Miya Pearson
GoToMyPC's Wake-on-LAN feature allows users to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows) and plugged into a power source. This can be used to connect to computers that would otherwise be offline and unreachable. Wake-on-LAN must be enabled for this to work, and the target computer must have the GoToAssist Customer desktop application installed with unattended access set up.
| Characteristics | Values |
|---|---|
| Can GoToMyPC wake a sleeping computer? | Yes, with Wake-on-LAN |
| What is Wake-on-LAN? | A feature that enables GoToMyPC Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered-off (Windows) |
| Requirements | The computer must be plugged into a power source (i.e., not running on battery alone) and have Wake-on-LAN enabled |
| How to enable Wake-on-LAN | Select Properties > Power Management tab > "Allow this device to wake the computer" check box. In OS X 10.11 (El Capitan), this can be done by going to System Preferences > Energy Saver > "Wake for network access" check box |
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What You'll Learn
- Wake-on-LAN (WoL) allows GoToMyPC Corporate users to wake offline computers that are in sleep mode or powered off
- To use Wake-on-LAN, the GoToAssist Customer desktop application must be installed with unattended access set up
- Wake-on-LAN can help lower energy costs and improve security since computers are not required to be online at all times
- To wake a sleeping or off computer, the Allow this device to wake the computer checkbox must be selected
- The Wake-on-LAN feature is only available for Windows and Mac computers
Wake-on-LAN (WoL) allows GoToMyPC Corporate users to wake offline computers that are in sleep mode or powered off
Wake-on-LAN (WoL) allows GoToMyPC Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows). This feature is only available for GoToMyPC Corporate users. To use WoL, the target computer must be plugged into a power source (i.e., not running on battery alone). The computer must also have the GoToAssist Customer desktop application installed with unattended access set up.
To enable WoL, you must first select Properties > Power Management tab > "Allow this device to wake the computer" check box. In OS X 10.11 (El Capitan), this can be done by going to System Preferences > Energy Saver > "Wake for network access" check box.
Once WoL is enabled, you can use it to wake up sleeping or powered-off computers from your Unattended Remote Support Computers Inventory. This allows you to connect to computers that would otherwise be offline and unreachable. To wake up a computer using WoL, log in to your GoToMyPC account at https://www.GoToMyPC.com/members/login.tmpl. Locate the desired computer and click "Wake and Connect". It may take up to 5 minutes for the session to begin, depending on the network latency and the time required for the host computer to start and be ready to connect.
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To use Wake-on-LAN, the GoToAssist Customer desktop application must be installed with unattended access set up
Yes, GoToMyPC's Wake-on-LAN feature enables Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered-off (Windows) and plugged into a power source. To use Wake-on-LAN, the GoToAssist Customer desktop application must be installed with unattended access set up. This means that you can connect to computers that would otherwise have been offline and unreachable.
To enable Wake-on-LAN, you must first log in at https://www.GoToMyPC.com/members/login.tmpl. Then, locate the desired computer and click 'Wake and Connect'. It may take up to five minutes for the session to begin, depending on the network latency and time required for the host computer to start and be ready to connect.
To set up Wake-on-LAN, you must ensure that the target computer has the GoToAssist Customer desktop application installed with unattended access set up. In OS X 10.11 (El Capitan), this can be done by going to System Preferences > Energy Saver > 'Wake for network access' check box. In Windows, this can be done by going to Properties > Power Management tab > 'Allow this device to wake the computer' check box.
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Wake-on-LAN can help lower energy costs and improve security since computers are not required to be online at all times
Wake-on-LAN is a feature that enables GoToMyPC Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered off (Windows) and plugged into a power source. This means that computers are not required to be online at all times, which can help lower energy costs and improve security.
To use Wake-on-LAN, the feature must first be enabled. The computer must be plugged into a power source, and the GoToAssist Customer desktop application must be installed with unattended access set up. Once these requirements are met, you can select Properties > Power Management tab > "Allow this device to wake the computer" check box. In OS X 10.11 (El Capitan), this can be done by going to System Preferences > Energy Saver > "Wake for network access" check box.
After setting up Wake-on-LAN, log in to your GoToMyPC account and locate the desired computer. Click "Wake and Connect". It may take up to five minutes for the session to begin, depending on the network latency and the time required for the host computer to start and be ready to connect.
It is important to note that even if the request to wake the computer is sent successfully, the computer may still not wake up if it does not meet all the requirements or if another error occurs. For example, if no other Unattended Support Computers within the target computer's network are online, a message will appear stating that another online unattended computer on the same network is required to power on the target computer.
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To wake a sleeping or off computer, the Allow this device to wake the computer checkbox must be selected
To wake a sleeping or powered-off computer, the 'Allow this device to wake the computer' checkbox must be selected. This is done by selecting Properties > Power Management tab > 'Allow this device to wake the computer' check box. In OS X 10.11 (El Capitan), this can be done by going to System Preferences > Energy Saver > 'Wake for network access' check box.
In order to wake a sleeping or off computer, the target computer must have the GoToAssist Customer desktop application installed with unattended access set up. Wake-on-LAN must also be enabled. This feature allows GoToMyPC Corporate users to wake offline computers that are in sleep mode (Windows and Mac) or powered-off (Windows) but plugged into a power source. It may take up to 5 minutes for the session to begin depending on the network latency and time required for the host computer to start and be ready to connect.
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The Wake-on-LAN feature is only available for Windows and Mac computers
To use Wake-on-LAN, make sure your admin has set it up for your GoToMyPC host computer. Log in at https://www.GoToMyPC.com/members/login.tmpl. Locate the desired computer and click 'Wake and Connect'. It may take up to 5 minutes for the session to begin, depending on the network latency and time required for the host computer to start and be ready to connect.
Note that in order to successfully wake up a sleeping or powered-off computer, Wake-on-LAN must first be enabled. The target computer must also have the GoToAssist Customer desktop application installed with unattended access set up.
In OS X 10.11 (El Capitan), Wake-on-LAN can be enabled by going to System Preferences > Energy Saver > 'Wake for network access' check box.
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Frequently asked questions
Yes, you can use the Wake-on-LAN feature to wake offline computers that are in sleep mode (Windows and Mac) or powered-off (Windows).
You can find a Wake-on-LAN setup guide on the GoToMyPC website. Make sure your admin has set up Wake-on-LAN for your GoToMyPC host computer.
If the computer does not meet all the requirements, it may not wake up. Check that the target computer has the GoToAssist Customer desktop application installed with unattended access set up.
Yes, you can use Wake-on-LAN on a Mac. In OS X 10.11 (El Capitan), go to System Preferences > Energy Saver > "Wake for network access" check box.
Wake-on-LAN can help lower energy costs and improve security since computers are not required to be online at all times.
