Ashwin Lewis
If you're waiting on a package and the USPS hasn't delivered it, there are a few things you can do to track it down and get some shut-eye. First, check the status of your package using USPS Tracking. If there's an issue with delivery, you'll usually get a notice, and you can then schedule a redelivery online or by filling out a form. If your package is truly lost, you can submit a Missing Mail Search Request, and if it's just delayed, you can sign up for Informed Delivery to get a digital preview of your incoming mail.
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What You'll Learn
Reasons for non-delivery: mailbox full, parcel too large, signature needed, etc
There are several reasons why a USPS delivery might be unsuccessful. One common reason is that the mailbox or parcel locker is full, and there is no room for the package. In such cases, the mail carrier will leave a notice, such as PS Form 3849, informing the customer of the delivery attempt and their options for receiving the package.
Another reason could be that the parcel is too large to fit in the mailbox. This may also result in a notice being left, as mentioned above, with the same options for redelivery.
A third reason for non-delivery is that a signature is required, but no one is home to provide it. Certain types of mail require a signature from the recipient, including items sent with Priority Mail Express, Certified Mail, Insured Mail (over $500), Registered Mail, and Adult Signature. If a signature is required, the tracking number will start with an "R" or a "C". If no one is available to sign, the carrier will leave a "peach slip" or PS Form 3849, and the recipient can then sign the form for redelivery or pick up the package from the post office.
Other reasons for non-delivery include the need for additional fees, the inability to leave the item in the specified location (e.g. due to a dog in the yard), or weight restrictions for the carrier.
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Redelivery options: request online, fill out PS Form 3849, or pick up from post office
If the USPS couldn't deliver your package, you can request redelivery online, fill out PS Form 3849, or pick up your package from the post office.
Request Online
To request redelivery online, you can use either the tracking number or the barcode number shown on the back of your PS Form 3849. Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day redelivery, make sure your request is submitted by 2 AM CST Monday through Saturday; otherwise, your redelivery will be scheduled for the next day.
Fill Out PS Form 3849
You can also fill out the back of your PS Form 3849 Redelivery Notice to let your carrier know when and where you would like them to leave the package, then put the form in your mailbox.
Pick Up from Post Office
You can also go to the post office location written on the back of your PS Form 3849 Redelivery Notice to pick up the package. You can even send someone else to pick it up for you.
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Redelivery date: can be requested up to the day it's returned to the sender
If the USPS couldn't deliver your package, you can request a redelivery. The USPS Redelivery service is available in many areas across the United States, but not everywhere. You can request a redelivery up to the day your package is scheduled to be returned to the sender. The date will be stated in the final redelivery notice.
To schedule a redelivery, you can fill out and sign PS Form 3849 and give it to your mail carrier or leave it in your mailbox. However, the quickest and most convenient way is to schedule a redelivery online. You can do this by scanning the QR code on the Redelivery form with a smart device that has internet access, accessing the Redelivery page on the USPS website, or using the USPS Tracking tool.
To schedule a redelivery, you will need the tracking number of your package. If your package was shipped by an online retailer, they should have sent you an order confirmation email that includes your tracking number. If the package was sent by a friend or relative, you can ask them for the tracking number, which they can find on the receipt or in the PDF file containing the shipping label if they generated it online. You can also use the barcode number on your Redelivery form instead of the tracking number.
Please note that only packages with specific scan events (i.e. tracking statuses) are eligible for redelivery. These include "Available for Pickup", "Available for Redelivery or Pickup", "No Authorized Recipient Available", "No Secure Location Available", and "Receptacle Full/Item Oversized".
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Redelivery time: cannot be chosen
If you were not available to receive your USPS package, you can request redelivery. USPS Redelivery lets recipients request another delivery attempt when mail is undelivered to the address. This can be done by visiting the USPS website and filling out the Redelivery Form. You will be asked to provide the tracking number of the item, the delivery address, and your preferred date for redelivery. USPS will then provide a confirmation number, which should be kept for future reference.
However, there are some instances where redelivery may not be available. For example, if the delivery attempt limit has been reached, and the package has been returned to the sender, redelivery will no longer be an option. In such cases, the recipient must pick up the package from their local post office.
Other reasons for redelivery unavailability include incomplete, incorrect, or invalid addresses, and if the recipient has not responded to USPS notices or attempts to contact them. Additionally, certain delivery types may not offer redelivery, and time-sensitive packages or packages with specific delivery requirements may also fall under this category due to time constraints or logistical issues.
If you are unsure about the status of your package, you can check the USPS Tracking service to see its current status. If your package has still not arrived after 7 business days, you can submit a Missing Mail search request.
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Redelivery cost: free
If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a Redelivery Notice (PS Form 3849) on your front door or in your mailbox. This notice will inform you that a delivery was attempted and outline your options for receiving your package. These options include picking up your package from the local Post Office, having it delivered to a gopost locker (not all packages are eligible for this), or scheduling a redelivery.
The USPS Redelivery service is available in many areas throughout the United States, but not everywhere. You can request that your parcel be redelivered on a specific date up to the day it is scheduled to be returned to the sender. The final redelivery notice will state this date. You cannot, however, choose a specific time for the redelivery.
Unlike some other services, the United States Postal Service won't charge you anything for redelivery. To schedule a redelivery, you can manually fill out and sign PS Form 3849 and give it to your mail carrier or leave it in your mailbox. You can also schedule a redelivery online by scanning the QR code on the Redelivery form with a smart device that has internet access, accessing the Redelivery page on the USPS website, or using the USPS Tracking tool.
To schedule a redelivery, you will need the tracking number of your package. If your package was shipped by an online retailer, they should have sent you an order confirmation email that includes your tracking number. If the package was sent by a friend or relative, you can ask them for the tracking number, which they can find on the receipt or in the PDF file containing the shipping label if they generated the label online. You also have the option of using the barcode number on your Redelivery form instead of the tracking number.
It's important to note that only packages with specific scan events (i.e. tracking statuses) are eligible for redelivery. These include "Available for Pickup", "Available for Redelivery or Pickup", "No Authorized Recipient Available", "No Secure Location Available", "Receptacle Full/Item Oversized", and "Reminder to Schedule Redelivery".
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Frequently asked questions
Firstly, check your mailbox and safe spaces, then ask family and neighbours if they have your package. If it still hasn't arrived, contact your local post office and provide them with your tracking number. If your package is still missing after a week, submit a Missing Mail Search Request.
"Out for delivery" means that your package is with your mailman and should be delivered to your house by 5 pm that day.
If your package is marked as "delivered" but you haven't received it, it's possible that it has been stolen or delivered to the wrong address. Ask your neighbours if they have received it and contact USPS to report the issue.
If your package is delayed, check the tracking information to see if there are any updates. Delivery delays can occur due to various reasons such as traffic, accidents, or bad weather. Wait until the next day to see if your package arrives, and then contact your local post office if it hasn't.
