
Sleep mode is a power-saving state that stops all actions on a computer, allowing it to quickly resume normal, full-power operation when needed. While this feature is useful, unexpected wake-ups can be frustrating and impact energy efficiency. Computers can wake from sleep mode due to various reasons, including USB devices, network adapters, scheduled tasks, and power settings. To prevent unintended wake-ups, users can adjust power settings, disable specific devices, and use tools like Command Prompt and Event Viewer to identify and address the root causes.
Characteristics and Values
| Characteristics | Values |
|---|---|
| Computers wake from sleep | Move the mouse, press any key on the keyboard, or press the power button |
| Computers that do not wake from sleep | Out of date or corrupt chipset or video drivers, incorrect Power Options settings, old or corrupt hiberfil.sys file information, software or applications causing behaviour, or corrupt Windows system files |
| Computers that wake from sleep accidentally | A USB device, a scheduled task, incoming network activity, or a wake timer |
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What You'll Learn

Troubleshooting a computer that won't wake from sleep mode
If your computer won't wake from sleep mode, there are several troubleshooting steps you can take to resolve the issue. Here are some detailed instructions to guide you through the process:
Identify the Cause
Before attempting any fixes, it's important to identify the potential cause of the issue. You can do this by checking the device's history and recent activity. On Windows, you can open the Start menu, search for "cmd," right-click on Command Prompt, choose "Run As Administrator," and then enter a specific command to identify the cause. Additionally, you can check the Event Sources drop-down menu and select Power-Troubleshooter to see all the times your computer woke up and the reasons behind it.
Disconnect External Devices
Sometimes, external devices can interfere with your computer's sleep mode. Try disconnecting all external devices, including the keyboard, mouse, external hard drive, printer, memory cards, CDs in the optical drive, and any adapter cards in card readers. If you have a desktop computer, start by disconnecting all external displays and then reconnecting them one by one to identify any problematic devices.
Check Power and Sleep Settings
Ensure that your power and sleep settings are configured correctly. You can adjust these settings by going to Start, then Settings > System > Power & Sleep > Additional Power Settings. Here, you can customize what the power buttons do and how your computer uses power. Make sure the sleep settings match your preferences.
Disable Wake Timers
If the issue persists, you may need to adjust the wake timers on your computer. These are scheduled events that are allowed to wake your machine. Open the Start menu, search for "Edit Power Plan," click on "Change Advanced Settings," go to Sleep > Allow Wake Timers, and then disable the settings for both Battery and Plugged In. Repeat this process for all your power plans.
Update Device Drivers
Outdated or corrupt device drivers can sometimes cause issues with sleep mode. Ensure that your device drivers, especially keyboard and mouse drivers, are up to date. You can usually update drivers through the Device Manager in the Start menu. Additionally, check the power management settings for your keyboard and mouse to ensure they are allowed to wake the computer.
Perform a Hard Shut Down
If none of the above solutions work, you may need to perform a "Hard Shut Down." This involves pressing and holding the power button until the computer shuts off. Please note that this will cause any unsaved work or data to be lost. After the computer shuts down, try turning it back on and see if it wakes up from sleep mode.
Remember to follow these steps in a systematic order, and refer to device-specific documentation or manufacturer support for more tailored advice.
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Troubleshooting a computer that wakes from sleep mode unexpectedly
If your Windows PC wakes up from sleep mode unexpectedly, there are several ways to diagnose the problem.
Firstly, open the Start menu, select "Power-Troubleshooter" from the Event Sources drop-down menu, and click "OK" to see all the times your computer woke up recently and what caused it to do so. If this doesn't provide a clear answer, open the Start menu, search for "Edit Power Plan," and click "Change Advanced Settings" in the Edit Plan Settings window. Head to "Sleep" > "Allow Wake Timers" and change "Battery" and "Plugged In" to "Disabled".
If your computer is still waking up randomly, it may be due to a USB device. To find the offending device, remove all USB devices the next time you put your computer to sleep, and see if it wakes up on its own. If it doesn't, leave one device plugged in the next time you put it to sleep. Keep doing this until you find the problematic hardware.
If you are using a Windows Vista device, the issue may be caused by not having the latest Service Pack. Updating to Service Pack 1 or a later version may resolve this problem.
If you are using a Mac, there are several ways to troubleshoot. Firstly, ensure your Mac is up-to-date and running the latest macOS software. If you are using shared services on your Mac, like a printer or shared files, this could prevent your device from sleeping or cause it to wake up if the printer or shared files are being accessed. To stop this from happening, turn off any services you do not need to use.
If this doesn't work, your Mac may be waking up due to unexpected keyboard presses or mouse and trackpad clicks. If your Mac wakes up when you are not present, something may be pressing the trackpad or mouse button, or keyboard keys.
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Using the Command Prompt to identify what woke your computer
Sleep mode is a power-saving state that stops all actions on a computer. The computer goes into a low-power state, and any open documents and applications are moved to the system memory (RAM). To wake a computer from sleep mode, you can move the mouse or press any key on the keyboard.
If your computer wakes up from sleep mode unexpectedly, you can use the Command Prompt to identify the reason. Here's how you can do it:
- Click on the Start button and search for "cmd".
- Right-click on the Command Prompt listing and select "Run as administrator".
- Type the following command: "powercfg -lastwake" and press Enter.
- If you want to perform a deeper search, you can use the "powercfg -waketimers" command.
- For more detailed information, you can use the Windows Event Viewer. Open it by searching for it in the Windows search bar and clicking on the result.
- In the Event Viewer, navigate to "Windows Logs > System".
- Find the "Power - Troubleshooter" option and click on it.
- You can also filter by "Kernel-Power", although this may be less likely to provide useful data.
- Browse through the logs to find the approximate time when your system woke up and identify the reason.
By following these steps, you can use the Command Prompt and the Event Viewer to identify what woke your computer from sleep mode. This information can help you take the necessary steps to prevent unexpected wake-ups in the future.
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Disabling devices that can wake your computer
Computers can wake themselves from sleep mode due to scheduled events, and certain devices can be the culprits. If you want to prevent this from happening, there are a few things you can do to disable these devices from waking your computer.
First, you need to identify the device that is causing the issue. To do this, open the Start menu and search for "cmd". Right-click on the Command Prompt entry and choose "Run As Administrator". Type the following command and press Enter: powercfg /devicequery wake_armed. This will give you a list of devices that are allowed to wake up your computer.
Once you have identified the problematic device, you can disable its ability to wake up your computer. To do this, open the Start menu again and search for "Device Manager". Find the device in the list, right-click on it, and select "Properties". Open the Power Management tab and uncheck the "Allow this device to wake the computer" option. Click OK to save the changes.
You can also try entering the BIOS and disabling USB waking from there if the above steps do not work. To enter the BIOS, press the appropriate key (usually Delete or F2) when your computer first boots up. Find the USB settings and disable the option for USB devices to wake up the computer.
Additionally, you can dig into the wake timers set on your computer and disable them. Open the Start menu, search for "Edit Power Plan", and click on "Change Advanced Settings". Head to Sleep > Allow Wake Timers and change Battery and Plugged In to Disabled. This will prevent any scheduled events from waking up your computer.
By following these steps, you can disable devices and wake timers that may be causing your computer to wake up from sleep mode.
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Adjusting power settings to prevent unexpected wake-ups
If you are experiencing unexpected wake-ups from your computer, the first step is to check your computer's sleep mode settings. On Windows, navigate to the Control Panel and select 'Power Options'. Here, you can access 'advanced power settings' to review how your computer enters and exits sleep mode. Look for settings related to sleep, hibernation, and wake timers. For Mac users, similar settings can be found under 'Energy Saver' in System Preferences. Ensure that the settings align with your preferences and adjust them if necessary.
If you are using a desktop or tablet, select 'Choose what the power buttons do'. Next to 'When I press the power button', select 'Sleep', and then select 'Save changes'. If you are using a laptop, select 'Choose what closing the lid does'. Next to 'When I close the lid', select 'Sleep', and then select 'Save changes'.
You can also adjust your network adapter's settings. Access these settings through the 'Device Manager' and disable the option that allows the network adapter to wake the computer. This step is particularly important if your computer is frequently awoken by network-related activities.
Additionally, you can dig into the wake timers set on your computer, which are scheduled events that are allowed to wake your machine. Open the Start menu, search for "Edit Power Plan," and click "Change Advanced Settings" in the Edit Plan Settings window. Head to 'Sleep' > 'Allow Wake Timers' and change 'Battery' and 'Plugged In' to 'Disabled'. Repeat this process for all your power plans in the drop-down menu.
By properly configuring and adjusting these power settings, you can help prevent unexpected wake-ups from your computer.
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Frequently asked questions
To prevent your computer from waking itself from sleep, you can disable any devices that you don't want to wake your computer. You can do this by opening the Device Manager and unchecking the "Allow this device to wake the computer" option. You can also disable wake timers by opening the Start menu, searching for "Edit Power Plan", clicking on "Change Advanced Settings", heading to Sleep, and disabling "Allow Wake Timers" for both Battery and Plugged In.
To wake your computer from sleep, you can move the mouse, press any key on the keyboard, or press the power button. If this does not work, you can try restarting your computer or updating your BIOS and chipset driver.
To find out what caused your computer to wake from sleep, you can use the Command Prompt by typing "powercfg -lastwake" and pressing Enter. You can also use the Event Viewer by going to Start, typing "Event", and selecting "Event Viewer".











































