Miya Pearson
If you're referring to a Sleep Number bed remote, there are different pairing instructions depending on the model. For instance, if you have a Sleep Number 360 smart bed remote, insert two AA batteries and the remote will guide you through the connection process. For an Innovation Series remote, insert a nine-volt battery, then unplug and plug in the bed. For a Universal remote, install two AA batteries, unplug and plug in the bed, and then press Enter to continue. If you have a Sleep Number smart bed with a FlexFit adjustable smart base, insert new AA batteries, navigate to the Settings menu, select Pair Bed, and press and hold the favourite button on the adjustable base for 5 seconds until it flashes blue.
| Characteristics | Values |
|---|---|
| Type of remote | Universal remote, Sleep Number 360 smart bed remote, Innovation Series remote, Traditional Sleep Number Remote, DualTemp™ Layer Remote |
| Batteries | 2 AA batteries, 9-volt battery |
| Steps to pair | Install batteries, unplug and plug in the bed, press "Enter", reset to factory settings, remove battery cover, unplug DualTemp fan power cord, pick up the remote, press a button to wake up the remote, press "R" button |
| Additional notes | If the remote is unable to pair after 3 attempts, remove the batteries for 10 seconds, re-insert them, and try again. |
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What You'll Learn
Inserting batteries
To insert batteries into your Sleep Number remote, start by removing the battery cover on the back of the remote. Take the batteries out and keep them close by. Check that the positive side of the batteries is facing the bottom of the remote. Now, insert the batteries back into the remote, ensuring that the positive side is facing downwards.
If you have a Sleep Number 360 smart bed remote, you will need to insert two AA batteries. The remote will then automatically guide you through the connection process. For an Innovation Series remote, which is white with blue up and down arrows, insert a nine-volt battery.
If you have a Universal remote, which looks identical to the Advanced Series remote but says "Universal" on the bottom, install two AA batteries. For a DualTemp Layer Remote, insert two AA batteries into the back of the remote.
If you have a Sleep Number bed sold between 2013-2016, you will need to insert two AA batteries. If your bed was purchased between 2004-2013, you will need to insert a 9-volt battery.
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Connecting to power
To connect your Sleep Number remote to power, you will need to insert batteries into the remote and plug your bed into a power source.
For a Sleep Number 360 smart bed remote, insert two AA batteries, and the remote will automatically guide you through the connection process. For an Innovation Series remote, insert a nine-volt battery. If you have a Universal remote, which looks identical to the Advanced Series remote but says "Universal" on the bottom, install two AA batteries.
If you have a Sleep Number bed from 2013-2016, remove the batteries from the remote, then unplug and plug in your Firmness Control system. Within 60 seconds, insert two AA batteries, pick up the remote, and follow the instructions to finish pairing. For Sleep Number beds sold between 2004-2013, insert a nine-volt battery into your remote, then unplug and plug your Firmness Control System into an outlet. Within 60 seconds, press the "R" button.
If you have a DualTemp Layer Remote, remove the battery cover on the back of the remote and take out the batteries. Unplug the DualTemp Layer power cord from the wall outlet. Within 60 seconds, put the batteries back in, ensuring the positive side is facing the bottom of the remote. Plug in the power cord and follow the prompts on the remote.
It is recommended to plug your bed directly into a wall outlet to ensure sufficient electrical current to the adjustable base.
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Navigating settings
To navigate the settings of your Sleep Number remote, you will need to ensure that your remote is paired with your bed. Here is a step-by-step guide:
First, check that your bed is plugged in and that the connections to the pump that controls the bed (the Firmness Control system) are securely in place.
If you have a Sleep Number 360 smart bed remote, insert two AA batteries, and the remote will automatically guide you through the connection process.
For an Innovation Series remote, which is white with blue up and down arrows, insert a nine-volt battery, then unplug and plug in the bed.
If you have a Universal remote, which looks identical to the Advanced Series remote but says "Universal" on the bottom, install two AA batteries, unplug and plug in the bed, and then press "Enter" to continue.
If your bed includes a FlexFit adjustable base, the Universal remote will prompt you to pair with that system as well.
To reset your remote to factory settings, select Home > System > Settings > Reset Preferences > Factory Reset. Select "Yes" when asked if you want to reset to factory settings.
Once your remote is connected, you can navigate the settings to adjust the firmness of your mattress and any additional features.
To find your Sleep Number setting, lay down on your side of the bed in your usual sleep position and press the Right/Left or Side button to indicate your side of the bed. Then press the "Menu" button to retrieve the main menu, and select "Settings." Once in Settings, choose "Find Your Sleep Number," and the remote will guide you through the process of finding your ideal setting.
If you have a FlexFit adjustable base, you can also adjust the bed's height using the remote.
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Pairing the bed
Pairing your Sleep Number bed with your remote will allow you to control the firmness of your mattress, as well as any additional features such as a FlexFit adjustable base. The process will differ depending on the model of your Sleep Number bed and the type of remote you have.
Pairing a Sleep Number bed with a Universal remote
If you have a Universal remote, which looks identical to the Advanced Series remote but says "Universal" on the bottom, start by installing two AA batteries. Next, unplug and plug in your bed. Once you've done this, press "Enter" to continue. If your bed includes a FlexFit adjustable base, the Universal remote will prompt you to pair with that system as well.
Pairing a Sleep Number bed with a Sleep Number 360 smart bed remote
For the Sleep Number 360 smart bed remote, insert two AA batteries. After this, the remote will automatically guide you through the connection process.
Pairing a Sleep Number bed with an Innovation Series remote
If you have an Innovation Series remote, which is white with blue up and down arrows, insert a nine-volt battery. Next, unplug and plug in your bed.
Pairing a Sleep Number bed with a Traditional Sleep Number Remote
If you have a Sleep Number bed sold between 2013-2016, you'll need to remove the batteries from the remote. Then, unplug and plug in your Firmness Control system. Within 60 seconds, insert two AA batteries. Pick up the remote or press a button to wake it up and follow the instructions on the remote to finish pairing.
For Sleep Number beds sold between 2004-2013, insert a nine-volt battery into your remote. Within 60 seconds, unplug and plug your Firmness Control System into an outlet, then press the "R" button.
Additional tips
If you see a blue screen with a "Sleep Server" error, press “Enter” to bypass the error. If you get an E13 error, press “Enter” again. Make sure that your bed is plugged in and that the connections to the pump that controls the bed (the Firmness Control system) are secure.
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Troubleshooting
If you are experiencing issues with your Sleep Number remote, there are several troubleshooting steps you can take to resolve the problem.
Firstly, check if your remote has lost power. This could be due to drained batteries, so consider replacing them with new ones. If your remote has a dimmed or non-functional display light, this indicates that the batteries need to be changed.
For Sleep Number 360 Smart Bed owners, inspect the hose connection to ensure it is not kinked or blocked. You can check the hose without opening up your bed. However, if you own a 2016 Sleep Number bed, you will need to open the bed to inspect the hose, as the hoses are located at the head of the bed. If you have recently changed the bed's air chambers and your bed is inflating and deflating on the wrong sides, adjust the left and right hoses, as they may be installed incorrectly.
If you are having issues pairing your remote, ensure that your bed is plugged in and receiving power. Additionally, make sure that all non-bedding items are removed from the bed. Within the remote's settings menu, select "Pair Bed." On the adjustable base, press and hold the favourite button for five seconds until it flashes blue, then release. Follow the prompts on the remote. If pairing is successful, the Bluetooth icon on the top left corner of the remote screen will change from blinking to solid.
If the remote is still unable to pair after three attempts, remove the batteries for ten seconds, reinsert them, and try the pairing process again.
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