Evie Summers
If your Windows 11 or 10 computer won't wake up from sleep mode, there are several troubleshooting methods you can try. First, check if your device is running on outdated or incorrect drivers, as this can cause issues with your keyboard and mouse not being able to wake your PC. You can update your drivers manually or use an application such as Driver Easy to automate the process. Another potential solution is to disable and then enable the hibernation feature, as it is known to interfere with sleep mode. Additionally, you can try disabling Fast Startup, which can sometimes interfere with the shutdown and boot-up process. If these solutions don't work, you may need to update your BIOS, reset your device to its original configuration, or consult your computer manufacturer for further assistance.
Characteristics and Values
| Characteristics | Values |
|---|---|
| Operating System | Windows 11/10 |
| Possible Causes | Outdated or incorrect drivers, Fast Startup feature, Hibernation mode, Incompatible third-party applications, Incorrect BIOS settings, External devices, Power settings |
| Troubleshooting Steps | Update drivers, Disable Fast Startup, Disable Hibernation, Uninstall conflicting applications, Reset BIOS to defaults, Disconnect external devices, Change Power settings |
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Outdated or incorrect drivers
If your Windows device is unable to wake from sleep mode, it could be due to outdated or incorrect drivers. This issue is often caused by old or incompatible device drivers, particularly those related to display, power management, or network adapters. To resolve this, you should update your drivers.
Firstly, you can manually update your drivers. To do this, open the Device Manager by pressing the Windows key and X key simultaneously, then selecting Device Manager. From here, you can expand the relevant sections, such as Display Adapters, and right-click on the specific driver to select Uninstall. Once the current driver is uninstalled, you can restart your computer and install the official driver from your computer manufacturer.
If you are using Intel Graphics Drivers, you may encounter an issue where Windows auto-update overwrites the official driver and reverts it back to Intel's driver. In this case, you will need to reinstall the official driver and turn off automatic updates to prevent this from happening again.
Alternatively, if you do not have the time or prefer not to update your drivers manually, you can use automated software to do this for you. There are third-party solutions available, such as Driver Easy or Fortect, which can automatically scan your computer, detect outdated or incorrect drivers, and install the correct ones without you needing to identify your system or specific drivers.
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Fast startup
It is important to note that disabling Fast Startup may not always resolve the issue with waking your computer from sleep mode. Other factors could be causing the problem, such as outdated or incorrect device drivers, power settings, or issues with the Sleep key configuration. It is recommended to try other troubleshooting steps, such as updating your device drivers, adjusting power settings, or checking your keyboard and Sleep key configuration.
Additionally, Fast Startup can interfere with encrypted disk images and hibernation mode. If you are using encryption programs, dual booting, or relying on hibernation mode, you may need to take additional considerations or disable Fast Startup to avoid potential issues. Overall, while Fast Startup can speed up boot times, it is important to be aware of its potential downsides and how to disable it if necessary.
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Hibernation
If you are facing issues with hibernation or sleep mode, you can try the following:
- Update your device drivers: Outdated or incorrect device drivers may cause issues with waking your Windows device from sleep. Try updating your drivers manually or use a tool like Driver Easy to automate the process.
- Disable Fast Startup: Fast Startup in Windows 10 and 11 helps your computer restart faster but can sometimes interfere with the shutdown/boot-up process. To disable it, press the Windows logo key + R, paste "powercfg.cpl" into the box, click "Choose what the power buttons do," then uncheck the box for "Turn on fast startup (recommended)."
- Disable and Enable Hibernation: Press the Windows logo key, type "cmd," click "Command Prompt," and run it as an administrator. Type "powercfg.exe /hibernate off && powercfg.exe /hibernate on" and press Enter. Try putting your PC to sleep and waking it up again to see if the issue is resolved.
- Check Power Settings: If your laptop is plugged into an external power source, you can change the Power settings in Windows to prevent it from going into Sleep mode when plugged in.
- Bluetooth Customization: The Microsoft Bluetooth stack or your laptop's proprietary Bluetooth stack may allow customization to enable waking the device using Bluetooth devices.
- ACPI Compliance: Ensure your computer's motherboard supports ACPI to take full advantage of power management features in Windows. Newer motherboards often allow you to wake the computer by pressing a key on the keyboard or moving the mouse.
- Keyboard Settings: Check if the Keyboard item in the Control Panel is configured to wake the computer when you press a key. Update your keyboard drivers if necessary.
- Operating System Updates: If you are using an older version of Windows, such as Vista without Service Pack 1 or later, update your operating system to resolve potential sleep mode issues.
- Registry Editor: Using the Registry Editor, you can enable or disable the hibernation option. Press Windows key + R, type "regedit," and navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power." Look for the "HibernateEnabled" Dword value and set it to 1 to enable hibernation or 0 to disable it.
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BIOS
If you are unable to wake your Windows computer from sleep mode, it may be due to an issue with the Basic Input/Output System (BIOS) system. The BIOS is a firmware, or programme, that is embedded on a computer's motherboard. It is responsible for hardware initialisation and managing data flow between the operating system and attached devices.
There are several ways to troubleshoot a BIOS issue that is causing your computer to remain in sleep mode. Firstly, you should check the documentation that came with your computer or contact the manufacturer for information on how to configure the BIOS. This is because BIOS access varies by computer.
If you are unable to find the necessary information from the documentation or manufacturer, you can try the following general steps to update your BIOS:
- Open a web browser and go to the official website of your computer manufacturer, e.g. Dell.com/Support.
- Enter your System Service Tag or browse for your specific model.
- Click on the Drivers & Downloads tab and select your operating system.
- Select BIOS in the Category drop-down box.
- Click on the most recent version of the BIOS and follow the installation instructions.
It is important to note that you should ensure BitLocker is suspended before flashing the BIOS if your computer has BitLocker enabled. Failing to do so will result in your computer being unable to recognise the BitLocker key upon reboot.
If you are using a laptop, you may also want to check if the lid is closed. If so, try opening the lid and using the embedded keyboard or pointing device, or an external non-Bluetooth device to wake the computer. This is because many laptop manufacturers do not allow a Bluetooth device to wake the computer from sleep mode due to the power consumption required to keep the Bluetooth radio activated.
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Third-party applications
If you want more control over which apps are put to sleep, you can use third-party applications like InsomniaX or AmphetaDesk. These apps allow you to put any app to sleep and prevent your computer from sleeping when specific applications are running.
Third-party power management programs can also be used to schedule your Windows computer to wake up or go to sleep automatically at a particular time. One such program is WinSleep, which also provides a graphical history of when your computer was awake or asleep, and the Sleep Journal shows you why your computer woke up.
Additionally, Windows 11 has a new power-saving feature that allows you to put apps to sleep manually or automatically. This can be done by going to Settings > System > Battery Saver and selecting the "App Sleep" tab. You can also use the Task Manager to put apps to sleep.
If you want to prevent the computer from sleeping if programs are running or someone is using it, you can use the following settings in the Conditions tab of the Task Scheduler:
- Click on the Start button and type Task Scheduler.
- Click Action and then Create Task.
- In the General tab, give it a name and set it to begin "On a schedule."
- Choose daily and select the time you want it to run.
- Click OK and then click the Actions tab and click New.
- Set the action to "Start a program" and browse for your script.
- Click OK.
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