Evie Summers
ChiliSleep is a bed-cooling system that helps users sleep better by regulating the temperature of their bed. The system uses a mattress pad with a connected control unit to circulate water and maintain the bed's temperature. The product comes in two variations, the Cube and the Dock Pro, which differ in their setup and features. The Dock Pro is easier to refill with water and has a flatter, more compact unit, while the Cube has a remote control and a wider temperature range. The effectiveness of the ChiliSleep system in improving sleep quality has been reviewed positively by many users, especially those who suffer from hot flashes and night sweats. However, some reviews mention issues with the product's setup, durability, and price.
| Characteristics | Values |
|---|---|
| Working | Water circulates through flexible tubing inside a mattress pad, and the temperature is regulated by a unit placed on the floor. |
| Temperature range | 55 to 110/115 degrees Fahrenheit (13 to 43/46 degrees Celsius) |
| Price | $499-plus |
| Setup | Easy to set up |
| Control | Remote control or via a Bluetooth phone app |
| Warranty | 2-year limited warranty that covers any factory defects in materials or construction |
| Noise level | 55 decibels from a distance of 1 foot |
| Water type | Requires distilled water |
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What You'll Learn
Chilipad Cube Bed Cooling System
The Chilipad Cube Bed Cooling System is a temperature-controlled mattress pad that uses a control unit to cool or heat your bed between 55-115°F (or 60-115°F, according to some sources). The Cube circulates chilled or heated water through the topper while you sleep, and you can change the settings using a remote control. The Chilipad Cube is designed to fit over your existing mattress and plugs into a Cube that sits under or beside your bed. The pad connector can be placed at either end of your mattress to accommodate multiple bed frame styles, power source locations, and control unit access. The Cube has a mid-range price point compared to other similar sleep systems.
The Chilipad Cube Bed Cooling System is available in full or half-size queen, king, and California king options to accommodate one or two sleepers. The mattress cooling system is available in \"Me\" and \"We\" sizes. The \"Me\" sizes are designed for one sleeper and cover half of the mattress, while the \"We\" sizes are built for two sleepers. The Cube system's pad attaches to the mattress with thick elastic bands and is designed to lie beneath a standard fitted sheet. The Chilipad Cube will make a subtle humming sound while it is running, which most customers say is not bothersome as it is similar to the sound of a floor fan.
The Chilipad Cube Bed Cooling System has received mostly positive reviews. One customer review highlights how the Chilipad Cube has improved their sleep quality, especially when sleeping with a partner who prefers a different temperature. Another review mentions that the Chilipad Cube is easy to use and has improved their sleep. However, the same review also mentions that the Chilipad Cube has minimal control, as it does not have a "cool only" or "heat only" mode. Another review mentions that the temperature-display screen on the Cube stopped working after three years of use, and one of the Cube pad's silicone tubes sprang a leak in the fourth year of use.
The Chilipad Cube Bed Cooling System is manufactured by Sleepme, which offers a 2-year limited warranty that covers any factory defects in materials or construction. Sleepme also offers a 90-night sleep trial warranty, a military discount, a rewards program, and a refer-a-friend program.
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Chilipad Dock Pro Bed Cooling System
The Chilipad Dock Pro Bed Cooling System is a hydro-powered mattress pad that offers a personalised sleeping experience. The pad fits over your entire mattress like a fitted sheet, with the solo version wrapping around a twin or half of a queen-size mattress. The pad has no electrical wires and is machine washable and dryable. The Dock Pro is also flatter and easier to store under the bed than its predecessor, the Cube.
The Dock Pro utilises a control unit to circulate water through flexible tubing inside the mattress pad, with the temperature ranging from 55°F to as high as 115-116°F. The unit is placed on the floor and can be positioned almost anywhere, although the instructions advise against blocking airflow from the grille and air filter. The Dock Pro also works with Google Assistant and supports developer APIs.
The Chilipad Dock Pro has been praised for its ability to effectively cool and heat the bed, with dual-zone temperature control for couples with different preferences. The system is also relatively quiet, although it does make a constant fan noise. The Dock Pro lacks a remote, which can be inconvenient, but it can be controlled via an app or the physical buttons on the control unit.
The Chilipad Dock Pro is a notable improvement over the Cube, with double the cooling power and a more discreet design. The system is easy to set up and use, offering a comfortable and personalised sleeping experience.
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Pros and cons of the system
Pros
- The Chilipad Cube Bed Cooling System and the Chilipad Dock Pro Bed Cooling System are easy to set up.
- The Chilipad Cube Bed Cooling System has a remote control, making it easy to change settings during the night.
- The Chilipad Sleep System is a mattress pad that connects to a temperature-regulating cube, allowing users to set their desired sleeping temperature.
- The Chilipad Sleep System can be a good alternative to purchasing a new mattress if your current mattress sleeps hot.
- The Chilipad Sleep System has a 2-year limited warranty that covers any factory defects in materials or construction.
- The Chilipad Sleep System has a 90-night sleep trial warranty, allowing users to test out the product before committing to it.
- The Chilipad Sleep System has a rewards program where buyers can earn points and access exclusive deals.
- The Chilipad Sleep System has a refer-a-friend program where customers can give and receive discounts.
- The Chilipad Sleep System offers a wide range of temperature options, from 55 to 115 degrees Fahrenheit, giving sleepers control over their sleeping temperature.
- The Chilipad Sleep System is designed to fit any standard mattress size and is reversible and machine washable.
- The Chilipad Sleep System has an app that allows users to program their sleep schedule, and it will automatically pre-cool or pre-heat the bed before bedtime.
- The Chilipad Sleep System is hydro-powered and energy-efficient, using water to regulate the temperature of the bed.
- The Chilipad Sleep System has a silent mode for those who are sensitive to sound.
- The Chilipad Sleep System has received positive reviews from users, who have praised it for alleviating hot flashes and night sweats.
Cons
- The Chilipad Cube Bed Cooling System is bulky and can take up floor space, which may be an issue if you have a small bedroom or already have other appliances in your room.
- The Chilipad Cube Bed Cooling System requires frequent refilling with distilled water and can be prone to leaks if not handled carefully.
- The Chilipad Cube Bed Cooling System has a mid-range price point compared to other similar sleep systems, and the upgraded version, the OOLER, has an even higher price point.
- The Chilipad Dock Pro Bed Cooling System lacks a remote control, which can be inconvenient if you need to make adjustments during the night.
- The Chilipad Sleep System app can be pestering, as it encourages users to become paid subscribers for additional features.
- The Chilipad Sleep System may not be ideal for those who are particular about the feel of their mattress, as it has an ultra-thin construction that does not affect the firmness or motion isolation of the mattress.
- The Chilipad Sleep System may not be suitable for light sleepers or those who sleep in an echoey bedroom, as even the silent mode may produce noticeable sounds.
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Cost of the system
The cost of the Sleepme Chilipad Systems varies depending on the specific product and its features. The half queen, single-zone version of OOLER, for instance, starts at $699, while the Cube Sleep System is priced at $899. The most expensive option is the Sleepme system for two people, which includes two Dock Pro machines and a queen-size mattress pad, and costs $1,700.
While the upfront cost of the system is high, it might be a more cost-effective solution in the long run, especially when compared to the costs of running an air conditioning unit. However, some users have reported that using the Chilipad increased their electricity bills.
It is worth noting that the company offers a 30-day money-back guarantee, allowing customers to try the product risk-free. Additionally, Chilipad by Sleepme offers a 90-night sleep trial warranty, allowing customers to return their products within 90 days for a full refund. The company also provides a 2-year warranty on certain products, covering any defects in materials or workmanship.
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Customer reviews
However, some customers have reported issues with the cooling systems, including defective products and high costs. Others have noted that the app needed to set schedules for the system has room for improvement, with issues connecting to the base station and a tendency to randomly log users out.
ChiliSleep has also been criticized for its customer service, with some customers reporting difficulties processing returns and receiving inadequate support when their products malfunctioned.
It is important to note that while some customers have had negative experiences, others have found ChiliSleep's customer support team helpful in resolving their issues. The product has a two-year warranty, and the company offers diagnostic and repair options even after the warranty period has ended.
Overall, while ChiliSleep may be a good solution for those struggling with sleep issues related to temperature regulation, it is a significant financial investment, and potential buyers should be aware of the mixed reviews and potential customer service challenges.
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Frequently asked questions
ChiliSleep is a bed-cooling system that helps regulate the temperature of your bed while you sleep. The system uses water, which circulates through flexible tubing inside a mattress pad, and the temperature is regulated by a unit placed on the floor.
The ChiliSleep system utilises hydropower and operates between 55-115°F (13-46°C). Customers simply need to add water and plug it in for the pad to work. The temperature can be adjusted using a dial on the unit or a remote control. The unit can also be controlled via a mobile app.
The Half/Me ChiliPADs range from $499-$599 and Full/We options cost $999-$1199. The upgraded OOLER system is $699 for the half queen size.
