Colin Snow
Brother printers are well-known for their user-friendly interface and efficient printing services. However, sometimes users experience issues with their Brother printer going into Deep Sleep mode, which can be frustrating when you need to print something urgently. Deep Sleep mode is a power-saving feature that kicks in after the printer has been idle for a certain period of time, and it can sometimes cause problems when trying to wake the printer up again. In this article, we will discuss some troubleshooting steps to wake your Brother printer from Deep Sleep mode and get it printing again.
How to Wake a Brother Printer from Deep Sleep Mode
| Characteristics | Values |
|---|---|
| How to set up Sleep Mode | Press Menu and choose General Setup => Ecology => Sleep Time. |
| How to adjust Sleep Mode | Use the dial pad to enter the number of minutes the machine is idle before it enters Sleep Mode. You can enter 00 to 99. |
| How to wake the printer | Press the "Go" button to wake up the printer to Ready mode. |
| Troubleshooting | Check if the printer is powered, connected to the computer, and if the printer drivers are installed correctly. |
| Troubleshooting | If the printer is still not waking up, turn off the printer and turn it back on. Then send a print while it's in ready mode. |
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What You'll Learn
Troubleshooting a Brother printer stuck in deep sleep mode
If your Brother printer is stuck in deep sleep mode, there are several troubleshooting steps you can take to try and wake it up. Firstly, it's important to understand how your printer entered deep sleep mode. If the printer is in sleep mode and does not receive any jobs for a certain length of time, it will automatically enter deep sleep mode. This length of time is based on your specific model and settings.
To wake your Brother printer from sleep mode, you can try the following methods:
- Press the "Go" button: On some Brother printer models, pressing the "Go" button will wake up the printer and take it to Ready mode.
- Adjust the Sleep Time settings: You can adjust the Sleep Time settings to determine how long the printer is idle before it enters Sleep Mode. To do this, press Menu and choose General Setup => Ecology => Sleep Time. Enter the desired number of minutes (between 00 and 99) and follow the on-screen instructions to confirm the change.
- Check paper tray and error messages: Ensure that there is paper in the tray and check the machine's display or LEDs for any error messages. Clear any error messages and try printing again.
- Update firmware: If you are unable to print after the machine has entered deep sleep mode, it is recommended to update the firmware for your machine. Make sure both your Brother machine and your wireless router/access point use the latest firmware.
- Uninstall and reinstall software: If the above steps do not work, try uninstalling and reinstalling the Brother software. Click on \"Brother Utilities," select your model, click on "Tools," and then "Uninstall." Follow the on-screen instructions to complete the uninstallation and restart your computer. Then, reinstall the software and attempt to print again.
If none of these troubleshooting steps work, you may need to contact Brother's customer support for further assistance.
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Adjusting sleep time settings
Adjusting the sleep time settings on your Brother printer allows you to control how long the device remains idle before it automatically enters Sleep Mode to reduce power consumption. This feature is customizable, allowing you to set the timer for how long the printer will be in Sleep Mode and how many minutes of inactivity are required before it enters this mode.
To adjust the Sleep Mode settings on your Brother printer, follow these steps:
- Press "Menu" on the printer's control panel.
- Navigate to "General Setup" and select "Ecology".
- Choose "Sleep Time".
- Use the dial pad to enter the desired number of minutes of inactivity before the printer enters Sleep Mode. You can set this between 00 and 99 minutes.
- Press the "START" and "OPTIONS" keys simultaneously. The LCD screen should display "Sleep Mode: On".
- Press the "UP" or "DOWN" arrow key to select "Off".
- Press the "OK" key to confirm your selection.
- Press the "STOP/EXIT" key to exit the menu and return to the main screen.
Additionally, you can set your printer to Auto (Intelligent Sleep Mode), which automatically adjusts the timeout setting based on how frequently you use the printer. Alternatively, you can choose the "Printer Default" setting, which resets the timeout to the specific time set at the factory, which is typically 5 minutes.
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How to wake a Brother printer from sleep mode
If your Brother printer is stuck in sleep mode, there are several troubleshooting methods you can try to wake it up. Firstly, check if your printer is powered on and connected to your computer. Verify that the printer drivers are installed correctly and set as the default printer on your device. If these basic checks do not resolve the issue, you can try adjusting the sleep mode settings.
To adjust the sleep mode settings, follow these steps:
- Press "Menu" and choose "General Setup."
- Navigate to "Ecology" and then "Sleep Time."
- Use the dial pad to enter the number of minutes of inactivity before you want the printer to enter sleep mode. You can set this between 00 and 99 minutes.
- Press the "START" and "OPTIONS" keys simultaneously until the LCD displays "Sleep Mode: On."
- Press the "UP" or "DOWN" arrow key to select "Off."
- Press the "OK" key to confirm your selection.
- Press the "STOP/EXIT" key to return to the main menu.
If your printer is in deep sleep mode and the above steps do not work, you may need to restart your printer. Turn it off and then on again, and then send a print job while it is in ready mode.
Additionally, you can try the following:
- Open the Printer Properties from the Printers folder.
- Click on the "Ports" tab.
- Click "Add Port" and log in with admin rights if prompted.
- Select "Standard TCP/IP Port."
- Click "New Port" and follow the Standard TCP/IP Printer Port Wizard instructions.
- Type the Brother machine's IP address when prompted.
- Attempt to print a document or test page.
If you continue to experience issues with your Brother printer waking up from sleep mode, you may need to seek further assistance from Brother's customer support or refer to specific model instructions.
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Checking for printer errors
If your Brother printer is in sleep mode, you can wake it up by pressing the "Go" button, which will wake up the printer and put it in Ready mode. You can also go to the Settings and adjust the Sleep Mode settings by changing the Sleep Time, which determines how long the printer is idle before it enters Sleep Mode.
If your Brother printer is not printing, there are several things you can check to identify and resolve the issue. Firstly, check if the LED indicator is blinking in red. This indicates that an error has occurred. Next, check if the media roll compartment cover is open. If it is, simply close it. Also, check if the media roll is installed correctly and if there is enough roll remaining. If not, install a new media roll. Ensure that the roll guides are touching the side of the media roll and adjust them if necessary.
If you are printing over a network, there may be specific problems associated with that. Check for possible problems when printing over a network. Additionally, if you are printing via Bluetooth, there could be connection issues. Try reconnecting your computer or mobile device to the printer via Bluetooth.
If your Brother printer is connected to a Windows computer and has entered Deep Sleep mode, you can try the following:
- Check the machine's display or LEDs for any error messages and clear them.
- Ensure there is paper in the tray.
- Find your Brother machine's IP address and check if it is valid for your network.
- Open the Printer Properties and click on the Ports tab.
- Click "Add Port" and select "Standard TCP/IP Port".
- Type the Brother machine's IP address as the Printer Name or IP Address.
- Attempt to print a document or a test page.
If the issue persists, try uninstalling and reinstalling the Brother software and firmware.
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Updating printer firmware
Updating your Brother printer's firmware is important to ensure it is functioning correctly and to prevent issues with network connectivity loss. Here is a step-by-step guide on how to update your printer's firmware:
Locate the Firmware Update Tool:
Firstly, you need to find and access the Firmware Update Tool. This tool is specifically designed to update your Brother machine's firmware. You can download it from the official Brother website or support page. Make sure to download the correct version for your specific printer model.
Prepare for the Update:
Before initiating the update, ensure that your printer is properly connected to your computer or network. Check that the printer drivers are installed correctly and set as the default printer. It is also recommended to have your printer powered on and in Ready mode, not Sleep mode.
Run the Firmware Update Tool:
Once you have downloaded the Firmware Update Tool, open the tool and follow the on-screen instructions to update your printer's firmware. The specific steps may vary depending on the tool's interface and your printer model. Make sure to carefully read and follow any instructions or prompts that appear during the process.
Complete the Update:
After initiating the update, the Firmware Update Tool will guide you through the process. It may involve connecting your printer to the computer using a USB cable or updating the printer's settings directly through the network. Again, the specific steps will depend on your printer model and the Firmware Update Tool's instructions.
Verify the Update:
Once the firmware update is complete, it is important to verify that the update was successful. Try printing a test page or a document to ensure that your printer is functioning correctly. If the issue persists, you may need to repeat the firmware update process or seek further troubleshooting steps.
By following these steps, you can update your Brother printer's firmware, ensuring that it is running the latest version and optimizing its performance and connectivity. Remember to always refer to the official Brother support resources for specific instructions and tools related to your particular printer model.
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Frequently asked questions
Try pressing the "Go" button to wake up the printer and put it in Ready mode. If this doesn't work, you can try restarting your printer and sending a print while it's in ready mode. If the problem persists, you may need to adjust your Sleep Mode settings.
First, press Menu and choose General Setup => Ecology => Sleep Time. Then, use the dial pad to enter the number of minutes the machine is idle before it enters Sleep Mode. You can enter any number between 00 and 99. Finally, press the START and OPTIONS keys simultaneously, then press the UP OR DOWN ARROW key to choose Off.
First, open the Printer Properties from within the Printers folder. Then, click the Ports tab, click Add Port, and select Standard TCP/IP Port. Next, click New Port, type in your Brother machine's IP address, and click Next. Finally, attempt to print a document or test page.
