Colin Snow
If your Brother HL-L2340DW printer is in deep sleep mode, it will not respond to print jobs or pressing buttons. To wake the printer from deep sleep, you can try opening and closing the front cover, turning the printer off and on, or changing your Wi-Fi connection back to the correct network. If you installed your printer using AirPrint, you will need to wake the printer by lighting up the printer screen before sending a print job. If you are using a Windows-based computer, you may need to download and install the Full Driver and Software Package for your printer model.
How to wake a Brother HL-L2340DW printer from deep sleep mode
| Characteristics | Values |
|---|---|
| Default sleep timer | 3 minutes |
| Display when in sleep mode | 'Sleep' |
| Display when in deep sleep mode | 'Deep Sleep' |
| Wake-up methods | - Press the 'Go' button - Open and close the front cover - Change to the correct WiFi connection - Open printer screen by pressing any button or tapping the touchscreen (if installed with AirPrint) - Send a print job from a tablet |
| Troubleshooting methods | - Check if the printer is listed in the Printer Properties - Install or reinstall the MFL-Pro Suite using the "Full Driver and Software Package" - Uninstall the Brother software |
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What You'll Learn
Resetting the WiFi connection
If your Brother HL-L2340DW printer is not waking up from deep sleep, there are several methods you can try to reset the WiFi connection.
Firstly, check your WiFi settings to ensure your printer is connected to the correct network. If it has connected to the wrong network, simply changing the WiFi settings to the correct network may wake the printer and enable it to print immediately.
If this does not work, try opening and closing the front cover of the printer where the toner is located. This method has proven successful for some users.
You could also try turning the printer off and on again. This is a common solution for printers that are not responding, and it may help to reset the WiFi connection.
If you are using a Windows-based computer, it is possible that Windows has installed a 'Built-in Driver' if you did not install the Full Driver and Software Package for your printer model. These built-in drivers often do not have the ability to wake the printer from deep sleep, so you should download and install the Full Driver and Software Package.
Additionally, if you are using AirPrint, you will need to "wake" the printer by lighting up the printer screen before sending a print job. You can do this by pressing any button or tapping the touchscreen, depending on your model. However, it is important to note that AirPrint does not have the ability to wake the printer from deep sleep mode.
Finally, if none of these methods work, you can try reinstalling the software. First, uninstall the Brother software by opening Brother Utilities, selecting your model from the dropdown list, clicking on Tools, and then clicking on Uninstall. Once you have uninstalled the software, restart your computer and then install or reinstall the MFL-Pro Suite using the "Full Driver and Software Package" from the Brother website or a compatible CD. Once the installation is complete, attempt to print a document or test page to check if the issue has been resolved.
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Opening and closing the front cover
If you are having trouble waking your Brother HL-L2340DW printer from sleep mode, one method you can try is opening and closing the front cover. This method has been reported to work by some users of the Brother HL-L2305W printer model.
To do this, simply locate the front cover of your printer, which is where the toner is stored. Then, gently open the cover and close it again. This action may be enough to trigger the printer to wake up from sleep mode.
It is important to note that this method may not work for all users or printer models. Some users have reported that even after trying this method, their printer still indicated that it was in sleep mode. Additionally, it is worth trying other basic troubleshooting methods, such as pressing the "Go" button or any other buttons on the control panel, as this can also wake some printer models from sleep mode.
If your printer is consistently failing to wake from sleep mode, there may be other underlying issues or technical problems. In such cases, it is recommended to consult the printer's user manual or seek further assistance from the manufacturer's customer support or a technical expert.
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Turning the printer off and on
If your Brother HL-L2340DW printer is in deep sleep mode, turning the printer off and on again is one way to wake it up. This can be done by pressing the power button to turn it off, waiting a few seconds, and then pressing the power button again to turn it back on.
On some Brother printer models, opening and closing the front cover where the toner is located can also help wake the printer from sleep mode.
If you are using a Windows-based computer, the issue may be caused by the lack of a Full Driver and Software Package for your printer model. In this case, Windows may have installed a 'Built-in Driver' that does not have the ability to wake the printer up from deep sleep mode. It is recommended that you download and install the Full Driver and Software Package for your specific printer model from the Brother support website.
Additionally, if you are using Wi-Fi to connect to your printer, ensure that it is connected to the correct Wi-Fi network. Changing to the right network might be enough to wake the printer and allow it to print immediately.
If none of these solutions work, you may need to uninstall and reinstall the Brother software. You can do this by clicking on Brother Utilities, selecting your model from the dropdown list, clicking on Tools, and then clicking on Uninstall. After uninstalling, you can reinstall the software by downloading the "Full Driver and Software Package" from the Brother support website or using a compatible CD if available.
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Updating the firmware
Firstly, ensure that your printer is turned on. If you are connecting via USB, make sure the cable is directly connected to your machine and your computer. Wired network users should check that the network cable is connected to the machine and the router. Wireless network users need to ensure that their computer is connected to the same wireless network as the printer.
Next, you may need to temporarily disable any anti-virus software and firewall software. This is because, in some cases, a firewall or security application may be blocking your Brother machine's communication.
Then, visit the Brother website to download the latest firmware update for your specific printer model. You can find this by searching for your printer model on the website and navigating to the 'Downloads' or 'Support' section. Ensure that your operating system is supported by Brother for this printer model.
Follow the on-screen instructions to install the firmware update. This may involve running an installer package and restarting your printer and computer.
Finally, attempt to print a document or a test page to ensure that your printer and driver are working correctly after the firmware update. If you continue to experience issues, you may need to adjust your sleep time settings or refer to Brother's support pages for further troubleshooting steps.
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Reinstalling the MFL-Pro Suite
To wake a Brother HL-L2340DW printer from deep sleep, you will need to attempt to print a document or a test page. If the document or test page prints, your printer and driver are working correctly. If not, cancel the print job from the queue and uninstall the Brother software.
Now, to reinstall the MFL-Pro Suite:
- Close all other applications before beginning the reinstall process.
- Log in with administrator rights.
- Follow one of the following options, depending on your operating system:
- Windows 7 or earlier: Click (Start) → (All) Programs → Brother → Brother Utilities. If your software version doesn't include Brother Utilities, access the uninstaller by clicking (Start) → (All) Programs → Brother → MFL-Pro Suite or [Model Name] → Uninstall.
- Windows 8, 8.1, or 10: Click Brother Utilities.
- Select your model from the dropdown list if it is not already selected.
- Click "Tools".
- Click "Uninstall".
- Click "OK" if you receive the uninstaller window.
- Click "OK" if you are prompted to confirm the uninstall procedure.
- Select "Yes, I want to restart my computer now", and then click "Finish".
- Install or reinstall the MFL-Pro Suite using the "Full Driver and Software Package", which can be downloaded from https://support.brother.com.
- If a compatible CD is available for your operating system, you may install the MFL-Pro suite software using it instead of the download.
- Once the installation completes, attempt to print a document or a test page.
- If the document or test page prints, your printer and driver are working correctly.
- If the document or test page does not print, a firewall or security application may be blocking your Brother machine's communication.
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Frequently asked questions
Try pressing the "Go" button to wake up the printer. If that doesn't work, turn the printer off and on again.
If your printer is connected to WiFi, it may have changed to a different network. Change back to the correct WiFi connection to wake up your printer.
Try opening and closing the front cover where the toner is.
If your printer was installed using AirPrint, you will be required to "wake" the printer by lighting up the printer screen before sending a print job. AirPrint does not have the ability to "wake" the printer up from Sleep or Deep Sleep Mode.
On a Windows-based computer, if you have not installed the Full Driver and Software Package for your printer model, Windows will often install a "Built-in Driver". These drivers often do not have the ability to wake the printer up from Sleep or Deep Sleep. Follow the steps listed on the Brother website to download and install the Full Driver and Software Package.
