
If your computer is not waking up from sleep mode with your keyboard or mouse, there are several troubleshooting methods you can try. This issue may occur if you are running Windows Vista and have not updated to Service Pack 1 or a later version, or if your Basic Input/Output System (BIOS) has reduced power to the port connected to the input device. To resolve this, you can try changing the BIOS settings, enabling resume from S3/S4/S5 by PS/2 keyboard, or updating your Windows Vista version. Additionally, you can check your keyboard control panel settings and ensure that Allow this device to wake the computer is enabled.
| Characteristics | Values |
|---|---|
| Basic Input/Output System (BIOS) settings | Ensure BIOS settings are configured to allow the computer to wake up from sleep mode via the keyboard |
| Keyboard connection type | Use a USB connection instead of legacy PS/2 connection |
| Keyboard driver | Uninstall and reinstall the keyboard driver |
| Keyboard sleep key | Ensure the sleep key on the keyboard is configured correctly |
| Operating System | Update to the latest version or service pack |
| Power Management settings | Enable "Allow this device to wake the computer" in the Power Management tab of the Keyboard control panel item |
| Bluetooth devices | May be unable to wake the computer from sleep; consider using a wired connection |
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What You'll Learn

Check BIOS settings
The BIOS (Basic Input/Output System) settings can significantly impact how your computer wakes from sleep. Some BIOS configurations may prevent proper wake-up or cause the computer to enter sleep mode prematurely.
To access the BIOS setup, you usually need to press a specific key, such as F2 or DEL, during startup. This will allow you to check and adjust power management settings and sleep mode settings, potentially resolving wake-up issues.
In the BIOS setup, you should ensure that the 'Allow this device to wake the computer' option is enabled for your keyboard. This setting is typically found under the "Power Management" or "Power" tab in the BIOS settings.
Additionally, if you are using a wireless keyboard, make sure that the USB port is selected as a wake-up device in the BIOS. Some BIOS configurations may also have a setting called "Wake on USB" or a similar option, which you can enable to allow USB devices to wake the computer.
If you are using a Bluetooth keyboard, ensure that your wireless devices are set to 'Allow this device to wake the computer' in their power management settings. Keep in mind that some laptop manufacturers do not allow Bluetooth devices to wake the computer from sleep mode due to power consumption requirements.
By adjusting these BIOS settings, you should be able to resolve issues related to waking your PC from sleep mode using your keyboard.
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Enable 'resume from S3/S4/S5'
To enable resume from S3/S4/S5, you need to check if your hardware supports this mode. To do this, try lighting some of the Caps/Num/Scroll-Lock lights and put your PC into standby. If the lights go off, your motherboard or keyboard does not support this mode. Your keyboard may require more power than your motherboard supplies in standby mode. It is also possible that your motherboard resets your keyboard before turning it off, so the keyboard cannot detect if it is connected to a PS/2 or USB port.
If your hardware does support this mode, you need to enable the "USB wake-up from S3/S4" function. To do this, press the Delete key in the POST screen to go to CMOS > Advanced > Power Configuration. Set this function to "Enabled". You will also need to set JSUBV1 and JUSBV2 to pin 2-3 to provide 5V standby power to USB devices for resume.
If you are using a PS/2 keyboard, you can enable resume from S4/S5 by pressing the Delete key in the POST screen to go to CMOS > Advanced > SuperIO Configuration > Keyboard PowerOn. Set this function to "Enabled". Save the CMOS setting and make sure the system reboots once to the POST screen, then use the power switch to turn off system power.
Additionally, you may need to install the latest chipset drivers for your motherboard. If your motherboard is from Biostar, you can refer to their support page for more information.
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$12.74

Check keyboard is configured to wake PC
If your keyboard isn't waking your PC from sleep mode, there are a few things you can check to ensure it's configured correctly.
First, check that your keyboard is working properly overall. If it's not responding when you're trying to wake your PC from sleep, it may not be working at all.
Next, you should check your PC's power plan settings. Type "Control Panel" into the Start menu, then head to Power Options and click "Change plan settings" to the right of your current plan. From there, choose "Change advanced power settings" and expand the USB settings. Change the USB selective suspend setting to "Disabled" and hit OK. This will prevent your system from shutting off USB ports to save power, which should help it wake from sleep mode with your keyboard more reliably.
Now, check your keyboard's power management settings. Right-click on the Start Button, or press Win + X, to open the Power User menu. Select Device Manager. You'll see a list of categories for the devices connected to your PC. Click the arrow next to "Keyboards" and double-click each entry in turn. On each entry's Power Management tab, make sure that the "'Allow this device to wake the computer' box is checked". Click OK when done.
If you're using a Bluetooth keyboard, your computer might not be receiving Bluetooth signals while it's asleep. You can try updating your Bluetooth driver or getting a newer Bluetooth adapter with better power management.
If you're still having issues, your hardware may not support waking the computer from sleep, or you may not have the proper drivers installed. You can check for updated drivers and install them if necessary.
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Use TeamViewer Remote
TeamViewer Remote has built-in Wake-on-LAN (WoL) support, which allows you to wake up a computer directly via its public IP address. This is useful if you have a fixed, static IP or if your router has a public domain address with the help of a dynamic DNS provider. Alternatively, if the computer you want to connect to does not have a public IP address, you can wake it up by sending a message via another computer on its network. This second computer acts as a "middleman" to forward the wake-up request to the remote computer.
To use WoL, the remote computer must have its WoL settings enabled. Depending on the device type, WoL set-up on a PC may require configuring the device's BIOS (Basic Input/Output System). This usually involves the following:
- Press the F2 key (or the equivalent) to access the BIOS setup.
- Open the Power tab.
- Activate the Wake-on-LAN option.
- Save and exit the BIOS set-up.
- Start the computer.
- In the Windows search, type "Device Manager", then select "Device Manager" from the menu.
- Under "Network adapters", right-click your network card and click "Properties".
- Go to the "Power Management" tab.
- Activate the "Allow this device to wake the computer" option.
Once the target device is in wake mode, TeamViewer Remote gives you full control of it, including the ability to switch it back into sleep mode when any task is complete.
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Check power settings
If your computer is not waking up from sleep mode by pressing any key on your keyboard, you may need to check and adjust your power settings.
Windows PC
If you are using a Windows PC, you can try the following:
- Open the Start menu, search for "Device Manager," and find the device in the resulting list. Right-click on the device, select Properties, and open the Power Management tab. Verify that the "Allow this device to wake the computer" option is enabled. Click OK to save the changes.
- If your computer is still not waking up from sleep mode, you can try entering the BIOS setup by pressing a specific key (usually Delete or F2) during the boot process. In the BIOS, you can disable USB waking or network wakeup options, which may be causing the issue.
- If you are using a laptop, you can change the Power settings in Windows to prevent it from going into Sleep mode when plugged in. This is because some laptops do not allow Bluetooth devices to wake the computer due to power consumption requirements.
Dell Computer
If you are using a Dell computer, you can try the following:
- Go to Start > Settings > System > Power & Battery > Screen and Sleep. In the Sleep section, you can select how long you want your device to wait before going to sleep when you're not using it. Adjusting this setting may help resolve the issue.
- Additionally, you can select the power mode to optimize your computer for performance or power efficiency. This may involve changing settings such as when the screen turns off and when the computer enters sleep mode.
Other Troubleshooting Tips
- Check if your computer supports Advanced Configuration and Power Interface (ACPI). ACPI is necessary to take full advantage of power management features in Windows. If your computer does not support ACPI, you may need to press the power button to wake it up.
- If you are using a Bluetooth device, such as a keyboard or mouse, it may be unable to wake the system. Try using a non-Bluetooth device or the embedded keyboard on your laptop to see if that makes a difference.
- If your computer has a Sleep key on the keyboard, ensure that pressing it does not activate Sleep mode. This issue has been known to occur on older versions of Windows Vista.
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Frequently asked questions
Press any key on your keyboard. If this does not work, press the power button to wake up the computer.
Your keyboard may not be configured to wake your computer when you press a key. You can change this by opening the Keyboard control panel item, clicking the Hardware tab, then clicking Properties, followed by Change Settings, and Power Management. Check that "Allow this device to wake the computer" is enabled.
Check your BIOS settings. You can access the BIOS settings by pressing the Delete key when restarting the PC, as soon as the logo appears on the screen.
BIOS stands for Basic Input/Output System. It is a type of firmware stored on the computer's motherboard.
Yes, the solutions above should work for laptops. If you are unable to open the lid of your laptop, you can change the Power settings in Windows to not go into Sleep mode when plugged in.



























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