Ashwin Lewis
Splashtop On-Prem provides a Wake up this Computer function to allow users to wake up a target remote computer from a sleeping state. This can be done on a PC or Mac computer, although it is not possible to awaken a Mac computer from a powered-off state via the WoL (Wake on LAN) feature. To wake up a computer, the user must tap the Edit icon and then the Wake up this computer button.
| Characteristics | Values |
|---|---|
| Can Splashtop wake a sleeping computer? | Yes, Splashtop On-Prem provides a "Wake up this Computer" function to allow a user to wake up the target remote computer from a sleeping state so that they can connect to it. |
| How does it work? | The Splashtop Gateway will wake up the Streamer on behalf of the mobile client device, provided the computer supports WoL (Wake on LAN) and the option has been enabled, and that the computer is connected by Ethernet, not WiFi. |
| Can it wake a Mac computer? | Yes, Splashtop 2/Personal/Business can awaken a Mac computer from a Sleep state to a "waiting for login" screen via the "Wake-on-LAN" feature. |
| Can it wake a PC? | Yes, Splashtop 2/Personal/Business can awaken a PC in a Sleep, Hibernate, or powered-off state via the "Wake-on-LAN" feature. |
Explore related products
What You'll Learn
How to wake up a computer with Splashtop Streamer installed
Yes, you can wake up a computer with Splashtop Streamer installed. The Splashtop On-Prem service provides a "Wake up this Computer" function to allow a user to wake up the target remote computer from a sleeping state so that they can connect to it. This will only work if the computer supports WoL (Wake on LAN) and the option has been enabled, and that the computer is connected by Ethernet, not WiFi.
To wake up your computer, tap the "Edit" icon (at the far right of the desired computer name). A "Wake up this computer" button will appear. Tap on the "Wake up this computer" button to attempt to wake up the PC computer from either a Powered-off, Sleep, or Hibernation state; or a Mac computer from a Sleep state.
There might be times when you will need to tap the "Wake up this computer" button several times instead of only once, to ensure that the computer has been awakened. You could also use the checking tool to make sure the settings are correct.
Note that currently, it is not possible to awaken a Mac computer from a powered-off state via the WoL feature, although it can be done from a sleeping state. When using WoL, it is essential to have another computer on the same network to send the magic packet that triggers the wake-up process.
The Mystery of Sleep: Why Waking Up Is Hard
You may want to see also
Explore related products
$14.99 $15.99
How to wake up a computer that is already online
If your computer is in a Sleep, Hibernate, or powered-off state, Splashtop 2/Personal/Business can awaken it to a “waiting for login” screen via the “Wake-on-LAN” feature. To do this, you need to tap the 'Edit' icon (at the far right of the desired computer name). A 'Wake up this computer' button will appear. Tap on the 'Wake up this computer' button to attempt to wake up the PC computer from either a Powered-off, Sleep, or Hibernation state; or a Mac computer from a Sleep state.
Note that it is not possible to awaken a Mac computer from a powered-off state via the WoL feature, although it can be done from a sleeping state. When using WoL, it is essential to have another computer on the same network to send the magic packet that triggers the wake-up process.
To wake up a Windows 8 or 10 PC from a powered-off state, you need to disable the "Turn on fast startup" function.
Waking a Sleeping Computer: Emailing a Solution
You may want to see also
Explore related products
How to perform Wake-on-LAN with Splashtop
Yes, you can wake up a sleeping computer with Splashtop's Wake-on-LAN (WoL) feature. Here is a step-by-step guide on how to perform Wake-on-LAN with Splashtop:
- Check your plan: Business Access Solo and Remote Support Basic plans do not include WoL features. You will need Splashtop 2/Personal/Business or Splashtop Business Access Pro/Performance, Remote Support plans to use WoL.
- Check your device: WoL currently does not support Mac computers that are in a powered-off state. It does, however, work with Mac computers in a sleep state. For Windows PCs, WoL works with computers in a Sleep, Hibernate, or powered-off state.
- Check your BIOS: Ensure that your BIOS supports WoL and that the option has been enabled. This step pertains to PC only; Mac users can ignore this. The term in BIOS might vary, for example, it might be "Wake on LAN" or "Onboard LAN Boot ROM".
- Configure your computer: Set up your computer to be WoL-ready.
- Connect via Ethernet: Your computer must be connected via Ethernet, not WiFi.
- Check your power settings: If your computer is a laptop, ensure that the power cable is plugged into an electrical power source. Using only battery power may cause the WoL feature to fail.
- Use the "Wake up this computer" function: Launch the Splashtop app on your phone or tablet. Turn on the "Show offline computers" option in Settings. Keep your computer on and make a successful connection, then shut down your computer (power off). Tap the "Edit" icon next to the desired computer name. Tap the "Wake up this computer" button to wake up the PC from a Powered-off, Sleep, or Hibernation state, or a Mac computer from a Sleep state.
- Use the checking tool: If needed, use the checking tool to ensure that the settings are correct.
Note: When using WoL, it is essential to have another computer on the same network to send the "magic packet" that triggers the wake-up process.
Falling Asleep and Staying Asleep: A Guide to Slumber
You may want to see also
Explore related products
How to wake up a Mac computer with Splashtop
Yes, you can wake up a Mac computer with Splashtop. Here's a step-by-step guide on how to do it:
Step 1: Check your Mac's power source
If your Mac computer is a laptop (such as a MacBook Pro or MacBook Air), ensure that the power cable is plugged into an electrical power source. Relying solely on battery power may cause the Wake-on-LAN (WoL) feature to fail.
Step 2: Enable the "Wake for network access" option
For Mac users, go to your Energy Saver settings and enable the "Wake for network access" option. This step is crucial for the WoL feature to work.
Step 3: Use an Ethernet connection
Make sure your Mac is connected to your wireless router using a network cable (Ethernet). Wake-on-LAN does not work over Wi-Fi, so this step is essential for the magic packet to reach your device.
Step 4: Launch the Splashtop app
On your tablet or phone, open the Splashtop app. This can be Splashtop Business or Splashtop On-Prem, depending on your specific product.
Step 5: Turn on "Show offline computers"
In the app settings, enable the "Show offline computers" option. This will allow you to see and interact with your Mac even when it's in a sleeping state.
Step 6: Connect to your Mac and shut it down
Keep your Mac turned on and make a successful connection to it through the Splashtop app. Once connected, shut down your Mac (power off).
Step 7: Tap the "Edit" icon
On your tablet or phone, locate the computer you want to awaken. It should be displayed as an unavailable computer with a gray computer icon. Tap the "Edit" icon to the right of the desired computer name.
Step 8: Tap the "Wake up this computer" button
After tapping the "Edit" icon, you will see the “Wake up this computer” button. Tap this button to attempt to wake up your Mac computer from its sleeping state. You may need to tap this button several times to ensure the computer has been awakened.
Please note that while Splashtop can wake up a Mac computer from a sleeping state, it cannot currently wake a Mac from a powered-off state via the WoL feature. Additionally, ensure that your Mac's settings, such as Dark Wake mode, are configured correctly to avoid any issues with the wake-up process.
Let Sleeping Puppies Lie: The Importance of Uninterrupted Slumber
You may want to see also
How to wake up a PC computer with Splashtop
Yes, you can wake up a PC computer with Splashtop. Here is a step-by-step guide on how to do it:
First, ensure that your PC supports Wake-on-LAN (WoL) and that the option has been enabled in both the OS and BIOS of the computer. To do this, go to Control Panel -> Device Manager -> Network adapters and enable Wake-on-LAN. Note that the term in BIOS might vary, for example, it could be "Onboard LAN Boot ROM".
Second, make sure your computer is connected to your wireless router using an Ethernet cable. Wake-on-LAN will not work with WiFi.
Third, you need another computer on the same network as the sleeping/off computer. This computer must have Streamer 3.0.8.3 or newer installed and logged into your account.
Fourth, on your tablet or phone, launch the Splashtop app and turn on the "Show offline computers" option in the Settings.
Fifth, keep your computer on and make a successful connection, then shut down your computer (power off).
Finally, tap the "Edit" icon on the desired computer name, and then tap the "Wake up this computer" button. You may need to tap this button several times to ensure the computer has been awakened.
Please note that this process is for Splashtop On-Prem and Splashtop Business. The Business Access Solo and Remote Support Basic plans do not include remote wake and remote reboot features.
Exploring the Sleep Patterns of Birds
You may want to see also
Frequently asked questions
Yes, Splashtop can wake a Windows computer from a sleeping state. To do this, you need to ensure that your BIOS supports Wake-on-LAN and that the option has been enabled. You will also need to configure your computer to be Wake-on-LAN ready and connect it to your wireless router using an Ethernet cable.
Yes, Splashtop can wake a Mac computer from a sleeping state. To do this, you need to ensure that your BIOS supports Wake-on-LAN and that the option is enabled. You will also need to configure your computer to be Wake-on-LAN ready and connect it to your wireless router using an Ethernet cable. Additionally, if your Mac computer is a laptop, ensure that the power cable is plugged into an electrical power source.
The "Wake up this Computer" function in Splashtop allows users to wake up a target remote computer from a sleeping state. This feature is available in Splashtop On-Prem and can be accessed by tapping the "Wake up this Computer" button in the app.
To successfully use Wake-on-LAN with Splashtop, you need to ensure that your computer is connected via Ethernet, not WiFi. Additionally, verify that your PC BIOS supports WoL and that the option is enabled in both the OS and BIOS. Also, ensure that the settings in Windows or Mac are properly set up.
