Oura Ring Not Tracking Sleep: Troubleshooting Guide

The Oura Ring is a smart ring that tracks sleep and health data. It is designed for those who want to monitor their health and fitness habits without wearing something bulky on their wrist. The ring is equipped with sensors that detect and log workouts, track steps, and monitor health metrics such as heart rate, blood oxygen levels, skin temperature, and more. While the Oura Ring is praised for its accuracy and comfort, there have been some reported issues with the device and its companion app. These include problems with data sync, app crashes, and technical limitations affecting activity tracking during certain hours of the day. If you are experiencing issues with your Oura Ring not tracking your sleep, it may be due to one of these known problems, and it is recommended to refer to the official Oura support page for troubleshooting steps and workarounds.

The Oura Ring app may be experiencing technical issues

If your Oura Ring is not tracking your sleep, it may be due to a technical issue with the Oura Ring app. There are several known issues that could be causing this problem. For example, if you have the app set to Italian, the Oura app may crash when you select Cycle Insights from the Today screen. In this case, switching the app language to English should prevent the app from crashing.

Another issue could be that your Oura Ring is not receiving the account setup verification code email when you are setting up a new ring and creating an account. This issue is usually due to high traffic on the email servers, which may result in the email not being sent. In this case, it is recommended to wait a couple of hours and try again.

If you are using a OnePlus device, your Oura Ring may not connect again after the first initial connection was established. To resolve this issue, you can toggle off Bluetooth and then turn it back on.

If your Oura Ring is not showing any sleep data or total sleep, it could be due to a pairing problem between your ring and your phone. Restarting your phone may help resolve this issue. You can also try restarting the phone and disconnecting the Oura Ring from Bluetooth.

If you are still experiencing issues with your Oura Ring not tracking your sleep, it is recommended to contact Oura customer support for further assistance.

Your ring may not be synced to your device

If your Oura Ring is not tracking your sleep, it may be that your ring is not synced to your device. This is a common issue that users face, and there are several troubleshooting steps you can take to resolve it.

First, check that your Oura Ring is properly connected to your device via Bluetooth. Try toggling Bluetooth off and then on again, as this can help to re-establish the connection. If this does not work, force-close the Oura app and then turn your Bluetooth off and on. You could also try restarting your phone, as this has been known to resolve pairing issues.

If you are still unable to sync your ring, you may need to set up your ring again. To do this, open the Oura app and wait for the latest sync. If you are setting up a new Oura Ring, you may need to wait a couple of hours and try again if you do not receive the account setup verification code. This is due to high traffic on the email servers.

If you are still unable to sync your Oura Ring to your device, you may need to contact Oura's customer support team for further assistance.

Your ring may not be charged

If your Oura Ring is not tracking your sleep, it may be that your ring is not charged. The Oura Ring has a longer battery life than most trackers, lasting between five to six days on a single charge. However, if you have the blood oxygen monitoring feature enabled, the battery will drain significantly faster.

To ensure your ring is charged, place it on the charger for a few minutes. If your ring is charged and it is still not tracking your sleep, try restarting your phone, as this may be a pairing issue. If restarting your phone does not work, try disconnecting your Oura Ring from Bluetooth and then restarting your phone. If you have a Pixel 5 phone, simply hold the power button and restart.

Your ring may be uncomfortable, affecting your sleep

If your Oura Ring is not tracking your sleep, it may be because the ring is uncomfortable, which is affecting your sleep. The ring may be uncomfortable if it is too tight, too loose, or if you are not used to wearing a ring to bed.

Oura Ring is designed to be lightweight and comfortable to wear while sleeping. However, if you are not used to wearing a ring to bed, it may take some time to adjust to the feeling of the ring on your finger. Additionally, if your ring is too tight, it may restrict blood flow and cause discomfort. On the other hand, if your ring is too loose, it may move around on your finger and potentially fall off during the night.

To ensure your Oura Ring is comfortable, make sure you have the correct size. Oura Ring offers a sizing kit to help you determine your correct ring size. Additionally, you may want to consider choosing a style and finish that blends in with your other accessories. This can help you feel more comfortable wearing the ring as it will feel more like a part of your normal routine.

If you have the correct size and are still experiencing discomfort, there are a few things you can try. First, make sure you are wearing the ring on the correct finger. The Oura Ring is designed to be worn on your index finger or middle finger, as these fingers have the most stable blood flow. You can also try wearing the ring during the day to get used to the feeling before wearing it to bed. Finally, if you are still experiencing discomfort, you can contact Oura's customer support for further assistance.

Your ring may not be suitable for your specific sleep tracking needs

The Oura Ring is a popular sleep-tracking device that uses a combination of heart rate tracking and actigraphy, a motion-sensing method for sleep tracking. While it has gained a reputation for being one of the most mainstream smart rings, it may not be suitable for your specific sleep-tracking needs.

Firstly, the Oura Ring's accuracy has been called into question by some users. While company-led validation studies indicate that the Oura Ring's sleep data has become more reliable over time, individual experiences vary. Some users have reported discrepancies of up to 30 minutes, and in some cases, even approaching an hour, in the total sleep time recorded by the ring. These discrepancies can significantly impact how individuals interpret their sleep patterns and make informed decisions about their sleep habits.

Secondly, the Oura Ring may not provide long-term value for all users. While it can offer valuable insights into sleep patterns and help identify areas for improvement, some individuals might find that the ring's teachings reach a plateau after a few months. The initial novelty and insights provided by the Oura Ring might eventually give way to a sense of diminishing returns as users feel they have learned all the device can teach them.

Additionally, the Oura Ring currently does not offer a dedicated smartwatch app, which may be a drawback for users who are accustomed to the convenience and integration of smartwatch health-tracking apps. The absence of an Oura app for smartwatches means that users have to rely on their phones or the web interface to access their sleep data and insights.

Lastly, the Oura Ring has been known to experience technical issues that can impact its sleep-tracking capabilities. Some users have reported instances where their rings suddenly stopped showing sleep data, even after performing factory resets and ensuring proper Bluetooth connectivity. While these issues might be addressed through software updates and customer support, they highlight the potential reliability concerns that could disrupt your sleep-tracking journey.

In conclusion, while the Oura Ring has its advantages as a sleep-tracking device, it may not be the perfect solution for everyone. Individual variations in sleep patterns, personal preferences for data accuracy, and specific needs for long-term insights or smartwatch integration could make the Oura Ring less suitable for your unique sleep-tracking requirements.

Frequently asked questions