If you are having trouble removing the base, turn the frame upright.
Press the button on the frame tubes and lift them out.
You can either throw away the pieces separately or mail the hub assemblies back to Fisher-Price.
