Colin Snow
Sleep Number beds are designed to offer users a personalized sleep experience. The Sleep Number remote is an essential component of these beds, allowing users to adjust the firmness of the mattress and control additional features such as the FlexFit adjustable base. The remote can be paired with the mattress through a simple setup process, and for certain models, the SleepIQ app can be used as an alternative to the remote for added convenience. With the remote, users can find their ideal sleep setting by adjusting the firmness of the mattress to their preference. This is done by first pressing the Right/Left or Side button and then accessing the Settings menu to initiate the process of finding their Sleep Number.
Characteristics and Values of a Sleep Number Controller
| Characteristics | Values |
|---|---|
| Control | Firmness of the mattress and additional features like FlexFit adjustable base |
| Connection | Needs to be connected to the mattress, with the bed plugged in and the connections to the pump secure |
| Setup | After inserting batteries, the remote guides through the connection process |
| Use | Press the "Right/Left" or "Side" button to indicate the side of the bed, then press "Menu" to access the main menu and select "Settings" to find your Sleep Number |
| Adjustments | Press the "Head/Feet" button to choose the portion of the bed to adjust, then use the up/down arrows to raise/lower the mattress; save a position as a favorite by pressing the "Star" button |
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What You'll Learn
How to pair your Sleep Number remote with your base
To pair your Sleep Number remote with your base, you must first ensure that your adjustable base is plugged in. Next, press and release the "Learn" button on the side of your adjustable base power box. You will see a red light appear on the power box. Simultaneously, press and hold the "Raise Head" and "Flat" buttons on your remote for 10 seconds, releasing them once the power box LED starts flashing slowly and then rapidly.
If you are using a Sleep Number Smart Bed with a FlexFit™ adjustable smart base, you will need to follow a slightly different process. First, navigate to the Settings menu on your remote and select "Pair Bed". Then, press and hold the favourite button on the side of your adjustable base for 5 seconds until it starts flashing blue, and then release. If successful, the Bluetooth icon in the top left corner of your remote screen will go from blinking to solid.
For a DualTemp™ Layer Remote, start by unplugging the DualTemp Layer power cord from the wall outlet. Insert 2 AA batteries into the back of the remote, ensuring that the positive side is facing the bottom of the remote. Within 60 seconds, plug in the first fan and follow the prompts on the remote. If the remote fails to sync, check that the power cord is securely connected to the fan, power supply brick, and the wall outlet. Try steps 2-4 again.
If you are pairing two DualTemp remotes on the same bed, set the first remote down and wait 5 minutes before pairing the second remote and fan. Repeat steps 3-5 on the second side.
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How to use the Sleep Number app
To use the Sleep Number app, you will need a compatible Apple or Android mobile device with the latest software. You can download the app by tapping the App Store or Google Play Store on your home screen and searching for 'Sleep Number'.
The Sleep Number app offers personalized insights and control over your smart sleep solutions. You can use the app to access your Sleep Number Rewards account, where you can learn about sleep, refer friends, access exclusive benefits, and earn free bedding. The app also lets you sync with health and fitness apps and participate in research studies to advance sleep and health science. You can track orders, manage deliveries, and check your smart bed connectivity and troubleshooting if needed.
The app provides you with a SleepIQ score each morning, allowing you to compare your sleep to your average and see if you're improving. It also helps you understand your circadian rhythm by learning your sleep schedule over seven days and suggesting your ideal bedtime and wake time. You can also view your average heart rate, heart rate variability, and breath rate.
Additionally, the Sleep Number app offers a preview of your snoring and breathing irregularities and allows effortless navigation to the BreatheIQ app. You can see your personal sleep trends over time by day, week, month, and year, along with personalized insights to enhance your sleep quality. The app also includes a SmartTemp program for personalized temperature control to help you sleep more restfully.
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How to connect the remote to your mattress
To connect your Sleep Number remote to your mattress, you must first ensure that your remote has fresh batteries. Then, within the remote, navigate to the Settings menu and select "Pair Bed".
Next, locate the "favourite" button on the side of your adjustable base. Press and hold this button for about 5 seconds, until the light starts to flash blue, and then release. If you are unable to locate the "favourite" button, you can instead locate the "Pair" button on your pump, which is located to the right of the white air hose. Press and hold this button until the second LED starts to blink, and then release.
Now, follow any prompts on the remote. If pairing is successful, the Bluetooth icon in the top left corner of the remote screen will go from blinking to solid. It is important to note that you should not set the remote down until this process is complete, as the screen will go to sleep and you will have to start over.
If the remote is unable to pair after 3 attempts, remove the batteries from the remote for 10 seconds, re-insert them, and try the pairing process again.
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How to find your Sleep Number setting
Finding your Sleep Number setting allows you to adjust your Sleep Number bed to your body for a personalised sleep experience. The number you choose will determine how firm or soft your bed will feel. Your Sleep Number setting will be a number between 1-100, with a higher number indicating a firmer mattress. Most people have a Sleep Number between 30 and 60.
There are two main ways to find your Sleep Number setting. Firstly, you can visit a Sleep Number store and work with a sales representative to identify your setting. They will help you find your ideal setting and suggest mattress models and options that may suit you. Secondly, you can find your Sleep Number setting at home using your Sleep Number bed and the remote that comes with it. You can also use the SleepIQ® app.
To find your Sleep Number setting at home, lie down on your bed in your preferred sleeping position. Adjust your pillow so it feels comfortable. Next, push the “L” or “R” button on your Sleep Number remote to select your side of the bed. You can also set the Sleep Number to 100, which is the firmest setting, and then adjust the number down until you feel comfortable. If you prefer a softer setting, you can start at the default setting of 20 and work your way up. Take note of how your neck, shoulders, hips, and back feel as the mattress firmness changes. The optimal goal is to find a Sleep Number that offers full-body alignment and support.
Once you have found your preferred Sleep Number setting, press ""Enter" or "Stop" on your remote or app. The setting will automatically save. It is recommended that you sleep at your Sleep Number setting for two to five nights. If you are still uncomfortable, you can adjust the number up or down by five.
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How to adjust your bed's height
The height of your bed will vary based on the Sleep Number mattress and base combination you choose. The overall height of your bed can be found by adding the mattress profile to the height of your base or furniture. Mattress profile heights vary by model, and the profile height is measured by laser at the centre of the mattress at its fullest Sleep Number setting.
If you are using Sleep Number upholstered furniture and headboards, it is recommended to use the standard height setting. Modular base legs are an alternative to a bed frame and can be purchased separately. Headboard and footboard brackets are also available to buy.
The Sleep Number app can be used to adjust the height of your bed. Open the app and tap 'Smart Bed' > 'FlexFit Base'. You can then select from the preset options or adjust the base up or down.
If you are placing your base inside a bed frame, you will need to measure your furniture to determine the leg height required to fit inside. If there is a ledge for slats attached to the inside of your furniture's side rails, select the height option that gives you enough clearance for the bottom of the base surround.
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Frequently asked questions
First, check that your bed is plugged in and that the connections to the pump that controls the bed are secure. Then, insert the required batteries into the remote (two AA for the Sleep Number 360 smart bed remote, or a nine-volt battery for the Innovation Series remote). The remote will then guide you through the connection process.
Lie down on your side of the bed in your usual sleep position and press the Right/Left or Side button on the remote. Then, press the "Menu" button, followed by "Settings", and select "Find Your Sleep Number". The remote will guide you through the process of finding your ideal setting.
Yes, you can save a position as a favorite by pressing the "Star" button or holding down the button at the top of the remote.
Yes, if you have a FlexFit adjustable base, you can adjust the height of your bed using the controller. Press the "Head/Feet" button to choose the portion of the bed you'd like to adjust, and then use the up and down arrows to raise or lower the mattress.
If your bed didn't come with a remote, it is likely that it is controlled via the SleepIQ app.
