Evie Summers
If you're having trouble disabling notifications on the Sleeper app, you're not alone. Many users have reported issues with Sleeper notifications, ranging from not receiving any notifications to having to reset their notification settings frequently. In this guide, we'll explore the different ways to troubleshoot and disable Sleeper app notifications when the default methods aren't working. We'll cover both iOS and Android devices and provide step-by-step instructions to help you regain control over your notification preferences.
| Characteristics | Values |
|---|---|
| Notifications not working | Sleeper app notifications randomly stop |
| User Actions | Reinstall the app, reboot the phone, update the app, check notification settings |
| User Observations | App notifications not pushed through despite settings being enabled |
| Possible Causes | App not used for a certain period, "smart" notification system on Android |
| Possible Solutions | Force a complete reset of notification settings, toggle "Allow Notifications" |
| Notification Types | Scoring notifications, player news, replies to comments, reactions, mentions |
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What You'll Learn
Troubleshooting Sleeper app notifications on iPhone
Sleeper app notifications can be controlled at the App Level, Channel Level, Topic Level, and Individual User Level. You can turn on/off app-wide notifications using the general settings on your iPhone. Here's how to troubleshoot if your Sleeper app notifications are not working:
- Check your notification settings: Go to your iPhone's settings, scroll down, and click on "Notifications". Make sure notifications are enabled for the Sleeper app.
- Customize notifications: Within the Sleeper app, you can customize your notification preferences. Click on your profile picture, then click on "Notification Settings". From there, you can select the types of notifications you want to receive.
- Diagnose and reset notifications: If you're still not receiving notifications, go to your profile and click on "Notification Settings". Then, click on "Diagnose Notifications" and select "Complete Reset" if all else fails.
- Reinstall the app: If the above steps don't work, try reinstalling the Sleeper app. Delete the app, reboot your iPhone, and then download the app again from the App Store.
- Check for updates: Make sure you have the latest version of the Sleeper app. Go to the App Store, check for updates, and install any available updates for the Sleeper app.
- Contact Sleeper support: If none of the above solutions work, you can reach out to Sleeper's support team for further assistance. They may be able to identify and resolve any issues you're experiencing with notifications.
By following these troubleshooting steps, you should be able to resolve any issues with the Sleeper app notifications on your iPhone.
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Troubleshooting Sleeper app notifications on Android
If you're experiencing issues with the Sleeper app notifications on your Android device, there are several troubleshooting steps you can try to resolve the problem. Here are some detailed instructions to guide you through the process:
Check Notification Settings:
Open the Sleeper app and go to the "Notification Settings." Ensure that notifications are enabled at both the channel and granular levels. You can customize which notifications you receive by toggling specific options. For example, you can choose to mute individual topics or notifications for reactions to your messages.
Diagnose Notifications:
If you're not receiving notifications as expected, click on your profile picture in the tab where your messages, leagues, and channels are displayed. Then, select "Notification Settings" and choose "Diagnose Notifications." This will help identify any issues with your notification settings.
Perform a Complete Reset:
If the previous step doesn't work, you can try performing a complete reset of your notification settings. Go to your profile picture > Notification Settings > Diagnose Notifications. At the bottom of the Diagnose Notifications page, click on "Complete Reset" to reset your notification preferences.
Reinstall the App:
If the issue persists, try reinstalling the Sleeper app. First, delete the app, then reboot your device, and finally, reinstall the app from the Google Play Store. This can help resolve any temporary glitches that might be causing notification issues.
Check Android Notification Settings:
Android devices have a "smart" notification system that may automatically turn off notifications for apps you haven't interacted with recently. Ensure that notifications are enabled for the Sleeper app in your device's system settings.
Contact Sleeper Support:
If none of the above steps work, consider reaching out to Sleeper's support team. You can submit a ticket or visit their support center to seek further assistance in resolving the notification issue.
It's important to note that some users have reported similar issues with the Sleeper app notifications on Android, so you're not alone in this matter. By following the troubleshooting steps provided, you should be able to identify and resolve the issue you're facing with the Sleeper app notifications on your Android device.
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Customising Sleeper app notification settings
Sleeper notifications can be controlled at the App Level, Channel Level, Topic Level, and Individual User Level. The multi-layered notification architecture allows users to personalise their experience on Sleeper and ensures that they are only notified about the things that they care about.
To turn on/off app-wide notifications, users can go to the general settings on their mobile device. From there, they can select notifications and set the notifications for Sleeper to their desired state.
To mute notifications from a specific channel, click on the bell icon next to the channel name. This will open a detailed notifications panel that allows users to toggle on/off specific types of notifications. The first option, "Allow Notifications", applies the decision to the entire channel, while the following toggles allow for more specific customisations. For example, users can mute individual topics they have participated in if they no longer wish to receive continuing notifications about replies to the discussion. By default, users are alerted about the next 5 replies after their comment. Users can also mute notifications for when someone reacts to their message or comment with an emoji, or when they are @mentioned in a channel.
In group or private conversations, users can also mute the notifications from other people in that chat. To do this, click into the chat settings in the upper right-hand corner of each chat instance. Here, users can also block a particular user, which will prevent them from messaging the user directly and hide any comments they make in public areas of Sleeper.
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Blocking users on Sleeper
If you want to block a user on Sleeper, you can do so by clicking on their profile and blocking them directly. This will stop them from messaging you directly, and you will no longer be able to see their comments in public areas of the app.
In addition to blocking users, Sleeper also allows you to mute notifications from specific chats or conversations. You can access these settings by clicking on the chat settings in the upper right-hand corner of each chat. Here, you can toggle notifications on or off. You can also mute individual topics that you have participated in if you no longer want to receive notifications about new replies to the discussion.
If you are having issues with Sleeper notifications not working, there are a few potential solutions. One user on Reddit reported that their phone will sometimes force sleep apps and stop notifications if not used for a certain period. In this case, they recommend performing a complete reset of your notification settings. To do this, click on your profile picture, then click "Notification Settings", and select "Diagnose Notifications". Finally, click on "Complete Reset" at the bottom of the page.
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Muting Sleeper app notifications
If you want to mute Sleeper app notifications, there are several methods you can try. Firstly, check your notification settings by clicking on your profile picture and selecting "Notification Settings". From there, you can customise your notifications at a granular level. For example, you can mute individual topics you've participated in, notifications for reactions to your messages, or mentions from other users.
If you want to mute notifications from a specific chat, click on the chat settings in the upper right-hand corner and toggle notifications off. You can also block a specific user by clicking on their profile and blocking them directly. This will prevent them from messaging you directly and hide their comments in public areas of Sleeper.
If you're still receiving notifications despite disabling them in the app, your phone's operating system may be interfering. For example, iPhones and Android phones can stop sending notifications from apps if they haven't been opened or used for a certain period of time. Try updating the Sleeper app and checking your phone's settings to ensure notifications are enabled for the app.
If all else fails, you can try a complete reset of your notification settings in the Sleeper app. To do this, go to the tab with your messages, leagues, and channels, click on your profile picture, then click on "Notification Settings" and "Diagnose Notifications". At the bottom, select "complete reset".
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Frequently asked questions
Go to the tab with your messages, leagues, and channels, and click on your profile picture. Then, click on "Notification Settings" and "Diagnose Notifications". At the bottom of the page, click on "Complete Reset".
Go to your profile by swiping to the left and clicking on your username. From there, scroll to the "Notification Settings" and select the type of notifications you want to receive.
First, check if your push notification settings are enabled. If they are, try reinstalling the app. If that doesn't work, submit a ticket to Sleeper support.
Click on the chat settings in the upper right-hand corner of the chat and toggle notifications off.
