Miya Pearson
If your iPhone is unresponsive, you can force restart it without losing any data. This process is known as a soft reset. The steps to perform a soft reset vary depending on the model of your iPhone. For example, for iPhone 15 and older models, press and hold the Sleep/Wake button and the Lower volume button. On the iPhone X and later models, the Sleep/Wake button is on the right side of the phone. If you have an iPhone 8 or older, you can simply hold down the Sleep/Wake button until the slider appears and then drag the power-off slider. If your Sleep/Wake button is broken or stuck, you can try using the Assistive Touch feature to restart your iPhone.
How to Soft Reset your iPhone without the Sleep Button
| Characteristics | Values |
|---|---|
| iPhone 16 or earlier | Press and release the Volume Up button, then press and release the Volume Down button, then press and hold the Side button until the Apple logo appears |
| iPhone 7 | Press and hold the Volume Down and Side buttons until the Apple logo appears |
| iPhone 6 or earlier | Press and hold the Side and Home buttons until the Apple logo appears |
| iPhone 5 | Plug the phone in to charge, or use the "reset network settings" option in Settings > General > Reset |
| iPhone 4 or 4S | Enable Assistive Touch in Settings > General > Accessibility > Assistive Touch, then tap the dark circle to open the Assistive Touch menu and tap and hold the Lock Screen icon |
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What You'll Learn
- -general->-reset'>Use the 'reset network settings' option in Settings > General > Reset
- Enable Assistive Touch via Settings > General > Accessibility > AssistiveTouch
- Use the 'Update or Restore' function in iTunes or Finder
- Force restart by pressing and holding the volume and side buttons
- Restart by pressing the volume up, volume down, then the power button
-general->-reset'>Use the 'reset network settings' option in Settings > General > Reset
Resetting your iPhone's network settings can be a great way to fix internet and connectivity issues, such as Wi-Fi problems, iMessage not working, or your iPhone not syncing. This method is generally risk-free and preferred by many users.
To reset your iPhone's network settings, go to Settings > General > Reset. From here, you'll be able to select the 'Reset Network Settings' option. You will be asked to confirm the operation by tapping 'Reset Network Settings' twice.
After resetting your network settings, you'll need to set up your network connections again. This includes Wi-Fi passwords, virtual private networks, cellular settings, and even Bluetooth settings. You'll also need to re-enter any custom settings, such as metered connections and changing DNS on Wi-Fi networks, as these will be lost after the reset.
It's a good idea to try some fixes specific to the problem you're experiencing before choosing to reset your network settings. However, if you're experiencing persistent issues, resetting your network settings is a great option to get your iPhone working smoothly again.
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Enable Assistive Touch via Settings > General > Accessibility > AssistiveTouch
If you want to soft reset your iPhone without using the sleep button, you can do so by enabling Assistive Touch. This feature simplifies everyday tasks on your iPhone by removing the need for physical buttons. For example, you can use Assistive Touch to access Siri, lock or rotate your screen, adjust the volume, and more.
To enable Assistive Touch, go to Settings > General > Accessibility. From there, scroll down to find Assistive Touch and turn it on. You will know it's on when you see a white icon with an overlay appear on your screen.
If you want to assign specific functions to Assistive Touch, such as a single-tap, double-tap, or long press, go to Settings > Accessibility > Touch > AssistiveTouch. Here, you can customise how you use the feature.
Once Assistive Touch is enabled, you can use it to soft reset your iPhone without the sleep button. To do this, press and hold either volume button and the side button at the same time until the power-off slider appears. Then, drag the slider and wait 30 seconds for your device to turn off. To turn your device back on, press and hold the side button until the Apple logo appears.
It's important to note that forcing a restart is different from a normal restart and should only be done if your iPhone is unresponsive or frozen. A normal restart is always the best first step, and it's a more straightforward process that won't erase your data.
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Use the 'Update or Restore' function in iTunes or Finder
If all else fails, you can use the Update or Restore function in iTunes or Finder to reset your iPhone. This method is a last resort when your iPhone is unresponsive or failing to start up. Here's how to do it:
First, you'll need to put your iPhone into recovery mode. The steps to do this will vary depending on your iPhone model. For models with Face ID, press and release the Volume Up button, then press and release the Volume Down button. Next, press and hold the button on the top edge until your iPhone restarts in recovery mode. If you have an iPhone 8 or later, press and release the Volume Up button, then press and release the Volume Down button. Finally, press and hold the button on the right side until your iPhone boots into recovery mode.
If you have an iPhone 7 or 7 Plus, press and hold the top button (or the right-side button on some models) and the Volume Down button simultaneously. Once your iPhone is in recovery mode, you'll see the recovery mode screen on your device. Now, you can proceed to use iTunes or Finder to restore or update your device.
If you're using Finder, click on your iPhone's name in the left panel under "Locations." If you're using iTunes, click the button with the iPhone icon near the top-left corner of the app, to the right of the drop-down menu. In iTunes or Finder, choose to Update or Restore your device. Updating your device will allow you to keep your data, while restoring will erase everything on your phone.
Remember, this method should be used as a last resort when other methods, such as a soft reset or force restart, have failed to work. It's always a good idea to try simpler troubleshooting steps first before performing a full update or restore.
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Force restart by pressing and holding the volume and side buttons
If your iPhone is unresponsive, you can force restart it by pressing and holding the volume and side buttons. This method is different from a normal restart, which is the first thing you should try. However, if your phone is completely unresponsive, a force restart may be your only option.
The steps to force restart your iPhone vary depending on the model. For the iPhone 16 and later models, quickly press and release the volume up button, then do the same for the volume down button, and then press and hold the side button until the Apple logo appears.
If you have an iPhone 7 or 7 Plus, press and hold the volume down button and the side button for 10 seconds. If your iPhone has a sleep/wake button instead of a side button, press and hold the sleep/wake button and the volume down button until the Apple logo appears.
For the iPhone 6, 6S, or earlier models, press and hold the sleep/wake button and the home button for 10 seconds. If your iPhone doesn't have a side button, you can press and hold the sleep/wake button and the home button until the Apple logo appears.
If your iPhone still won't restart after following these steps, try charging it for an hour and then try again. If that still doesn't work, you may need to take it to an Apple Store or authorized service provider for further assistance.
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Restart by pressing the volume up, volume down, then the power button
If you have an iPhone 8 or newer, you can restart it by pressing the volume up, volume down, and then the power button. Here's how to do it:
First, press the volume up button and release it quickly. Then, press the volume down button and release it quickly as well. Finally, press and hold the power button (also known as the Sleep/Wake button) on the right side of your iPhone. Keep holding the power button until you see the Apple logo on the screen. Once your iPhone restarts, you can release the button.
If your iPhone is not responding to the above steps, you may need to force a restart. This is different from a normal restart as it will not give you the option to slide to power off. To force restart your iPhone, press and hold the volume down button and the power button simultaneously until the Apple logo appears.
If you have an older iPhone model, such as the iPhone 6 or earlier, the steps to restart may vary slightly. Instead of pressing the volume buttons, you may need to press and hold the power button and the home button simultaneously until the Apple logo appears.
In some cases, if your Sleep/Wake button is broken or stuck and you're unable to perform the above steps, there are a few alternative methods to restart your iPhone. One method is to enable Assistive Touch by going to Settings > General > Accessibility > AssistiveTouch and turning it on. This will add a small dark square with a circle in the middle on your screen. Tap on this circle to open the AssistiveTouch menu, then tap Device, and finally, hold the Lock Screen icon. This will bring up the Power-Off slider, allowing you to turn off your iPhone. To turn it back on, simply press and hold the power button until the Apple logo appears.
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Frequently asked questions
If your Sleep/Wake button is broken or stuck, you can restart your iPhone 4S by going to Settings > General > Accessibility > AssistiveTouch. Turn on AssistiveTouch by tapping it. Tap the dark square with a circle in it, then tap Device and touch and hold the Lock Screen icon. This will bring up the Power-Off slider.
Apple is offering free repairs for the Sleep/Wake button on the iPhone 5 and 5S. If this is not an option, you can try pressing hard on the Sleep/Wake button using a hard surface like a kitchen counter. Alternatively, you can use the "reset network settings" option in Settings > General > Reset.
Press and hold the Home button and the Power button for 10 seconds.
Press and hold the Power button and the Volume Down button for 10 seconds.
Press the Volume Up button, then the Volume Down button, then the Power button.
